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“A little tired and dated...” 3 of 5 bubbles
Review of Le Meridien Noumea

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Le Meridien Noumea
Ranked #4 of 20 Hotels in Noumea
Certificate of Excellence
Melbourne
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A little tired and dated...”
3 of 5 bubbles Reviewed 28 March 2012

We were looking forward to our stay at Le Meridian, Noumea. The website promises a high-quality, resort-type atmosphere. But we were disappointed.
The gardens and pool were beautiful and our room was spacious, if a little dated.
We paid 22,900 Pacific Francs each night and this included a buffet breakfast. While the assortment of dishes at breakfast was excellent, the service was quite poor. Dirty dishes were left to pile up -and despite the fact the restaurant was nearly empty, staff made no effort to clean.
The location of the hotel is unfortunate -about 15 minutes drive into Noumea central and at least 15 minutes walk to nearest shops. But there was no regular mini bus to take guests into town -guests are require to walk ten minutes to the closest public bus stop. Or book a taxi and wait.
Other services were also disappointing. The health club had a very limited selection of equipment. The shop in the foyer was open about two hours each morning and two hours each night.
There were three restaurants -but again, limited hours. And when there was rain the outdoor cafe (which was under cover) did not open. Guests had little to do in poor weather.
All in all, Le Meridian needs a desperate face-lift -and some attention to the details mentioned. We checked out early.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank elizabethkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienNoumea, Responsable Marketing et Communication at Le Meridien Noumea, responded to this review, 3 April 2012
We respect greatly your time in communicating your thoughts as it reflects the level of care and concern you have for our services. It is only through your feedback both good and bad that we can ensure that the standards of Le Meridien Noumea are improved and maintained.
None of the situations you describe should have occurred, regardless of how busy the hotel was. The experiences you detail at our breakfast buffet are really a great shame and we can certainly understand how you may feel disappointed. We can assure you that all of your comments have been thoroughly dealt with at an operational level and we would like to offer our most sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (149)
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English first
Kharkiv, Ukraine
1 review
3 of 5 bubbles Reviewed 17 February 2012

Hi everybody!!!
knows how much can cost a taxi from the airport to the hotel (Le Meridien Noumea) in the evening? We are arriving around 22:00.
Thanks a lot :))))

Stayed February 2012, travelled as a couple
Helpful?
Thank OlesyaAlshanova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienNoumea, Marketing and communication manager at Le Meridien Noumea, responded to this review, 20 February 2012
Dear guest,

To come from the airport to the hotel with a taxi, it costs about 15.000 XPF. With a private car transfer, it costs 11.000 XPF. With a shuttle it costs 3.000 XPF per person, per trip.
Please advise if you require a booking. You can contact the hotel directly to do so.
Looking forward to welcoming you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

It is a little dated, but still very nice.The bathroom/room can be a bit smelly, sort of a musky smell, that seems to be worse after housekeeping has been. The garden is beautiful and a walkway along a pond leads to the swimmingpool and private sandy beach. The staff are very friendly, extremely helpful and knowledgeable. The breakfast buffet is unbelievable and features anything you could wish for!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Evelyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 9 January 2012

Having read some previous reviews I was a bit hesitant to book a stay at le meridian noumea. As it turned out, myself and my partner had a great time. The staff were very friendly, happily putting up with my terrible attempts at French. The breakfast and lunch were very good. Some of the best food I've had in a resort. While the resort isn't brand new, it's kept in great condition and would defiantly be the best place to stay in noumea. When traveling to new caledonia you need to keep in mind that it isn't a budget destination like Bali or Thailand. What you get for your money is very friendly and helpful people all over noumea and the chance to discover a unique combination of French and local cuisine. We didn't have the chance to visit the aisle of pines - make sure you book any island trips well in advance as they can be booked out during high seasons. I intend to return to noumea, the aisle of pines and possible the loyalty islands ASAP.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 7 January 2012

Stayed here for a few nights during the Christmas break and there were some great things and some low points also.

Firstly, upon enty, the hotel is quite nice with a spacious lobby that is nice and cool after coming in from the heat. The hotel opens up to lovely grounds which have gardens and fish ponds and end at a large welcoming pool. There is also a bar and it opens on to a private beach and is a nice spot to sit by and have a drink after a day out or to just enjoy the sun.

Initially, the room was nice and a great step up from the Ramada (see my review). They have the little niceties like robes and slippers that you should expect from a 5 star hotel, however they had us put in a room with a king bed when we requested a room with 2 beds. After about an hour or so, we got a call and were downgraded to a room 2 floors lower which didn't have robes (which might have been due to the unexpected room change) or a DVD player which would have come in handy as there aren't many english channels and there is not much to do when it's raining outside. This was quite a let down for a room which cost more than $400 AUD per night!! Also as we had checked in and gone out to the islands etc and to the pool before we got our room keys in the evening, we sat in wet clothes waiting to be told what was going to happen with our room as we did not want to unpack if we had to shift.

On our first night, we had dinner at the al a carte restaurant which was lovely. The food was beautiful but came with a price tag, however no more than you would pay in a nice restaurant in Sydney. Service at the restaurant was great, and they tried to accommodate my vegetarian friend app much as possible.

A huge downside of travelling with a vegetarian is that you don't have many options when travelling to a place with a different food culture. As a result, we tried the room service on many occasions, and while my friend didn't have much choice, I felt that the variety and quality was pretty good (the chocolate cake is to die for). On an evening where they were very busy, the food came later than the quoted time, and the hotel was kind enough to provide the meal free.

The continental breakfast is provided free with the room and is more than sufficient, and this can be upgraded for a very reasonable price.

On our last day, we were looking forward to visiting the spa however it was closed due to the public holiday (new years day) which I wouldnt have expected from a 5 star hotel which was completely booked out. It was raining on that day also so without the DVD player or in room movie options (you cannot purchase any as you would in other parts of the world), became a very tedious day as there is really not much to do at all.

Though it had its share of flaws, I don't know that yo would find much better anywhere else in Noumea and the service was the best we had encountered during our whole trip.

  • Stayed December 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LilyfromSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Meridien Noumea

Property: Le Meridien Noumea
Address: Pointe Magnin, Noumea, Grand Terre 98846, New Caledonia
Region: New Caledonia > Grand Terre > Noumea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Noumea
#3 Luxury Hotel in Noumea
#4 Romantic Hotel in Noumea
#4 Business Hotel in Noumea
Price range (per night): $220 - $377
Hotel Class:5 star — Le Meridien Noumea 5*
Number of rooms: 209
Official Description (provided by the hotel):
Welcome to New Caledonia, a perfect blend of picturesque landscapes, French sophistication and Melanesian culture, where food, art and music accentuate your experience. Le Meridien Noumea captures the cosmopolitan, energetic spirit of New Caledonia’s capital with an unmatched lagoon front location, just ten minutes from the buzz of the city centre. Le Méridien Nouméa is excited to share with you that it will undergo a complete refurbishment and rejuvenation programme starting from 20 January 2014. Unfortunately, noise disturbance may occur during working hours (Monday to Friday from 8:00 am to 12:00am and 1:00 pm to 5:00pm) however, evenings and week-ends will not be affected.Additionally, Le Faré beachfront restaurant will be closed from 01st June to 30 September 2014 and the swimming pool from 15 July to 15 September 2014. ... more   less 
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Also Known As:
Le Meridien Noumea Hotel Noumea
Noumea Le Meridien

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