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Happiness674089

The staff were the highlight of our trip.

5.0 of 5 bubblesReviewed 10 Apr 2024
We had a great stay. A beautiful property set on a hill that provides you with amazing views and facilities. The staff were friendly and kind, so much so that we became friends. They looked after us and provided us with everything we needed to ensure we had a great stay. Would highly recommend.
Date of stay: March 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (205)
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All reviews mangoes restaurant plunge pool single story fully equipped kitchen hire car gym bedroom accommodation lagoon
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1 - 6 of 205 reviews
Reviewed 11 September 2023

We stayed in a two level apartment with our own pool. The veiw from apartment was beautiful. Loved having the pool was in it everyday, pool clean balcony great. Yes a few things in apartment not working but don't spoil our stay. Bed comfortable, bathroom clean shower plus a bath tub. Breakfast down the road at Mangos was delicious staff friendly and helpful with booking day trips and buses to take you anywhere you needed to go

Room tip: Some might find the walk down and up road to restaurant difficult
Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Margaret C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2023 via mobile

Only stayed one night, however room view was amazing and grounds of terrace boutique apartments were beautiful. Staff were friendly. Negatives, we arrived at reception and had to find a way to contact mangoes resort to check into the apartment. Room was a bare shell and missed the little things, such as nil shampoo/ conditioner and nil info about the amenities and things to do in the area. Walls were thin and could hear the people in the next room talking and tv was on all night. We went to mangoes for dinner and food and service was good. It appears mangoes hotel is the main operator and everything runs out of mangoes. We ended up checking out and paying through mangoes. Would stay at mangoes resort next time. The terrace boutique apartments we felt forgotten about. However staff were always friendly.

Room tip: Would stay at mangoes next time
Date of stay: July 2023
Trip type: Travelled as a couple
Thank sfweel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2022 via mobile

We stayed long-term at The Terraces for 10 weeks as hubby was there for work in Port Vila. We found it perfect for our needs with a fully equipped kitchen and the resort facilities. It was very clean and quiet within the complex and has amazing staff.

You can hear the entertainment from below at another resort along with pool fun and games, but we never found that to be an issue. There is a lot of sound carried up the hill from across the lagoon where there are many different churches, largely preaching (different days of the week, not just Sunday), but we got used to this and it was always finished by around 9pm.

Room service from Mangoes Restaurant was wonderful.

The infinity pool at the top of the resort was great for a daily swim of laps for me and hubby got good use of the gym. Our plunge pool was well used by hubby after a gym session or a walk in the morning, but was too cold for me to take a dip.

Hilly surrounds made walking the 1km or so into Port Vila township a little uncomfortable in the heat, so we only did it once, other than for hubby's morning exercise walks. We had a hire car the whole time, so it didn't bother us much.

The views from both levels of the apartment were beautiful and we would happily stay there again. Magnificent sunrises.

There are easy gradient concrete steps throughout the complex and within the the one and two bedroom apartments so not easily accessible for wheelchairs. The studio apartments are on one level. Mangoes Resort next door, while also on the hillside has pathways throughout and single story accommodation if this is a consideration for your needs.

Date of stay: August 2022
Trip type: Travelled on business
Thank sarahmF9093JE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2022 via mobile

We had amazing stay!! love the pool esp our kid cant get enough with the pool. The room service was quick n food also great no need to eating out, just call and they will bring it to ur room 🤗
Can't wait to comeback for our anniversary on January 😊

Date of stay: December 2021
Trip type: Travelled with family
Thank veran791
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2020

Verybeautiful apartments with a very nice view. We enjoyed having access to our own private swimming pool and the bathrooms were very nice. The rooms were consistently very nice and cool and the only possible criticism would be the lower maintenance of the gym and tennis court.

Date of stay: July 2019
    • Location
    • Rooms
    • Service
Thank sebastian_photos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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