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M1621
Myanmar

Comfortable stay

5.0 of 5 bubblesReviewed 21 June 2021
I would recommend Lotte Hotel. Hotel reception staffs are professional and so kind. They are always working for customers' satisfaction. The other day, they surprisingly celebrated my birthday at the reception heartwarmingly. (Thank you, Khaing, Phoo, and Hilary!). Especially I am most grateful for Hilary's bright smile, which makes me relaxed during the stay.
Thank you, Lotte Hotel staff. Keep on providing your excellent service!
Date of stay: June 2021
Trip type: Travelled on business
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOTTE HOTEL YANGON, General Manager at LOTTE HOTEL YANGON, responded to this review
Responded 27 June 2021
Dear Sir or Madam,

Warmest Greetings from LOTTE HOTEL YANGON!

We would like to extend our warmest gratitude to you for choosing to stay at LOTTE HOTEL YANGON. It is truly valuable for us to get the feedback from our guests.

We are proud to hear that your recommendation on hospitality and service of our staff. Your recommendation is much appreciated for our onward journey. We will always try to provide the best service and create the valuable lifetime moments for our guests.

Thanks once again and look forward to welcoming you back at our hotel in the future.

Best Regards,
Mr. Jay Lee
General Manager, LOTTE HOTEL YANGON
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,904)
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1,729
142
15
7
11
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Traveller rating
1,729
142
15
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11
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1,133 - 1,138 of 1,904 reviews
Reviewed 20 June 2021 via mobile

Pool Bar Staff Myo Htike ...

He was very patient enough service and
Warmly care to our family.
And care us all the time and ready to serve ..
And he is look need and tidy When I see him ..
And we has very good time online father day’s
Celebration..

Thanks again, Myo Htike ...

See you and we will come back .

Date of stay: June 2021
Trip type: Travelled with family
Thank Roving638733
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOTTE HOTEL YANGON, General Manager at LOTTE HOTEL YANGON, responded to this reviewResponded 28 June 2021

Dear Roving (Mr. / Ms),

Warmest Greetings from LOTTE HOTEL YANGON!

We would like to extend our warmest gratitude to you for choosing to stay at LOTTE HOTEL YANGON. It is truly valuable for us to get the feedback from our guests.

We are proud to hear that you are satisfied with excellence service of our staff. Your recommendation is much appreciated for our onward journey. We will always try to provide the best service and create the valuable lifetime moments for our guests.

Thanks once again and look forward to welcoming you back at our hotel in the future.

Best Regards,
Mr. Jay Lee
General Manager, LOTTE HOTEL YANGON

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2021 via mobile

Good food. Good room . Nice view. Good staff with excellent service. AC should be more adjustable to make it cold or hot. I prefer to have room with toilet shower next visit. Overall, every thing is good and I enjoy my stay. Aung Kyaw from reception is really helpful.

Date of stay: June 2021
Trip type: Travelled on business
Thank 881kyaww
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOTTE HOTEL YANGON, General Manager at LOTTE HOTEL YANGON, responded to this reviewResponded 28 June 2021

Dear Sir or Madam,

Warmest Greetings from LOTTE HOTEL YANGON!

We would like to extend our warmest gratitude to you for choosing to stay at LOTTE HOTEL YANGON. It is truly valuable for us to get the feedback from our guests.

We are proud to hear that your appreciation on food, room, view and excellence service of staffs. Your recommendation is much appreciated for our onward journey. We will always try to provide the best service and create the valuable lifetime moments for our guests.

Thanks once again and look forward to welcoming you back at our hotel in the future.

Best Regards,
Mr. Jay Lee
General Manager, LOTTE HOTEL YANGON

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2021 via mobile

Very smart and good relation, communication.
Warm hospitality at hotel entrance and reception. Safe environment. Great views from the room. Thank you Aung Kyaw at reception for your hospitality and services.

Date of stay: June 2021
Trip type: Travelled on business
Thank soelinh2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOTTE HOTEL YANGON, General Manager at LOTTE HOTEL YANGON, responded to this reviewResponded 28 June 2021

Dear Mr. Soe Lin,

Warmest Greetings from LOTTE HOTEL YANGON!

Thank you for choosing us and taking your valuable time to post your review. May I take this opportunity to say thank you for being our truly valued guest for us.

We are delighted to hear your appreciation on nice view, environment and excellent services of our staffs. Your recommendation is truly valuable for us and great support for our onward journey.

Once again, thank you so much for your kind review and we will always try our best to meet customers' needs and satisfaction.

Best Regards,
Mr. Jay Lee
General Manager, LOTTE HOTEL YANGON

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2021 via mobile

I stayed for a week for business. Nice food, nice rooms and excellent services. Special thanks to Aung Kyaw and welcoming staffs at reception and lobby.
Rooms view are very good, next time will take a lake view. Lotte is a really great place to stay and spend the time. Will come back again.

Room tip: Lake view
Date of stay: June 2021
Trip type: Travelled on business
Thank kyawswa l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOTTE HOTEL YANGON, General Manager at LOTTE HOTEL YANGON, responded to this reviewResponded 18 June 2021

Dear Mr. Kyaw Swal,

Warmest Greetings from LOTTE HOTEL YANGON!

Thank you for choosing us and taking your valuable time to post your review. May I take this opportunity to say thank you for being our truly valued guest for us.

We are delighted to hear your appreciation on nice food, nice rooms, view and excellent services. Your recommendation is truly valuable for us and great support for our onward journey.

Once again, thank you so much for your kind review and we will always try our best to meet customers' needs and satisfaction.

Best Regards,
Mr. Jay Lee
General Manager, LOTTE HOTEL YANGON

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2021

nice view that cover busy road. So enjoy seeing and pilgrimage to shwedagon Pagoda .So rare and costliness of Yagnon capital view . Inner lake view is also pay important role of the Yangon population by delivering water and fresh that we can see from that lotte hotel view .

Date of stay: June 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank hlaingkyawm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOTTE HOTEL YANGON, General Manager at LOTTE HOTEL YANGON, responded to this reviewResponded 18 June 2021

Dear Mr. Hlaing Kyaw,

Warmest Greetings from LOTTE HOTEL YANGON!

Thank you for choosing us and taking your valuable time to post your review. May I take this opportunity to say thank you for being our truly valued guest for us.

We are delighted to hear your satisfaction on the view from our LOTTE HOTEL YANGON. Your recommendation is truly valuable for us and great support for our onward journey.

Once again, thank you so much for your kind review and we will always try our best to meet customers' needs and satisfaction.

Best Regards,
Mr. Jay Lee
General Manager, LOTTE HOTEL YANGON

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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