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“Great stay.”
Review of Waterfront Lodge

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Waterfront Lodge
Ranked #2 of 13 Hotels in Nuku'alofa
Certificate of Excellence
Kapiti Coast
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great stay.”
Reviewed 17 September 2011

We just stayed here for one night before flying to Vavau. The rooms are really spacious, with lovely big bathrooms and great showers. Everything was very clean and tidy and nice comfortable beds. Our air conditioning was a little noisy but not enough to stop us from sleeping. We had a sea facing room which was just lovely, great to have the balcony to sit out on and watch the Saturday morning market.
Continental breakfast is included in the room rate and was a great start to our morning. The restaurant has a great variety of choice for dinners and the meals are HUGE. Make sure you take an appetite.
Staff were all very friendly and most helpful. We would happily stay here again.
Transfers arranged by the team at Waterfront from the airport and back again went without a hitch. Well worth getting organised ahead of time.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank cd007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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162 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
La Morra, Italy
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 September 2011

Everything is top at the Waterfront Lodge: excellent position, comfort and cleanness of the room, very friendly and efficient staff, delicious breakfast with fresh fruit and homemade yogurt. We had dinner once and it was really good and reasonably priced. Thank you Daniela, Freddie, Paki, Milika and all the staff to make us feeling at home.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Maria Grazia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
420 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 24 August 2011

The Waterfront has comfortable (though not luxurious) rooms.Tthe dinners served at the restaurant are good and the portions are huge. But what really stands out is the helpful staff. I was leading a group of 13 people and when our tour company did not show up for a scheduled tour of Tongatapu they found and booked a reputable company right away. They also stored all our bags for the day. There is no large lobby, pool, etc. as the Waterfront only has 8 rooms. However if you want a clean, comfortable and friendly place to stay on Tongatapu I recommend the Waterfront Lodge.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank packedandready2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2011

My husband and I stayed at the Waterfront for 5 nights during our trip to Tonga and we had the best stay ever!!
The rooms are beautiful and spacious and the food was simply amazing!
The staff is very friendly and the owners were always there to ensure that our stay was perfect.
The Hotel is few minutes away from the city centre and a trip to the market is a must do!.
It is also very close to the harbour, but no noise whatsoever, which allows you to catch the little boats for daily trips to the outer islands.
We have visited many other resorts in Tonga but none had the same warmth and cozy atmosphere.
I recommend a stay at the Waterfront Lodge to enjoy Tongatapu at its fulliest.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank annalisa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 August 2011

We stayed at the Waterfront recently because it had Air Conditioning. However, when we went to put it on-at approx 2am in the morning because the air was very hot, the AC would only last approx 20 mins and then shut down. We tried everything to fix it, but couldn't make the AC stay on. We had a very hot restless and noisy nights sleep.
We spoke to Management about it the next morning they seemed to think it was our fault because we didn't do anything about it but it was at 2am in the morning! We thought an apology or reduction in room rate would be appropriate, but that didn't happen.
The room was pleasant but very very noisy as it is close to the domestic harbour.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Bundle38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfront-Lodge, Owner at Waterfront Lodge, responded to this review, 4 August 2011
Our Air Con in every room is automatically set on 19 C. and stop when the room arrive at this temperature. Start again automatically when the room temperature reach 2 more degrees.
If the guest have any problem we offer 24/7 service, they have only call the front desk and submit the question, but if they wait next morning to do that...
Regarding the noise, we do not know what to say, we do not receive any other complaint about from the other guest and the Lodge was full on that night. We have only , in write, a small piece of paper asking for a discount for the meal eat by this guest the night before and also threatened us to write a bad review on Tripadvisor of our property if we don't comply with their demands. Upon their departure we did realize that they had keyed the desk in their room.
We have, at request, photo of the damage and their signed piece of paper with the tentative of threatening.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterfront Lodge

Property: Waterfront Lodge
Address: Ma'ufanga, Nuku'alofa, Tongatapu Island 1001, Tonga
Region: Tonga > Tongatapu Island > Nuku'alofa
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Nuku'alofa
Price range (per night): $170 - $174
Hotel Class:3 star — Waterfront Lodge 3*
Number of rooms: 8
Official Description (provided by the hotel):
The Waterfront Cafe and Lodge, the best private Tonga hotel, is located opposite Queen Salote Wharf, with the Nuku’alofa waterfront unfolding right before you. Just a 20 minute stroll to downtown Nuku'alofa and you will soon find yourself immersed in the sights, shops and markets of the Kingdom of Tonga capital city. The colonial-style lodge is packed with character and boasts a beautiful sea view, excellent services, high quality accommodation and arguably the most popular restaurant in the capital. The charming property is under Italian management and believes in paying special attention to each and every guest. The Waterfront Cafe and Lodge’s atmosphere is welcoming and homely, our staff is warm and friendly and every guest is treated with special attention which makes their holiday in Tonga even more memorable and their vacation so comfortable to make them feel at home. The Waterfront Lodge is internationally renowned not only to be the perfect hotel for your stay in Tongatapu but also to be a place of art where artists from Polynesia and the South Pacific often meet to expose their masterpieces. From our reception we can also organize tours of Tongatapu and packages to some of the top island hotels and attractions to ensure your Tonga holiday will be remembered as one of the best of your lifetime. If you are looking for your personal getaway to the friendly islands of the Kingdom of Tonga, welcome to the Waterfront Cafe' and Lodge, the best private owned accommodation you can find on our shore.World Class Tourism gives us 4 stars We have the pleasure to announce that the World Class Tourism for Tonga has recently judged the Waterfront Lodge & Cafe' as a 4 Stars hotel. This is indeed a great news for us and for all our new and returning guests. The unique accommodation, the casual atmosphere, the popularity of our restaurant and the smiles of our staff make the Waterfront Lodge & Cafe' the perfect stop over if you are visiting the capital or if your holiday takes you to one of the marvellous islands of the Kingdom of Tonga. Hope to see you soon. ... more   less 
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Also Known As:
Waterfront Hotel Nuku Alofa
Waterfront Lodge Tonga/Tongatapu Island

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