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Reviewed 7 April 2018 via mobile

Stayed for one night as a weekend getaway. This hotel never fails to impress. It remains one of my favourite hotels in this city. The service is impeccable, food and beverage quality is excellent and room amenities were second to none. Upon checking in, the rooms weren’t as expected as the previous guests clearly smoked. Mr Niar was professional and rectified this situation immediately by giving us fantastic rooms. Thanks again for another fantastic stay. The best hotel in AD! See you again soon .

Stayed: April 2018, travelled with family
Thank aalhilou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 1 May 2018

Dear Aalhilou,

Thank you for your wonderful review. We here at Jumeirah at Etihad Towers strive on the pursuit of excellence in all aspects of our work and are delighted to find out that your experience with us has been to your expected standards. We have shared your words of praise to our teams who were overjoyed to hear your response to their efforts. We look forward to welcoming you back to our Hotel and hope that you will consider us upon your next visit to Abu Dhabi.

Best regards, Stefan Fuchs, General Manager.

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Reviewed 7 April 2018 via mobile

My husband and I had a thoroughly enjoyable stay at this wonderful hotel in March for a week. We stayed on a half board basis; breakfast and evening meals were taken in Rosewater restaurant. We would recommend the half board basis if you can get it as it represents excellent value for money and the food options are plentiful with live cooking stations and both breakfast and dinner, and all dishes were of exceptional quality.

This hotel has everything that you would expect from a five star property, and more. We stayed in a king deluxe room on 49th floor with breathtaking views. The room itself was large and very well appointed with nespresso machine, mini bar, bath and separate shower. Little touches like the toiletries that are arranged like the towers set it apart. The bed was sumptuous and comfortable, making for a very enjoyable stay. Everything in the rooms from the lights to the tv and curtains are operable from a remote control - this is a feature we found to be easy, intuitive and there really is nothing like waking up and opening the curtains to reveal the beautiful view without even having to get out of bed!

Throughout our stay the room was cleaned to a very high standard, as indeed were all areas of the hotel. The pool and private beach area is well maintained and we never had any trouble finding a lounger - the staff here very quickly learned where we liked to spend our time and preempted where we may like to be on our arrival. The loungers are very comfortable and high quality and make for a very relaxing morning or afternoon. Generally it is quiet by the pool - the exception being on Friday when those who come to brunch can also use the facilities, but even then we had no issues finding a spot.

The staff here are exceptional - and what you would expect from a five star property - they are professional, courteous and efficient at all times. The food and drink we enjoyed - but as it’s the UAE, don’t expect it to be cheap. The hotel does happy hour from 5-8pm where selected drinks are half price - this is good value. For a snack at lunchtime we popped to the Waitrose in the avenue mall - convenient for lunch and drinks at other times.

This hotel is in a perfect location for exploring Abu Dhabi - you can walk the corniche, and also to the marina mall- and the Emirates palace is just across the road. We would not hesitate to stay here again.

Stayed: March 2018, travelled as a couple
1  Thank colinsgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 1 May 2018

Dear Colinsgal,

We’re glad to hear that you enjoyed your stay here with us and very much appreciate that you’ve taken time out of your schedule to post this wonderful review. We hope that upon your next visit to Abu Dhabi, we here at Jumeirah at Etihad Towers will be your choice of Hotel and hope that we can further exceed your expectations.

Best regards, Stefan Fuchs, General Manager.

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Reviewed 7 April 2018

We stayed 3 nights at this hotel prior to leaving on a cruise and will definitely return to this hotel if we come back to Abu Dhabi. Hotel is great and as a beach a few feet or meters from the pool, no need to cross any road

  • Stayed: March 2018, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank Jean-Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 30 April 2018

Dear Jean-Paul R,

Thank you for sharing your feedback, we are glad to know that you enjoyed your stay with us , and liked the beach and pool area. We look forward to welcome you back to Jumeirah at Etihad Towers in the future.

Best regards, Stefan Fuchs. General Manager.

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Reviewed 6 April 2018

We stayed in the Residence with my husband and 20-year old daughter, had a 2-bedroom apartment with a sea view. It was really comfortable with two rooms and two bathrooms. Got a great deal of 5 nights for the price of 4. Great choice of good restaurants, the beach is small, private and quiet, and the beach staff always ready to bring you refreshments. A great experience!

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 30 April 2018

Dear Sandra S,

We are glad to know that you and your family enjoyed your stay , specially liked the apartment .Looking forward to welcome you back again you and your family in the future.

Best regards, Stefan Fuchs. General Manager.

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Reviewed 6 April 2018

I love the architecture of this hotel, the design is great, the lobby interior is full of colourful lights which is strange, but the reception was good, easy check in and check out, the spa is also good, all restaurants food are excellent. the room is okay, good bed with great views, but the aircon was very hard to figure out, i had to call them multiple times to turn down the aircon. the viewing deck is wonderful. the best thing is that the reception could give me cash to pay taxi as I didn't have cash while i came from Dubai

Room Tip: all rooms are good
  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
Thank yu f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 30 April 2018

Dear Yu f,

We are glad that you enjoyed your stay with us. Thank you for taking the time to post your feedback. Looking forward to welcome you back.

Best regards, Stefan Fuchs. General Manager.

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