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Reviewed 11 December 2013

Really horrible staff with very little knowledge on how customer service is provided. They stopped my guests from visiting me in my room. Was really embarrassing to ask my guests to return back and send them away just because the hotel did not allow them. Really dirty washroom with very bad maintenance service. Do not suggest anyone to use this hotel.

  • Stayed: December 2013, travelled on business
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1  Thank Nihadk990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

Very nice clean comfortable rooms; daily housekeeping; courteous friendly staff; well kept facility; all is just wonderful.
Highly recommended for your individual stay or stay with family ...
A wonderful pleasant stay - many restaurants in the vicinity; all kinds of cuisines; nice restaurant of the hotel itself; Abu Dhabi Mall also very close by; in the heart of the city ...

Room Tip: Depends on your choiice - I took a higher floor.
  • Stayed: January 2013, travelled with family
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Thank JaspalJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013

very convenient location. good service and nice breakfast. found bed-bugs in one of the rooms and small cockroaches are in plenty. shops, restaurants, malls and city centre are all within 2 KM distance.

  • Stayed: October 2012, travelled on business
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Thank TripTuhin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

Stayed here twice for 2 days in Jan 13 and Nov 12. Wil explain my rating with pros and cons

Pros:
1) stayed in 1bhk. Living room is quiet spacious and so is bedroom.
2) flat is well furnished and has all basic amenities. Has microwave, basic utensils, fridge, gas stove, tea & coffee maker
3) bath room has all kinds of shampoos, soap. Has a dental and shaving kit as well
4) they had kept welcome fruit basket
5) cooling system was good as well and so was the hot water facility
6) staff was very polite and helpful.

Cons :
1) Pathetic breakfast. I usually do not have any hassels but except cereals and fruits juices, there was hardly anything
2) internet costs 30dhs/day. Though later they gave me complimentary

  • Stayed: January 2013
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Thank NitinKadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2011

My Company has a corporate deal with the Fortune. Sadly, however, all of us tend to refer to this property as the 'Misfortune'. The staff are very friendly and eager to help, however, the hotel appears to be very old, dilapidated, and generally poor. Any sort of room service will take at least 3 phone calls and figuring out their internet system requires a day's worth of patience. It's a basic corporate apartment, with basic breakfast and facilities included. I would avoid this hotel, just as the people in my company try to!

  • Stayed: May 2011, travelled on business
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1  Thank TheG22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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