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All reviews marina mall horizon restaurant no alcohol dry hotel etihad towers private beach arabic restaurant pool area family vacation jet ski room service sea view premium room excellent hotel nice pool breakfast and dinner five star hotel
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Reviewed 20 May 2018

Již po 10jsem byla na tomto hotelu a velmi spokojená. Jediný problém je velmi vytížená pláž. . I was here 10 Times And always satisfied. Only one problem is overbooked beach And swimming pool... But this is problem at this time in all hotels in UAE.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank malosvat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 21 May 2018

Dear TripAdvisor Member,

Thank you for taking the time to share your valuable comments regarding your stay at Khalidiya Palace Rayhaan by Rotana.

We are delighted to know that we were able to exceed your expectations and provide you a wonderful holiday with us.

With regard to your comment about the busy Beach Club operation, we would like to ask for your understanding in this regard as we are running high occupancy during this period.

We appreciate your feedback and look forward to welcoming you back to the hotel on your next visit to Abu Dhabi.

Yours sincerely,


Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018

Nice property to enjoy Short Stay
Sauna Steam Merged with Other Building Membership Too congested on weekend
Breakfast Menu to be Changed Per Day Similar and Repeated Menu
Nice Beach Small And short And good Pool
Activities to be introduced on weekends for children's t enjoy the stay

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Mustafa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 22 May 2018

Dear TripAdvisor Member,

Thank you for taking the time to post your review on TripAdvisor.

We are glad that your overall stay with us was satisfactory in general.

As for the busy Beach Club operation, kindly be advised that the weekend is one the busiest days of our operation with number of guests and local families staying in the hotel. Moreover, please be advised that the free access to The Beach Club facility is only provided to our in-house guests and Beach Club members.

Regarding your breakfast experience, allow us to highlight that we do provide different daily menus in the restaurant and our selection is based on comprehensive market research amongst other 5-star hotels in the city. Therefore, we would appreciate if you can elaborate further on your feedback in order for us to address it to our chef.

Your suggestion of having activities in the kids club has been noted. However, we would like to kindly inform you that we do offer various exciting activities at the Flippers Kids Club for the youngsters to enjoy.

Once again, thank you for your support and we look forward to welcoming your family back to the hotel soon.

Yours sincerely,


Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018 via mobile

Visited in the month of May with my wife and it has been by far our most relaxing holiday. The hotel is fully equipped with an amazing location, the service is impeccable. I will surely come back here.
Thank you

Stayed: May 2018, travelled as a couple
Thank DJM274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 20 May 2018

Dear TripAdvisor Member,

Thank you for your heartwarming review of Khalidiya Palace Rayhaan by Rotana.

We feel honored that you chose us to stay with us during your visit in Abu Dhabi and we are delighted to know that we were able to provide you a wonderful experience. Thank you for highlighting our amazing location and impeccable service. Your compliments will surely serve as an encouragement for all of us to keep exceeding our guests’ expectations at all times.

Thank you once again for your patronage and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana for another relaxing stay with us.

Yours sincerely,


Eleni Tsolakou
General Manager

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Reviewed 18 May 2018 via mobile

My husband and I spent six glorious days at this hotel. Their standards of cleanliness were second to none.
Our seaview, balcony room was beautiful, everything was well maintained and so clean, beautiful towels, bedding and bathrobes.
Reception was a delight to speak to particularly the young lady with the blonde hair, so kind, helpful and thoughtful.
The pool was spotless, sunbeds so comfortable and the pool boy's, polite, friendly and professional.
Breakfast was excellent, food for every taste and dietary requirement as was dinner and once again the standard of service was wonderful, big thank you to the lovely lady restaurant manager who allocated our seating on arrival.
As you can tell we are both very impressed with this hotel and as regular travellers who holiday at least once a month, we can be hard to please as we have high standards.
Khalidiya Palace and her team certainly lived up to and exceeded our expectations in all areas.
Thank you

Stayed: May 2018, travelled as a couple
Thank Gaynorkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 20 May 2018

Dear TripAdvisor member,

Thank you very much for your encouraging comments regarding your experience at Khalidiya Palace Rayhaan by Rotana.

It is with great pleasure to know that you and your husband enjoyed your stay with us and you were very satisfied with our room, cleanliness, colleagues’ hospitality and customer service, recreation facilities, and food.

We at Khalidiya Palace Rayhaan by Rotana are doing our utmost in providing the highest level of service and facilities to our valued guest. Therefore, we are glad we exceeded your expectations.

Thank you once again for your feedback and we look forward to welcoming you back during your next visit.

Yours sincerely,


Eleni Tsolakou
General Manager

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Reviewed 16 May 2018

Very nice Hotel with a friendly atmosphere. I was in Abu Dhabi on Business but felt in the Hotel as being on Vacation. Very nice and friendly employees which were helpful at any time. Nice Pool and Beach. Mrs. Glen at the receiption was very Kind and explained the facilities of the Hotel very good. She used even a few words of my mother language which is not english

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank mneuhoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 20 May 2018

Dear TripAdvisor member,

Thank you for your recent stay at Khalidiya Palace Rayhaan by Rotana and taking the time to write to us your feedback.

It warms our heart to know that you had a wonderful stay with us and we were able to exceed your expectations. Thank you for your positive comments and these have been passed on to the team.

Once again, thank you for staying with us and we hope to welcome you again as valued guests should you visit Abu Dhabi in the future.

Yours sincerely,


Eleni Tsolakou
General Manager

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