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Reviewed 13 August 2017

I was in Honiara for the 75th anniversary of the Battle of Guadalcanal and was recommended this hotel as 4.5 stars. Not sure by whose standard that is but the hotel is lucky to have the stars as, on the outside, it is a bit sad and tired. Initially I was given the wrong room but staff easily changed me over to the right one when alerted. The deluxe room is a nice size but the linen is tired and pretty 'slimey' and the pillows are certainly past their use by date. The furniture is dark and dated as is the furniture in the reception area. It was disappointing to see no celebration of the reason most of the guests where there at the time, ie. the anniversary of the great battle. The gardens could also do with a spruce up. It's amazing what a difference a bouganvillea or two can do!
All that being said, the staff were delightful and couldn't be more helpful. They were always charming and ready to help in any way. We took the opportunity to tour the area for a further two days after the celebrations were over and the hotel guide Jimmy was superb. Always ready and smiling with the appropriate vehicle, and lunch, we went all the way east and all the way west on each day. Jimmy and his drivers were always ready to accomodate our needs. Excellent.
Other staff worth mentioning were Ben and the girls Fiona et al in the dining room and Tanila in reception.
Thank you for making our pilgrimage so marvellous.

Room Tip: First floor is where I stayed, but be warned they have no lifts.
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank 389Christian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageParkHoniara, General Manager at Heritage Park Hotel Honiara, responded to this reviewResponded 16 August 2017

Dear Guest,

Thank you for your stay at Heritage Park Hotel. We are glad to have received such accolades from you towards the individuals who had made your stay a memorable affair. I will surely pass on your appreciation to Jimmy, Ben, Fiona and Talina, who contributed in making your stay experience memorable.
Looking forward to more opportunities to surprise and delight you.

Best Regards
Sanjay Bhargava

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

Another great experience at Heritage Park. Beautiful surroundings, friendly pleasant staff, comfortable rooms. Ask for a seaview room in the 100 or 200 blocks where you wake up to the sounds of the sea. Interact with and get tips from the friendly team at the HP and the lovely Laisa who does the turn down service - you won't be disappointed. I have one more day to go and am sitting on my room balcony having breakfast from an efficient room service team and looking out to see - I shall miss this view.

Stayed: August 2017, travelled on business
1  Thank WanderingTraveller79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageParkHoniara, General Manager at Heritage Park Hotel Honiara, responded to this reviewResponded 16 August 2017

Dear Guest,

Thank you for your stay at Heritage Park Hotel and giving your valuable review about the hotel services. We are glad to have received such accolades from you towards the individuals who had made your stay a memorable affair.
I will surely pass on your appreciation to Laisa, who contributed in making your stay experience memorable.
Thank you once again and hope to see you again in near future

Best Regards
Sanjay Bhargava

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2017

I have stayed at the Heritage previously and the bed was great, but this time the bed was broken so i missed a few nights sleeping well.
The prices for the rooms have also gone up a lot, so that was disappointing.
Also the only issue was mosquitos were in abundance this time around and there doesnt seem to be any way to kill them per room. They should really do something in this regard since Dengue fever is a possibility.

Finally, the hotel is one of the best in Honiara, its expensive ! but you have little choices.

Room Tip: Bring the mossie repellent !
Stayed: July 2017, travelled on business
Review collected in partnership with this hotel
2  Thank neilmE8766UO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageParkHoniara, General Manager at Heritage Park Hotel Honiara, responded to this reviewResponded 19 August 2017

Dear Guest ,

Thank you for staying with us again at Heritage Park Hotel. We have noted your feedback about the broken bed in room and mosquitoes. Please be rest assured that we have taken necessary steps to ensure that it will be taken care of.
Thank you once again for your feedback and hope to see you again in near future.

Regards

Sanjay Bhargava

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

Having stayed at the Heritage Park Hotel twice now, I have been very happy with the room, the service and the amenities. It is a great location being right next to the ocean, and central to plenty of close-by restaurants and activities. I will definitely be staying here again in future business trips to Honiara.

Stayed: July 2017, travelled on business
Review collected in partnership with this hotel
Thank Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageParkHoniara, General Manager at Heritage Park Hotel Honiara, responded to this reviewResponded 19 July 2017

Dear Wayne B,

Thank you for your wonderful comments of your recent stays here with us. We are pleased to hear that you have enjoyed all your stays with us. We will continue to provide the best service and we look forward to welcoming you back to the hotel in the very near future. Should you want to arrange your reservations, please feel free to email our Rooms Division Manager directly on rdm@heritageparkhotel.com.sb who will be able to assist you.

Kind regards,
Sanjay Bhargava
General Manager

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Reviewed 15 July 2017 via mobile

Spent nearly two weeks here and to say it is out of place in Honiara is an understatement. Honiara has a certain charm, but there is no denying the dust and poor infrastructure in the town. However, once you turn down the drive to Heritage Park, you are in another world. Beautifully clean, friendly staff and plenty of amenities. I was very impressed! It is however very expensive. To be honest, it is probably worth paying if you are looking for a bit of luxury in Honiara. Restaurant served great food also!

Stayed: June 2017, travelled on business
Thank chchgecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageParkHoniara, General Manager at Heritage Park Hotel Honiara, responded to this reviewResponded 17 July 2017

Dear chchgecko,

Thank you for your wonderful review of your stay here at the Heritage Park Hotel. We are thrilled to hear that you found the hotel to be a lovely escape. We look forward to the next time you will visit us.

Kind regards,
Sanjay Bhargava
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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