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Geoff A
Sutherland Shire, Australia

Great location

4.0 of 5 bubblesReviewed 4 May 2024
The hotel is very nice, however rooms & balconies are fairly small.
Staff are very friendly & the food is reasonably priced.
Having a separate family & adult pool is great .
Located in a natural beautiful setting.
Date of stay: March 2024
Room Tip: Do not use Jacob from Butterfly tours for any taxi/travel. He's a sleaze bag.
Trip type: Travelled with family
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this review
Responded 5 May 2024
Dear GeoffA21,

Thank you for taking the time to share your positive feedback with us. We appreciate your kind words about our staff and our food offerings and will be sure to pass on your compliments to the team. Once again, thank you for choosing Holiday Inn Resort and we look forward to welcoming you back again in the future.

Warm regards,
Holiday Inn Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2 - 7 of 1,017 reviews
Reviewed 26 April 2024 via mobile

My husband and I I have spent the past 9 days at the Holiday Inn in Port Vila. We recommend this hotel very highly! The setting is beautiful but even more than that, the hospitality and service is 5 stars! From the manager who mingles with the guests, to the friendly efficient staff, the it offers everything a guest can want and even more. The room was clean and beds comfortable.and the views are breathtaking. It offers entertainment most nights, traditional Melanesian nights with a traditional band. There is a fire dance once a week as well as activities each day for the guests. The pools are kept clean and are inviting. The hotel was unfortunately damaged by cyclone Pam however the renovations of the one section is commencing soon, followed by the other section. We will certainly stay here when next we visit Efate as it is affordable, child-friendly with excellent service. Highly recommended

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Sally-Ann G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 27 April 2024

Dear Sally-Ann Gordon,

Thank you for your glowing recommendation! We're thrilled to hear that you and your husband had such a wonderful stay at the Holiday Inn in Port Vila. It's fantastic to know that you found the setting beautiful and that our hospitality and service exceeded your expectations. We greatly appreciate your compliments and will be sure to share your feedback with the team. We're also grateful for your understanding regarding the renovations following the cyclones. We look forward to welcoming you back on your next visit and thank you again for choosing to stay with us.

Warm regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2024

The staff were so friendly and hospitable. Everyone from the front desk manager (Mayank) to the chefs, restaurant staff, and room maintenance and cleaning team. Paul was very helpful trying to organise a tour for me, and booking other activities and a taxi. And the restaurant food was superb - the curries were brilliant as were the home-made chutneys, sambals and breads. I can’t wait to return.

Room tip: The staff are incredibly helpful - any question, concern or inquiry, just ask away. They’re always more than willing to help.
Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DCassano1992
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 15 April 2024

Dear DCassano1992,

Thank you for taking the time to share your wonderful feedback with us. We're thrilled to hear that your first experience with us was such a positive one. It's always our aim to provide friendly and hospitable service to all our guests, and we're delighted to know that you found our staff so accommodating.

We're also delighted that you enjoyed the food at our restaurant! We'll be sure to pass along your compliments to our culinary team.

We look forward to welcoming you back for another wonderful stay with us. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.

Warm regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2024

We had one night in this hotel before a flight to Tanna Island. A really nice retreat. The room we had was very big, great bed and the food and hotel amenities were great. The property is very big and a great place to exercise in a such a lush environment. Very friendly staff. Can highly recommend.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank worldtourist21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 3 April 2024

Dear worldtourist21,

Thank you for sharing your feedback on your recent stay at Holiday Inn Resort. We're thrilled to hear you enjoyed the accommodation, food and Resort amenities. Your recommendation means a lot to us and we look forward to welcoming you back again in the near future.

Warm regards,
Holiday Inn Team

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Reviewed 2 April 2024

Beautiful resort surrounded by an amazing lagoon and beautiful gardens. Staff and management go above and beyond to make sure your stay is perfect. Everyone is so happy and helpful. Our room was very spacious clean and welcoming with big door that opens up to the lagoon pool and gardens. Will definitely be back again soon.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melinda K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 3 April 2024

Dear 552melindak,

Thank you for your wonderful feedback on your recent stay at Holiday Inn resort. We're thrilled to hear you had an amazing stay with us and appreciate your kind words about the Resort and our hardworking staff. We look forward to welcoming you back again for another fantastic experience.

Warm regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2024

Wonderful holiday resort. Management and staff went above and beyond to make our stay a perfect experience. Room and resort was spotless. Our day tours and transfers were easily arranged each day by hotel staff. Meals were fresh and presented perfectly, and a great menu suitable for all.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paula D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 3 April 2024

Dear pauladR1360DN,

Thank you for taking the time to share your positive feedback on your recent stay at Holiday Inn Resort.

We're thrilled to hear you had the best experience and appreciate your kind words about our staff, resort cleanliness and our food offerings.

Thank you again for choosing Holiday Inn Resort and we look forward to welcoming you back again in the future.

Warm regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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