Pros: great service, no not just great but friendly, polite, anticipatory, helpful and willingness to go the extra mile. All staff are very smiley and friendly, speaking fluent English. Beautiful lake view, both indoor and outdoor pool (though a tad small), reasonable restaurant prices, super clean and room supplies are topped up regularly plus a turn down service in the evening. 24 hours room service for food. Security bag check for guests coming into hotel. Gym, pool and sauna are under utilized currently and have been able to have the facilities to myself as hotel is less than a year old. There's a fat analysis machine in the gym and powder room with hair dryer and moisturizer in the shower area. Very considerate design.
Cons: indoor pool is too cold as there's no heating. The spa prices are expensive (100ish USD and up) if compared to the Evian spa in Lotte Hanoi, offering better package prices for couples. Discount for restaurants are communicated by a 8inch tiny screen in the elevator that changes every few seconds and a few randomly placed flat screen TV in the premises, will be nice to have restaurant staff inform customers before payment. Fyi, there's a April birthday discount for Korean restaurant Mugunghwa, a must try for Korean food lovers. Food's good!
It was a fantastic experience in Lotte Yangon, definitely 2 thumbs up! Heck, i'll throw in my big toes as well!More
- Free Wifi
- Free Parking