We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Anne W
Sydney, Australia

I can't wait to go back!

5.0 of 5 bubblesReviewed 12 Mar 2024
Eratap has absolutely everything on offer....sensational food (fresh, tasty, and on offer all day)! A brilliant selection of beers, wines, and cocktails that you can drink by the ocean, the pool or in your villa.
There is awesome surfing for every ability, just a paddle out of the resort or a short boat trip away. The snorkeling is probably the best I have done, it was like swimming in an aquarium. The massages are heavenly, and the staff could not be more accommodating. We were even inspired to use the gym, which has everything you need as well as a great yoga class to start the day off....

The resort has everything you need and the villas are comfortable, clean and a few steps away from the beach....

My only complaint is that I didn't want to leave.... we will definitely be back and making it an annual trip from now on!
Date of stay: March 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony Pittar, Owner at Eratap Beach Resort, responded to this review
Responded 16 Mar 2024
Dear Anne W,

Thank you so much for taking the time to post this kind review. We love it when guests enjoy their time at Eratap and can consider it as a yearly getaway.

So glad you enjoyed all the facilities and great that a nice clean swell occurred during your stay. We are spoilt for wave choice when conditions turn on.

Please do come back and visit us again one day, hopefully we can continue to offer you the experience you had

Kind regards
Tony
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$203
  • Hotels.com
  • Booking.com
  • Priceline
5.0 km from Eratap Beach Resort
Beachfront
Restaurant
Restaurant and Beach
AU$179
Fully refundable
  • Hotels.com
  • Booking.com
  • Priceline
8.7 km from Eratap Beach Resort
Free Wifi
Free parking
AU$511
  • Hotels.com
  • Booking.com
  • Priceline
7.3 km from Eratap Beach Resort
Free Wifi
Beachfront
AU$306
  • Booking.com
  • Hotels.com
  • Expedia.com
    AU$306
5.5 km from Eratap Beach Resort
Free parking
Pool
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$202
  • Priceline
5.8 km from Eratap Beach Resort
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$249
  • HolidayInn.com
    AU$300
7.1 km from Eratap Beach Resort
Free Wifi
Free parking
  • Priceline
  • ZenHotels.com
    AU$406
  • eDreams
5.6 km from Eratap Beach Resort
Free Wifi
Free parking
The Panorama Suite at the Grand Hotel And Casino
Get rewarded with One Key
  • Priceline
  • Expedia.com
    AU$238
  • eDreams
7.3 km from Eratap Beach Resort
Free Wifi
Pool
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    AU$134
  • Priceline
14.5 km from Eratap Beach Resort
Pool
Beachfront
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$160
  • Priceline
7.2 km from Eratap Beach Resort
Free Wifi
Free parking
View more hotels in Port Vila
Reviews (763)
Filter reviews
763 results
Traveller rating
699
55
8
0
1
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
699
55
8
0
1
Show reviews that mention
All reviews plunge pool local village daily specials nearby islands paddle boards fire show beautiful pool seafood platter little things mac picnic paradise vanuatu reef gear pacific bliss
Selected filters
Filter
Updating list...
8 - 13 of 763 reviews
Reviewed 11 March 2024

From the moment we were collected at the airport by the ever bubbly Robert, we knew this was going to be a very special holiday.

With the first sip of my Pina Colada, lovingly served by Valerie, it confirmed that I had definitely arrived in paradise.

The resort is incredibly well designed with the individual villas very private from one another. They are spacious, well furnished, clean and the outdoor shower is amazing.

We were provided with outstanding service during the entirety of our stay. Sharon, Joseph and Maki in the restaurant are incredible at what they do. They are so warm, kind and accommodating. Nothing was too much trouble. Full kudos to the chef who has designed a menu for everybody. The food is AMAZING. I can only imagine how logistically difficult it must be to source ingredients.

Eratap is the perfect place to hide away from the daily grind and recharge. There are plenty of water activities to partake in from snorkelling (directly from the sand), kayaking, surfing or just simply sitting by the pool with a book. When the mood struck, the gym is so well equipped (and air conditioned) to help balance out the indulgence of the food!

We are so thankful to everyone for making our trip truly memorable. We leave Eratap with our hearts full and vow to return very soon. Such an incredibly beautiful part of the world.

Tony & Louisa, you have created a spectacular resort. Your care and love for your staff is so evident. Wishing you all the very best for the season ahead.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Jo R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony Pittar, Owner at Eratap Beach Resort, responded to this reviewResponded 17 March 2024

Dear Jo R,

Thank you so much for taking the time to write this very kind review.

We are so glad you enjoyed your stay at Eratap and got to appreciate all its qualities. We try very hard to make people’s stay as comfortable as possible and are super happy we seem to have got it right in your instance.

Thanks for mentioning the staff, they are such an integral part of the Eratap experience and we absolutely could not do what we do without them

We really hope you are able to come back again one day and re enjoy the Eratap experience.

Kind regards
Tony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2024 via mobile

On a comparison to many we’ve stayed , we found this resort bit tired & struggled to see value for dollars. We booked to SUP SURF but heaps of shallow coral reefs making it near impossible to participate. We cannot praise all the staff enough ,especially Maki & Joseph who are both huge assets to Eratap, Natasha who makes the best soy lattes, Sharon for her friendly smiles & Melanie for her calming & helpful manner ,not to mention all staff including maintenance & gardeners who always greeted us with smiles & friendly chats 😍 The tropical garden surrounds are beautiful 😍 (No fault of owners whatsoever , Air Vanuatu was an absolute nightmare- cancelled flights to & from & having to constantly reschedule & arrange our life & holiday stay 🌴)

Room tip: Make sure to pack reef shoes & don’t fly with Air Vanuatu
Date of stay: March 2024
Trip type: Travelled as a couple
Thank KUpward
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony Pittar, Owner at Eratap Beach Resort, responded to this reviewResponded 17 March 2024

Dear KUpward,

It still amazes me after having looked after thousands of guests at Eratap for the last 18 years, there are some people that do find it really hard to have a good time.

If Eratap offers one thing - it is value for money. We sell our accommodation in Aussie dollars (which is currently not worth much), we restrict guest numbers by only offering 14 absolute waterfront villas spread across 50,000 square metres meaning it is never overcrowded, we have 52 dedicated staff providing a very high staff to guest ratio, we offer free boats, kayaks, paddle boards, surfboards, bikes, snorkeling gear, gymnasium, tennis court, daily guided activities, free town shuttle, free airport transfers, free a la carte breakfast and evening entertainment in one of the best locations in Vanuatu.

Sometimes there is no doubt the weather and other external factors (like airlines) can negatively impact the overall enjoyment of a holiday…but that’s travel, it is never straight forward.

In this instance however the weather and surf conditions were great. We had many days of excellent clean swell with all our breaks offering fantastic uncrowded surf options from beginner to advanced. But for some reason this reviewer was unable to enjoy the amazing paddle boarding conditions on offer. Not only for surfing but also cruising around the calm lagoons and waterways and islands that we are lucky enough to have surround us.

Anyway, we tried our very best to accommodate this guests needs and I’m sorry it wasn’t what was wanted and we do appreciate that everyone has different ideals and expectations.

Best regards
Tony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2024 via mobile

This was our second visit to Eratap, the first one being 5 years ago. Not much has changed at the resort, thankfully! All staff, whether they are the management, front desk, restaurant staff, room attendees, day spa or gardeners are exceptionally friendly, they remember names and they genuinely are happy to chat! This really is one of the reasons people return to Eratap!
We kayaked most days, we snorkelled and we swam everyday, no need to leave the resort! Make the most of it and do their activities, you will only wish you were there doing it if you leave the resort to go elsewhere!
We had Villa 12, any villa is excellent! The weather was very good, albeit hot!
Every meal was excellent, beautiful fresh food, cooked/prepared so well!
Well done Tony and Louisa, your resort is amazing and the team of people you have are gold!

Room tip: Kayak to the Big Island and to Castaway, it is a great experience!
Date of stay: March 2024
Trip type: Travelled as a couple
Thank Kelly M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony Pittar, Owner at Eratap Beach Resort, responded to this reviewResponded 16 March 2024

Dear Kelly M,

Thank you for coming back to Eratap for a second time and for posting this lovely review.

We are always so pleased when guests return and continue to enjoy the resort. It means we are on the right track.

So glad you enjoyed all the staff, we really are blessed to have such a kind, thoughtful and dedicated team. They are genuinely proud of the product they have and try so hard to make people’s stay a pleasant one.

Glad you partook in all the many activities on offer at the Resort, I do feel the variety of activities available to guests is a key feature of Eratap.

Hopefully you are able to come back and visit us for a third time, we’ll do are best to keep it running as it is.

Kind regards
Tony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2024

We have just returned from our second 10-day holiday at Eratap Beach Resort.

Once again, we are in ore of what an amazing resort experience this is. You can’t help but relax the minute you take in the view at both the restaurant and from the rooms.

Top of our list of highlights is the snorkeling, both right off the beach and around the nearby islands (they even take you there on a small boat at no extra cost). We were thrilled to spot plenty of clownfish amidst the anemones, along with a diverse array of reef fish and vibrant coral.

The staff at the resort are simply priceless. They're genuinely lovely people. A huge shoutout to Maki & Melanie who took care of us in the restaurant, and Mary-Anne & Carolina who ensured our room was always pristine and adorned with beautiful flowers. These ladies truly went above and beyond to make our stay unforgettable.
We had a boat driver take us out twice daily to snorkel this trip. All were very helpful in highlighting the reefs we could explore and some information on the surrounding area.

If we weren’t relaxed before Annie & Juliette provided us our daily massages. We mostly had the heavenly massage which truly is heavenly. Even the massage oil used is divine, I especially loved the lavender while my husband the mango.
When we weren’t snorkeling or having massages, we were relaxing out the front of our bungalow enjoying the colours of the reef & the gentle sound of the waves.

The menu (which was different to the last visit) didn’t offer us much in terms of variety especially when we stayed 10 nights. We do have fairly simple tastes. That said, the chef was very accommodating in cooking us a range of non-menu combinations.

The WIFI was really good the first 50% of the stay but the second 50% we didn’t have access. We were assured this isn’t a common occurrence at this resort & had no issues with the last stay so think we were just unlucky.

The have some tours you can elect to pay for. This stay we did a day trip around the island. We did a snorkel at Top Rock which I highly recommend. This is an unbelievable destination where you snorkel beside a cliff front. The reef was exceptional, the water calm and beyond belief. The food was also really enjoyable.

We will definitely do this again when we return to Eratap.

The only negative about our trip was the return flight. I would advise anyone considering Vanuatu as a destination to look for an alternative airline to Air Vanuatu (unless they improve their fleet capacity). We had delays, changes and cancelations which creates stress that you don’t want when on holidays.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank snorkelsouthpacific
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony Pittar, Owner at Eratap Beach Resort, responded to this reviewResponded 16 March 2024

Dear Snorkelingduo,

Thank you for taking the time to write this kind review and we are so glad you enjoyed your stay at Eratap.

It is great you spent a lot of time snorkeling around the resort, there really are some fantastic reefs to swim over and so easily accessible. The complimentary boats are a great way to increase your snorkeling range and allows you to snorkel at any tide.

Sorry you had some problems with your internet. Normally we are able to offer very reliable internet as we are conscious of how important it is. One of our new Cat 6 underground cables went on the blink and had to be replaced unfortunately.

Yes Air Vanuatu have certainly been testing us all. Unfortunately the aviation world is still recovering from the covid years. With a global shortage of aircraft parts and reduced capacity of other airlines small airlines like Air Vanuatu are finding it hard to meet their schedules on a regular basis. We all hope things will change soon but are grateful for the support of Virgin Australia, Solomon Airways, Fiji Air, Air Nauru and Air Calin.

We look forward to welcoming you back to Eratap again one day and with any luck the conditions for snorkeling will be good again for you.

Kind regards
Tony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2024

We recently enjoyed a week at Eratap Resort and cannot wait to go back. This resort is the best we have ever stayed at. The accommodation is gorgeous - right on beautiful white sand beach with perfect snorkelling right out the front of our bungalow. The food is gorgeous - every meal was spectacular. There is plenty to do at the resort. There is a gym and free yoga or exercise classes if you're feeling active. There are stand up paddle boards and kayaks available to explore the lagoon. There is a daily shuttle into town for those who want to venture out of the resort, but there is honestly no need to because there is so much to do at Eratap! The best part of this resort though is definitely the staff. They are incredible. So delightful and helpful and nothing is too much trouble. Every staff member was fantastic, but in particular a huge thank you to Robert, Natasha, Maki, Joseph and Wendy for making our holiday such a delightful and memorable experience. We can't wait to go back.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Rebecca M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony Pittar, Owner at Eratap Beach Resort, responded to this reviewResponded 2 February 2024

Dear Rebecca M,

We are so pleased you enjoyed your time and Eratap and thank you so much for posting this wonderful review.

It makes all the hard work worthwhile knowing guests have had a really memorable experience.

Eratap is an amazing part of the world and it’s a pleasure to be able to share it with our guests.

We look forward to hopefully seeing you back here again one day

Kind regards
Tony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews