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Joan R

A fabulous experience!

5.0 of 5 bubblesReviewed 30 Sept 2023
My husband and I recently spent 6 nights at The Havannah. We loved it and would definitely recommend. Everything about the place is what you would expect from a resort of this quality, but the main reason I wanted to write this review is to thank the staff for going above and beyond for us during the recent airline debacle. Our flight out was significantly delayed meaning that we didn’t leave the resort until 11.45pm. The dinner staff, and Assistant Manager, stayed behind and helped us in any way they could. They were so kind and accommodating. Thank you so much, it really made a difficult situation feel not so bad!!
Date of stay: August 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Daniel Johnson, General Manager at The Havannah Vanuatu, responded to this review
Responded 2 Oct 2023
Dear Joan,

We thank you very much for taking the time to leave us a 5-star review and recommending the Havannah. We are delighted to read that you had enjoyed your time with us and thank you so much for praising our staff. Your recognition encourages us to continuously improve and maintain the high standards you've come to expect, and we will convey your feedback to our team members’.

We eagerly await to welcome you back to the Havannah for another memorable experience.

Warm regards,
Parimalan Kandaraj
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 24 September 2023 via mobile

The best resort in Vanuatu. If you are looking for a place to switch off and wind down, with great views, water activities, snorkeling and most importantly sensational food, then this is the place for you.

A very quiet resort and absolutely fantastic staff. If you want a place to spoil yourself and your partner, you have found it.

Room tip: I wouldn’t book a garden unit to get the real experience of the Havanah, any other room type would be awesome. Having said that, I haven’t
Date of stay: September 2023
Trip type: Travelled as a couple
Thank Hegedus3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Johnson, General Manager at The Havannah Vanuatu, responded to this reviewResponded 27 September 2023

Dear Valued Guest,

“The best resort in Vanuatu”- that is such a great way to start our day ahead!

Thank you so much for your very kind words – we are all delighted to know that you have enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves.

We hope to be able to welcome you back very soon.

Warm regards,
Parimalan Kandaraj
General Manager

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Reviewed 18 September 2023 via mobile

They make absolutely everything so incredibly easy. This combined with the quiet peaceful tranquility ensures you fully relax.

Super impressed by:
- gluten free food selection
- laundry basket a nice touch
- packed breakfast for early departure
- cat with kittens sums up why this place is so special (not a plastic tick box resort)

Date of stay: September 2023
Trip type: Travelled as a couple
1  Thank Wendy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Johnson, General Manager at The Havannah Vanuatu, responded to this reviewResponded 20 September 2023

Dear Wendy,

Thank you for the time taken to share the experience of your stay at the Havannah on TripAdvisor.

We are pleased to read that you have enjoyed your time with us, specially the culinary experience and we look forward to having you back for another memorable stay.

Warm regards,
Parimalan Kandaraj
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2023

The perfect place to relax and rejuvenate and with no kids allowed found it very peaceful so if you want to party with loud people this is certainly not the place for you! Beautiful surroundings, beautiful water and the friendliest staff you will ever meet - nothing is ever too much trouble. They certainly aim to please and never disappoint. Delicious menu with lots of choices, breakfast, lunch and dinner all included. Day spa to relax after a morning snorkelling just outside your doorstep just an added bonus! Stayed in a waterfront villa with a beautiful view, our own plunge pool and day bed for those lazy afternoons. Been missing the place since the day we left and cannot wait to return. Found our paradise - thank you all for a great stay!

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank AntoniaC1984
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Johnson, General Manager at The Havannah Vanuatu, responded to this reviewResponded 20 September 2023

Dear Valued Guest,

We are so grateful for your kind words and 5-star rating! We're elated that you noticed the efforts we put into providing top-notch service. Your recognition encourages us to continuously improve and maintain the high standards you've come to expect, and we will share your feedback to our team members.

We look forward to having you back for another memorable stay.

Warm regards,
Parimalan Kandaraj
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2023

We stayed in a waterfront pool villa, the view was outstanding and the decor inside was beautiful.
Loved all the staff who couldnt do enough for us, they are very well trained.
You can do as much as you want or as little, the inclusive rate gives you 3 a la cart meals per day which were made primarily from locally sourced produce.
We would stay here again in a heart beat.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Dianne T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel Johnson, General Manager at The Havannah Vanuatu, responded to this reviewResponded 16 September 2023

Dear Valued Guest,

Thank you very much for sharing your sincere thoughts with us and we are glad that you have endorsed our resort. It is truly encouraging for me and my team to receive such positive feedback from our guests.

We eagerly await to welcome you back to the Havannah for another memorable experience.

Warm regards,
Parimalan Kandaraj
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2023

My wife and I celebrated our wedding anniversary at The Havannah in Vanuatu and I cannot overstate how amazing this resort is. The food is out of this world and the location is stunning. Highlights were the picnic on an uninhabited island, seeing dolphins and turtles metres from the beach and the staff. We stayed in a waterfront villa and it was so luxurious. We borrowed bikes from the resort and cycled to the local village and everyone is so welcoming. We took a half day trip to the waterfalls and blue lagoon with Arthur as a guide organised by the resort and he made the day so fun. I’ve visited Fiji and the Maldives and The Havannah is number 1 for us. The only thing I could improve is that there isn’t a gym onsite but that really is a minute criticism. Can’t wait to go back.

Room tip: A half day or full day trip with Arthur a local tour guide, organised with reception was well worth it.
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank BHJ2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dev George, General Manager at The Havannah Vanuatu, responded to this reviewResponded 9 September 2023

Dear Guest

We are honored to have been your destination of choice to celebrate reaching this milestone in your lives. We are elated to note that the very essence of our property has resonated well with you. We have to agree that The Havannah is a tranquil, idyllic paradise. We are pleased to note that all aspects of our guest experience has made its mark and we look forward to welcoming you at the resort soon.

Warm Regards

Dev George
General Manager

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