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rhysg146

Ramada review

5.0 of 5 bubblesReviewed 27 Feb 2024
Excellent place to stay if you are on business. Very comfortable newly furnished rooms with Kitchenette, excellent internet, good quiet aircon, very confortable bed, generous balcony with great views over Erakor and wonderful staff and service.
Date of stay: February 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Hotel General Manager, General Manager at Ramada Resort by Wyndham Port Vila, responded to this review
Responded 28 Feb 2024
Dear rhysg146,
thank you for taking the time to write of your experience with us. the team and i are thrilled to read you had an excellent stay with us. Thank you for giving me the opportunity to celebrate this with the team.
Myself and the team hope to welcome you back in the near future
Lukim Yu
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 February 2024

Wanted to get away on Island Holiday for my 'Special' Birthday with my Sister and had never been to Vanuatu so decided to head there and stay at the Ramada Resort Wyndham. Couldn't have asked for a better place to celebrate. Our room was fabulous and I arrived to flowers and a Special Birthday message done in flowers on my bed. Every day the staff were amazing with service & always big smiles. They made me & my sister feel special and celebrated with us. The meals were great and entertainment most nights which was also great! The Hotel is in a lovely spot that looks out on the lagoon. Was lovely and quiet although quite breezy. The music and noise was pretty much over by 9:30 -10pm so don't listen to the other reviews about noise - that's nonsense. When travelling around the island - be sure to use the bus system - basically any vehicle with a B on the No. Plate is a bus and its a 100-200 Vt fee otherwise you will be paying a lot for taxis. Be sure to try the Zip Line and tour to Blue Lagoon and waterfalls. Thank you Ramada for a very Special stay. Our thanks also to the beautiful Staff who made our stay memorable - Jenny & Lucie and Team - special thanks! Justine & Genevieve.

Room tip: Do your water sport early as the close the shed around 4pm.
Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Jussy_L01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel General Manager, General Manager at Ramada Resort by Wyndham Port Vila, responded to this reviewResponded 29 February 2024

Dear Jussy_L01,
Thank you for entrusting your special birthday. We are excited to have been part of making such memorable life memories! The team and I love celebrating and hosting you and your sister!
Thank you also for giving me the opportunity to celebrate this service with the team.
Lukim Yu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2024 via mobile

This place was a beautiful & comfortable base for our trip. The studio room was AMAZING - so incredibly spacious & comfortable & it was also so convenient to have our own full kitchen when we wanted to make a coffee or cut up our own fruit. Aircon in room was also amazing & balcony was huge with great views. The buffet breakfast was wow - anything you could ever want to eat & so delicious. Me and my partner are dreaming of the eggs they serve lol. Customer service was impeccable & staff were lovely & helpful. Only downside of the resort was the pool was a bit tired looking & you can’t snorkel in the lagoon. But if your happy to snorkel elsewhere then not a big deal. Overall really great place and I’m glad we chose here!

Date of stay: February 2024
Trip type: Travelled as a couple
Thank leahahokava
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel General Manager, General Manager at Ramada Resort by Wyndham Port Vila, responded to this reviewResponded 29 February 2024

Dear Leahohakava,
Thank you for taking the time to write of your experience with us, it means so much to get such wonderful feedback. Our chefs will certainly be over the moon to read such a glowing experience.
We are working with local government to clean up the lagoon and hope that in the very near future our guests will once again be able to snorkel there.
The team and I are also very glad you chose to stay with us and hope to welcome you back.
Lukim Yu

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Reviewed 25 January 2024

Fantastic prime establishment with great views and a cute tiny beach. Great conference/meeting facilities and a pool with a view. Mellow music and attentive staff add to the allure of the resort. The Pacific Games were happening in Solomon Islands and it was great to catch up with the action at the resort.

Date of stay: November 2023
Trip type: Travelled with friends
Thank PacificTravels123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel General Manager, General Manager at Ramada Resort by Wyndham Port Vila, responded to this reviewResponded 29 February 2024

Dear Pacific Travels123,
The team and i are thrilled to read you had a great time with us and didnt miss a beat with the Pacific Games.
Lukim Yu

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Reviewed 18 January 2024

A very pretty resort. All the staff were very well mannered and more than helpful.

Being on the side of a hill is somewhat inconvenient. We found it challenging to have to call the buggy anytime we wanted to go somewhere.

The restaurant area is amazing! And their food is delicious.
The staff were attentive to our dietary requirements and we were very grateful for that.

Date of stay: May 2023
Trip type: Travelled as a couple
Thank Wander15000781849
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel General Manager, General Manager at Ramada Resort by Wyndham Port Vila, responded to this reviewResponded 29 February 2024

Dear Wander15000781849
Thank you for taking the time to write of your experience with us. the team and I are thrilled you had such a great stay. The resort is built into a cliff offering amazing views across each room, but our team or drivers are ready to pick you up. I am sorry it seemed a challenge and would love to hear of your experience directly gm@ramadaresort.com.vu so that i can better understand the challenge and see if we cant improve our services.
I am pleased to say that shortly we will be launching a new concept in the restaurant which will see the food served be even better and make the most of the beautiful local produce!
Lukim Yu

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Reviewed 25 December 2023

Arrived at the Ramada this afternoon. Took over an hour to check in. We were put in a room above the bar and restaurant. Jingle bells playing full blast. It was incredibly noisy. Asked to be moved. It took three hours and we were moved to a room where the air conditioning didn't work. We moved ourselves to another room next to the car park! In the interm we waited 90 minutes for an expensive, very average meal. Our holiday for the year has turned into a nightmare. It is now 10.30 pm at night. My daughter and I are exhausted. Would not recommend this place, at all.

Room tip: Stay somewhere else.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Jennifer P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel General Manager, General Manager at Ramada Resort by Wyndham Port Vila, responded to this reviewResponded 27 December 2023

Dear 03667XMjenniferp
Thank you for taking the time to write of your experience, I am truly sorry that you have not had an amazing start to your holiday, which we strive to deliver for all of our guests, so it is very disappointing when things go wrong. I am pleased in this instance the team have sorted things out for you for the remainder of your stay with us. Unfortunately, all our arrivals had been on the same plane which put some pressure on the team.
We remain at your service,
Sincerely
Ben Smith

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