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Anna D

Great Stay

5.0 of 5 bubblesReviewed 22 Feb 2020
Our first trip to Myanmar and we are glad we stayed in Zealax Hotel and Residence.
The hotel was new and very clean. The furnishing and amenities provided were super. Breakfast buffet was fantastic. Location was convenient. But most of all the staff, one of the best I ever encounter. They were quick to attend to all the concerns. I cannot remember all their names but all I can say that ‘Hats Off’ to them.
We had some issue in our booking but after all the investigation or say clarification of the matter it was resolved and customer recovery was done.
Highly recommended!
Date of stay: February 2020
Trip type: Travelled with family
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Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this review
Responded 26 Feb 2020
Dear annadB8780CP,

Thank you very much for your review and highlighting our colleagues for their service. It was a great pleasure having you as our guest and we look forward to welcoming you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews thi thi river view totally recommend this hotel swimming pool and gym quiet surroundings well trained staffs breakfast set high speed wifi large bathroom front office excellent service min min great facilities dinner buffet rooms are clean pool side house keeping
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Reviewed 22 February 2020

This is a new hotel set in an excellent location in Yangon. The rooms are fantastic and spotlessly clean. They offer excellent service and all the staff are really polite, friendly and go out their way to support you. The restaurant is excellent and the buffet breakfast really good. It is difficult to pull off a good buffet but they do it here. The staff make the hotel though. Very kind and helpful.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Wipol_Slaun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 26 February 2020

Dear Wipol_Slaun,

Thank you very much for taking the time to review your stay with us. We are delighted to know that you enjoyed our hotel's facilities and services. It was a great pleasure having you as our guest and we look forward to welcoming you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2020

Amazing experience!
My daughter and I came from Australia and stayed in this hotel for 2 days.
Staff members are extremely polite and helpful, they helped us carry our things to our room and always greeted us.
Room is very clean and new, the city view is very beautiful.

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
Thank susanlin999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 21 February 2020

Dear susanlin999,

Thank you very much for taking the time to review your recent stay with us. We are happy to read that you have enjoyed our facility and service. It was a great pleasure having you as our guest. My team and I certainly look forward to welcoming you back to Zealax Hotel and Residence by Eskala soon!

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Reviewed 20 February 2020

Great service, can not fault. The staff are very friendly and helpful. Has everything you would expect for a 4 star hotel. It's not far being off a 5star. Gym could do with a more equipment which was my only niggling factor, other then that no complaints. I would 100% stay hear again and if anyone ever visited Yangon will highly recomend to check out hotel.

Date of stay: February 2020
Trip type: Travelled solo
1  Thank aslamv2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 21 February 2020

Dear aslamv2020,

Thank you very much for taking the time to share your experience. We are delighted to know that you enjoyed our hotel's facilities and services. It was a great pleasure having you as our guest and we look forward to welcoming you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2020

Good servive and supports.I will recommend my friends to visit this hotel again. The staff is very kind and nice. The location is not far from Pagoda. Next trip, I will come here again. The price is reasonable with very good quality.

Date of stay: February 2020
Trip type: Travelled on business
Thank chakritt2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 21 February 2020

Dear chakritt2020,

Thank you very much for taking the time to share your experience and many thanks for highlighting our colleagues for their service. We look forward to welcoming you back soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2020

The entire facility is fresh + immaculate.
New hotel on Strand Rd, adjacent to Ahlone Tower, next to industrial shipping port on the river. Sunset views to the west. Book a room at the back side of the hotel if you can.

5-15 minute taxi ride to downtown, Chinatown, Sanchuang depending on traffic. 45 mins to the airport in mid-afternoon traffic. If driver is not familiar with Zealax, ask to go to Ahlone Tower.

Staff are very accommodating + eager to please. Shift managers allowed early check-in and late check-out with a smile. Reception was helpful booking Grab rides and/or taxis, and providing translation help when needed.

Large breakfast spread.

Gym at the moment is adequate for a light workout, it is still being set up, with more equipment to be added. Nice sauna, steamroom + locker facilities. The pool, like everything else is clean and well-maintained, though proximity to the road means perhaps it is more suitable for exercise than 'chilling'.

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
2  Thank HolyRoller888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing and Communications Manager, Marketing at Zealax Hotel & Residence, responded to this reviewResponded 21 February 2020

Dear HolyRoller888,

Thank you very much for taking the time to review your stay with us. We are delighted to know that you enjoyed our hotel's facilities and services. It was a great pleasure having you as our guest and we look forward to welcoming you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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