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Paula D

Best experience

5.0 of 5 bubblesReviewed 2 Apr 2024
Wonderful holiday resort. Management and staff went above and beyond to make our stay a perfect experience. Room and resort was spotless. Our day tours and transfers were easily arranged each day by hotel staff. Meals were fresh and presented perfectly, and a great menu suitable for all.
Date of stay: March 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this review
Responded 2 Apr 2024
Dear pauladR1360DN,

Thank you for taking the time to share your positive feedback on your recent stay at Holiday Inn Resort.

We're thrilled to hear you had the best experience and appreciate your kind words about our staff, resort cleanliness and our food offerings.

Thank you again for choosing Holiday Inn Resort and we look forward to welcoming you back again in the future.

Warm regards,
Holiday Inn Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,017)
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Traveller rating
571
320
80
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7 - 12 of 1,017 reviews
Reviewed 28 March 2024 via mobile

This hotel is definitely ⭐️⭐️⭐️⭐️.5 star not ⭐️⭐️⭐️. From the presentation and taste of the food is 5⭐️the options and service of the staff are exceptional everyone of them. The pool staff, housekeeping , front desk, bar areas ,serviceman and groundsman again 5⭐️. Nothing was ever a issue to help us in any way we needed, and they would go the extra mile in all departments. The managers were so friendly and welcoming also. The location is so close to everything but you also feel
Like your on your own little island sitting by the lagoon or pool. This place is family friendly, couples friendly, and overall exceptional service. They have so many activities and many options of water-sports too. We got to experience tasting kava, Melanesian food , a local village dancers and being educated on the culture, to fire dancing. All air conditioned rooms, wifi and beautiful views outside your room. They have everything here in the hotel you need. Highly recommend holiday Inn. ⭐️⭐️⭐️⭐️⭐️

Room tip: Make sure you bring mozzie spray for tours, and water shoes, towels supplied by the hotel.
Date of stay: March 2024
Trip type: Travelled as a couple
Thank TJ V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 31 March 2024

Dear TJV,

Thank you very much for your wonderful feedback. We're thrilled to hear that you enjoyed every aspect of your stay with us, from our exceptional staff and service to the variety of activities and amenities we offer. It was our pleasure to ensure your experience was nothing short of amazing. We hope to welcome you back to Holiday Inn soon!

Best regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2024

Best Service rendered and rooms are quite nice
Had a lovely sleep beds so comfortable fluffy pillows.
And the services provided by the restaurant staffs, Mr. Paul from the lobby and the entire staff. Felt so welcomed. Home away from home. 5 🌟
Always had that Pacific Smile.
Vinaka

Room tip: Looking for your next stay in Vanuatu Check out Holiday Inn You won't regret Best Hotel in the country
Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank Atonio D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 22 March 2024

Dear 104atoniot,

Thank you very much for sharing your positive feedback with us. We're extremely glad that you had a great stay with us and enjoyed the comfort of our rooms and the service by our team. We strive to make every guest feel welcomed and at home during their stay and we are glad to have made an impact on yours. Thank you again for choosing Holiday Inn Resort and we look forward to welcoming you back again in the future.

Best regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2024

We had a lovely stay at the resort, got upgraded to the lagoon view room. Staff are very friendly and helpful from the front office -Paul, Merilyn+others , sporthub Sabrina to the spa ladies Catherine & Aileen and all the staff we met.
The location is beautiful and perfect with the lagoon surrounding. The activities promised in our package was awesome. Everything indicated in the package was delivered. There is regular entertainment which is also very well organised. High recommended

Room tip: Go there during off season.
Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Travel06669693876
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 22 March 2024

Dear Travel06669693876,

Thank you for taking the time to share your feedback about your wonderful experience at Holiday Inn Resort. We take pride in our staff’s dedication to service, and it’s delightful to hear that all our team members made such a positive impact on your experience.

We’re also pleased that the activities included in your package exceeded your expectations and that you found our entertainment offerings well-organized.

Your high recommendation is much appreciated, and we eagerly await the opportunity to welcome you back for another memorable stay.

Warm regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2024

Had a great stay at the Holiday Inn Vanuatu. The staff was very friendly and the food was great. The rooms were nicely furnished and made for a comfortable stay. A special thanks for all the assistance Paul provided me during my stay! He was very helpful and professional.

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Matt80112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 22 March 2024

Dear Matt,

Thank you for taking the time to share your wonderful feedback with us.

We're thrilled to hear you enjoyed our friendly staff, delicious food, and comfortable rooms. Will be sure to pass on your compliments to Paul, a valuable member of our Front Office team.

We’re honored to have contributed to your great time in Vanuatu and look forward to welcoming you back soon!

Warm regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2024

The place has a pleasant environment. The staffs there are so friendly and provide a very good service to us , special thanks to bandula and mayank for their excellent service. We have a wonderful experience each time we visit and we would by visiting more in future!!

Date of stay: March 2024
Trip type: Travelled with family
Thank Rajagopalan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rashmi Tulsiani, General Manager at Holiday Inn Resort Vanuatu, an IHG Hotel, responded to this reviewResponded 18 March 2024

Dear rajagopalans2021,

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our pleasant environment and received excellent service from our friendly staff, especially Bandula and Mayank. We look forward to welcoming you back for more memorable visits in the future!

Warm regards,
Holiday Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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