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Magmag

Birthday trip

5.0 of 5 bubblesReviewed 3 Mar 2020
Love the hotel. The front desk office team and every other staff are very friendly and helpful. We are able to communicate very well and all of our enquiries were answered very professionally. This is a hotel that is highly recommended to stay in. The team had made this Myanmar trip experience to be a very enjoyable one.

The room is also kept very clean. We had a birthday request and I enjoyed the surprise they prepared in the room. It was indeed a very pleasant birthday celebration by the team.

Every little details in the room were in good condition as well. The shower gel, shampoo and hand soap smelled very nice. There is hot water too. The only 2 things that are not available in the room were 1) there is no bedroom slippers and 2) the fridge ain't working. These 2 isn't really a big problem to begin with so it is ok.

Would like to compliment the Front Office Team especially and also not forgetting the housekeeping and other support operations members for the good and professional services! Good job team!
Date of stay: March 2020
Trip type: Travelled with friends
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Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this review
Responded 4 Mar 2020
Dear Yongtaufoo,

Thank you very much for taking the time to share your experience. We are delighted to know that you enjoyed our hotel's facilities and services. It was a great pleasure having you as our guest and we look forward to welcoming you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (332)
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All reviews thi thi river view totally recommend this hotel swimming pool and gym quiet surroundings well trained staffs breakfast set high speed wifi large bathroom front office excellent service min min great facilities dinner buffet rooms are clean pool side house keeping
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Reviewed 1 March 2020 via mobile

Me and my husband stayed in February.They made the romatic decoration.I do really love this.The room decoration,service and food all are excellent.All the Staffs are warm and helpful. Room is new,modernize and clean. One of the best hotel in Yangon.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank May1516
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 4 March 2020

Dear May 1516,

Thank you very much for taking the time to share your experience and many thanks for highlighting our colleagues for their service. We look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2020

My husband and I have stayed at Zealax and eaten at their all-day dining restaurant numerous times. Each time I have been there, the service has been excellent. The staff always greets the guests with a big smile on their faces and are very attentive to the guests' needs. The rooms have a good view and are spacious. We ordered room service, and the food was great. The great thing about Zealax is their consistent quality - especially with the food. It is always very very very delicious. Servings are generous and at very reasonable prices. This is a very new hotel in Yangon, but absolutely worth your time and money! Highly recommended!

Date of stay: January 2020
    • Location
    • Cleanliness
    • Service
1  Thank riniel_alexis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 4 March 2020

Dear riniel_alexis,

Thank you very much for taking the time to review your stay with us. We are happy to read that you have enjoyed and were happy with our pool and dining experience at Five Continents. It was a great pleasure having you as our guest. My team and I certainly look forward to welcoming you back to Zealax Hotel and Residence by Eskala soon!

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Reviewed 28 February 2020

The perfect stay in Yangon! Clean, spacious and wonderful room, also very friendly and helpful staff who is always having a smile and greeting you. Would strongly recommend anyone looking for a hotel in Yangon to choose Zealax hotel. Keep up the good work Zealax!

P.S: Take note on google map there is 2 zealax hotel location and i choose the wrong one on GRAB although it has the same name. In the end i had problems with the driver for this and had to pay more to continue my journey to the right location instead. I would suggest Zealax to remove the wrong one on the maps to save any trouble for guest in the future. Cheers!

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Clemence82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 4 March 2020

Dear Clemence82,

Thank you very much for your review and highlighting our colleagues for their service. Thank you for giving us feedback about the google map error. We are taking your comment very serious and have reported this issue to Google Map Service. It was a great pleasure having you as our guest and we look forward to welcoming you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2020 via mobile

The hotel is very new and the service is very excellent.All the staffs are friendly and helpful.The decoration of the hotel is nice.
Food and drink are also delicious and reasonable. The rooms are clean and shwe dagon pagoda view is nice

Date of stay: February 2020
Trip type: Travelled solo
Thank 969heins
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 4 March 2020

Dear 969heins,

Thank you very much for taking the time to share your experience. We are delighted to know that you enjoyed our hotel's facilities and services. It was a great pleasure having you as our guest and we look forward to welcoming you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2020

It’s amazing service, price was amazing. The taste of beers is unbeatable. Food menu was so amazing.
Come 5 Pay 4 Only
Every Friday and Saturday 6-10pm at five Continents on level 4 USD 25$ net ( free flow of soft drinks)
Or
Big Kompote Platter (Only 25,000 kyats available daily 6:00pm to 10 pm*******

Date of stay: February 2020
Trip type: Travelled on business
1  Thank phyulay76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 4 March 2020

Dear phyulay 76,

Thank you very much for taking the time to share your experience and many thanks for highlighting our promotions. We look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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