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All reviews blue marlin pool bar rooms are spacious and clean dubai facilities
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Reviewed 22 August 2015

I like this place. Its in a great location - outside of Dubai. Very quiet and it has a romantic charm.

The checkin process was a bit confusing -- still have no idea why. It took me about 1/2 hour to check in - the lady at the front desk kept apologizing - but was not told of why the delay - the place is relaxing - just don't expect the luxurious bedding and accommodations - furniture and beds are a bit out dated - the signage to the rooms is confusing.

The grounds are well kept and the lighting at night is very charming. If you want to escape the city for a weekend - this would be a good place for you and your family. I would not go solo - not much for single life.

  • Stayed: April 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Michael I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shady H, Rooms Division Manager at Golden Tulip Al Jazira, responded to this reviewResponded 4 September 2015

Dear Guest,

Thank you for taking the time to write a review of our hotel. We are delighted to know that you enjoyed your stay with us and enjoyed the charm of our location.

We appreciate your feedback about the general impression of our resorts, at the same time, we would like to apologize for the inconvenience caused with regards to the check in as well as for the furniture since its the spirit of our Hotel, which is local flavor with international standards. Your feedback has been communicated to the relevant teams which will be worked on a priority basis to ensure it does not reoccur in the future.

Please let us know if we can be of any assistance when you plan your next trip to Dubai, by sending us a direct email
We appreciate your review and look forward to welcoming you back to Golden Tulip Al Jazira Hotel.

Kind Regards,
Shady Hachem
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2015

I went with my friends on 1st January 2015 just after our boozed new year night just for relaxation and it was totally silent place as everybody was checked out after last night new year eve.

The Resort is too huge, you must be needing a car to roam around or otherwise its a long walk to Courts, to beach, to Dance Club and to Massage area as its kind of hilly area. Best things in the hotel was its Warm Swimming Pool and Open Air Jacuzzi which helped us as temperature was quite low that day.

For Party, inside resort there is one of the Famous clubs of UAE "Blue Marlin Ibiza", which was closed that night. Then there is a Arabic Dance Club at the back of the Resort and it opened after 11:30 pm and its hell expensive i think.

There is a massage parlor "happy valley massage" inside resort adjacent to lake, very cool and charming place to go there for relaxation with HE. You can enjoy Indoor games, Squash, Table Tennis and Long Tennis.

For Dinner and Lunch and Breakfast they have around 2-3 restaurants inside resort and they all are too good. we tried them all. there own kitchen recipes are also yummy.

One bad thing is: this resort is in middle of no where between dubai and abudhabi so if you need anything from outside you have to drive 30 minutes to the nearest petrol station for that.

Room Tip: Take a room with gallery and pool view.
  • Stayed: January 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank MinhajMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shady H, Rooms Division Manager at Golden Tulip Al Jazira, responded to this reviewResponded 13 August 2015

Dear Guest,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Golden Tulip Al jazira Hotel.

I am grateful for your kind acknowledgement of the high standard of service provided by our Colleagues. Rest assured, we will make every effort to continually ensure that your expectations are exceeded each time you visit the resort.

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to our Resorts in the near future.

Yours sincerely,
Shady Antoine Hachem
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2015

We arrived at the hotel in the on a hot afternoon with temperatures northwards of 40 Deg Celcius with high levels of humidity.

- We were expecting valet parking, and some help with taking our luggage to our rooms. However the staff, though polite appeared untrained / inexperienced. We were told there is usually someone to park vehicles but perhaps he may be away.

-The concierge offered to help take our luggage to the lobby as there was no one else at the lobby which was nice of him.

- The receptionist was briefed us but was not very helpful when we queried about the restaurants. They had no idea if the restuarants accepted credit cards or not (which we later found that they did) and advised it is best to settle in cash.

The pluses
- A good pool where the kids enjoyed thoroughly. There were life guards on duty
- Sleep quality was very good.
- The room had a balcony looking out to the pool with a table and chairs.
- One can access the beautiful Ghantoot Marina and have a nice stroll (from Nov to March time of the year). They also offer boat rides and Jet Skii facilities.
- A decent restaurant though not much variety is on offer.
- Economical room rates.

Overall I feel this property is ideal for a change from the routine city life provided you visit at the right time of the year ( having pleasant weather) with family. It is not a very grand or trendy property but has sufficient green cover and waterfront.

Room Tip: Rooms facing the pool offer a vibrant feel. Opt for the rooms on the upper level as they offer a clearer view
  • Stayed: July 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Hafees M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shady H, Rooms Division Manager at Golden Tulip Al Jazira, responded to this reviewResponded 26 July 2015

Dear Guest,

Thank you for writing your review on Trip Advisor following your recent holiday at Golden Tulip Al Jazira Hotel.

It was a pleasure to have you as our guests in our Resorts and we do appreciate that you were pleased with your overall experience as well as the facilities of the resorts and the quality of room and location.

We have noted your comments with regards your arrival experience, and we would like to assure you that your thoughts have been shared with the relevant teams as guest feedback is of extreme importance to us.

Thank you for your time and we hope that your experience on this particular occasion will not deter you from visiting us again.

Kind regards,

Shady Hachem
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2015

Stayed at this hotel with my friends to work on an important academic report that required focus, we chose the place because it was outside the town and usually not crowded. Initial interaction during reservation was very bad, our reservation was cancelled by hotel without talking to us and they booked us at a nearby cheaper hotel at nearly the same price. The manager behaved rudely with my friend when he tried to figure out and used the words like "throw you out of the hotel" etc. Anyways, we did get rooms at the hotel finally. The facility has decent amenities, reception & room-service staff was very helpful and friendly, breakfast had limited options available, room service is fast (<15 minutes), Brasserie restaurant offers Buffet on Friday night, meeting room was equipped with projector, LCD screen and we were served adequately with snacks, refreshments. Internet access was a problem on first day, and slow for rest of our stay. Try to stay away from this place on weekends, its gets noisy due to party at the club. Ground floor rooms open to pool side, but don't have carpets so if you're allergic to floor, request for rooms on upper floors.

Stayed: June 2015, travelled with friends
Thank Tanweer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shady H, Rooms Division Manager at Golden Tulip Al Jazira, responded to this reviewResponded 23 June 2015

Dear Guest,

Thank you for sharing your feedback on Trip Advisor.

Your feedback is extremely valuable to us and see it as an opportunity to learn and improved our services and accommodations. It is nice to note that you were pleased with our facilities and had a successful meeting.

Further, we regret that we were unable to grant your booking and to book you out in a nearby hotel as we had a clear instructions and order from Ministry of Presidency Affair of UAE due to the official visit of King of Bahrain.
Although, we did the maximum to keep your booking in our hotel, I hope you that you will consider Golden Tulip Hotels and resort on your next visit so that we can better deliver upon the guest experience you deserve.

Best regards,
Shady Antoine Hachem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2015

Loved the hotel rooms, prices are good for the food and quality. Superb pool and pool bar. Must go! The pool facing rooms are great with Blue Marlin which is my favorite. Good crowd and hospitable staff

Room Tip: Pool facing deluxe
  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Anusha35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shady H, Rooms Division Manager at Golden Tulip Al Jazira, responded to this reviewResponded 26 May 2015

Dear Anusha,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Golden Tulip Al jazira Hotel.

I am extremely pleased to know that you had an excellent and enjoyable stay with us. I would also like to thank you for your very kind words in relation to the resort and its facilities.

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to our Resorts in the near future.

Yours sincerely,

Shady Antoine Hachem
Rooms Division Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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