Marcelo from Ride On was unbelievable. We went in person to book with them and he took us through every detail of the ride and equipment, and the trip itself. But upon checking, they were actually full for the day we wanted. Instead of palming us off, he spent a further 15-20 minutes recommending another company who he knew would keep us safe, sizing us up for all the equipment, organising our details so he could pass it all on to the other company. When we were finished this, he walked us to the nearest atm because we didn’t know where it was, then hailed a reliable taxi for us to get back to our accomodation. He even dropped off Ride On t-shirts to our hostel the next day because we said we liked them ! In South America where people are always on the look out for scams and dodge, it was refreshing to have such honesty and kindness shown by a professional bloke. Never got to ride with them on the death road...but if you are looking for a company you can trust it’s Ride On. 11/10
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