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Zaymon C
Vientiane, Laos

Good for Business Travellers

5.0 of 5 bubblesReviewed 17 Mar 2020
The hotel is a good choice for business travellers. Accessible to the main downtown business area. Price point is good. Hotel is also in a popular street with plenty of restaurants / food choices nearby.
Date of stay: February 2020
Room Tip: Discovery Group Black Member gets free access to the lounge on 8F with free flow drinks and snacks.
Trip type: Travelled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Pan Pacific Hotels Group
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Reviews (1,620)
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Traveller rating
756
673
141
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Reviewed 16 March 2020

The Parkroyal is classed as a 5 star hotel in Myanmar but is equivalent to a Developed Country's 4 star. Having said that it close to the Market and the Central Train Station but a little away from the main Downtown area.

We stayed on the 7th Floor (Premier Room) which had recently been updated, some of our friends stayed on the 5th & 6th Floor (Superior & Deluxe Rooms) that were somewhat more dated.

The Buffet breakfast which is quite expensive unless you can get it included with your accommodation package was very good and catered well for Western & Asian Palettes. In house bars and restaurants are definitely on the pricey side.

Gym & Pool facilities were clean & adequate but along a 4 star standard.

Staff very friendly but a little inflexible and some did not have adequate English skills.

Currency exchange was available at excellent rate but they didn't always have much MMK's (Kyat) to exchange our USD's

Overall a very pleasant stay and would stay again but there are other options closer to Downtown and a bit cheaper.

Room tip: Floors on 6th or 7th Floor or Club Suites on 8th Floor are the better rooms
Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
Thank MarkJacqui3931
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AyeK53, Front Office Manager at PARKROYAL Yangon, responded to this reviewResponded 18 March 2020

Dear Mr.Mark

Greeting From Parkroyal Hotel Yangon,

Exceeding our guests’ expectations is our most priority and we work hard to achieve our guests’ satisfaction. We are glad that our services have met your expectations. However, Thank you for taking the time to share your feedback about some area while I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, that we fell short I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Once again thank you so much for your time to give feedback to us and hope to see you again soon.

Warmest Regards
Aye Kyawt Khaing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2020

Room is spacious, clean and not old.
Convenient locations, easy acess to Yangon Tourist areas.
Hotel staff are helpful, polite and experiences.
Value for money, will consider to stay back again when travel Yangon.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank OoiYC Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AyeK53, Front Office Manager at PARKROYAL Yangon, responded to this reviewResponded 5 April 2020

Dear OoiYC Y,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Warmest Regards,

Aye Kyawt Khaing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2020

The location is good but the hotel need to refresh the facilities as they are old.
The water came out of the shower and the whole bathroom was flooded. when we asked for more towels the maid asked for the old ones in exchange (but they were busy holding the water).
Breakfast is good.

Date of stay: February 2020
    • Value
    • Location
    • Service
2  Thank Puka8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AyeK53, Front Office Manager at PARKROYAL Yangon, responded to this reviewResponded 16 February 2020

Dear Puka8,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely yours,

Aye Kyawt Khaing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2020

To chose the hotel in Yangon depends on the location and what you want to do. 2 Important matters were on my list. The Boyoke Market (also called Scott Market) and the Shwedagon pagoda. The market is on walking distance and the Shwedagon a short taxi ride. For my business appointments, the location was also very good and with the e-Hailing service of the well established Grab, there is really no transport problem at all, except for the traffic jams. The ride to the airport, when in peak hours, will take at least 1 hour and 15 minutes, so please take care.
The hotel is good, comfortable and definitely price-wise in a good category. But they cater for groups, which can sometimes be a bit delicate as during breakfast hours it is really packed and then consequently the common areas such as the reception area as well. And busses blocking the entrance. The staff in all the outlets and reception, housekeeping were very nice. Would I come back to this hotel next time? Absolutely

Date of stay: January 2020
2  Thank JobvH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AyeK53, Front Office Manager at PARKROYAL Yangon, responded to this reviewResponded 29 February 2020


Dear JobvH,

Thank you very much for having chosen and having stayed with us and thank you for having taken the time to write extensively about your stay.

We hope to welcome you back to our hotel very soon!


Warmest Regards,

Aye Kyawt Khaing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2020 via mobile

Well located hotel, with easy walking access to restaurants, shops and other services.

Good dining options and a basement bar.

Receptionist and other staff members were all very helpful.

Easy cab access to Rangoon Tea House and other destinations.

Date of stay: February 2020
Trip type: Travelled with friends
Thank SinghRakesh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AyeK53, Front Office Manager at PARKROYAL Yangon, responded to this reviewResponded 9 February 2020

Dear SinghRakesh,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely yours,

Aye Kyawt Khaing
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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