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All reviews vip lounge dry hotel enjoyed my stay the hotel staff second home home away from home room service is front office recommend this hotel valet parking excellent stay nice room stay in abu dhabi special thanks very nice hotel business trip house keeping
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Reviewed 7 July 2017 via mobile

I have lived in this hotel for around 3 months (april 2017 to july 2017) and during my visit, i have found this hotel staff very polite, friendly, and cooperative. Lui (gym trainer), Nanny (malee spa lady), lean (club lounge lady) , and the room service staff (sri lankan guy) and breakfast staff (dont remember their names), irfan bhai , zeeshan bhai (at reception) ..you all were love.. The only thing that i would recommend is to please improve vegetarian food variety .. Rest everything was perfect.. I fell in love with place. Still missing this place and cant get over with. Thank you :) stay blessed... Hope to see you all soon :)

Stayed: April 2017, travelled on business
2  Thank Saroj02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csah, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 10 July 2017

Dear Saroj02,

Thank you for sharing the feedback about your recent stay with us and your review was an absolute pleasure to read. I was delighted to hear you had an enjoyable stay with us and your kind words of appreciation have been shared with my entire team. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences.

It has been our joy and privilege to serve you and I look forward to welcoming you again to City Seasons Al Hamra , Abu Dhabi..

Best Regards,
Mohamed Sodki
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2017 via mobile

Zayid..imelda..kristine..imelda..berlyn and catherine are good receptionist and always good in assistance

Room ok

Location are good

Near to any needed for travellers like me

Bfast need more variation

Bath room ok

Need more fruits complementary for frequent guess like me...hahaha

Stayed: July 2017, travelled on business
2  Thank yfranco123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csah, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 10 July 2017

Dear yfranco123,

Thanks for taking the time to review our hotel. We’re thrilled that you enjoyed your time at City Seasons Al Hamra, Abu Dhabi. When you’re happy, we’re happy – and we’ll be sure to pass along compliments to our associates. We’ll be here when you’re ready to come back. Visit anytime.

With Kind Regards,
Mohamed Sodki
Deputy General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile

wonderful night and service by city season staff especially by Mr. zaid which helped us alot and did a wonderful and excellent customer service .. the room was great and luxary and super clean .. enjoyed my stay there and wish to visit there alot .. thanks city season and thanks mr zaid for the beautiful stay i had . would recommend others to go city season and have the good experience ..

Stayed: June 2017, travelled as a couple
2  Thank yuristory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csah, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 18 June 2017

Dear yuristory,

Thanks for taking the time to review our hotel. We’re thrilled that you enjoyed your time at City Seasons Al Hamra, Abu Dhabi. When you’re happy, we’re happy – and we’ll be sure to pass along compliments to our associates. We’ll be here when you’re ready to come back. Visit anytime.

With Kind Regards,
Mohamed Sodki
Deputy General Manager.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2017

Stayed in this hotel for about four months.Room was always clean including the bathroom , during this period l could not complain about anything. Hotel resturant food was tops and very tasteful. Staff always very helpful and would return

  • Stayed: July 2016, travelled on business
    • Value
    • Rooms
    • Service
1  Thank adolfv2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csah, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 16 June 2017

Dear Adolf V,

Thank you for sharing the feedback about your stay with us and your review was an absolute pleasure to read. I was delighted to hear you had an enjoyable stay with us and your kind words of appreciation have been shared with my entire team. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences.

It has been our joy and privilege to serve you and I look forward to welcoming you again to City Seasons Al Hamra , Abu Dhabi..

Best Regards,
Mohamed Sodki
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2017 via mobile

Our abu dhabi team recomended this hotel to one of our vip guest comming from Asia all was ok till the time that we came and vissit him for a business meeting ... the concierge team ask us for i.d wich is ok by the way we are 8 people in total and i understand the policy when it comes to security and room policy in short i am a hotelier ... its just that they wont allow us to have a business meeting in the room ... i know theres a policy but the fact that they dont have a place private enough to conduct a meeting in time of Ramadan again we understand the policy that they are throwing at our faces and the most disappointing of all is they dont even try to help us at all... you know the feeling of being discarded like your nobody... so sad... i say this because i have work in one of the most successful hotel company and it only shows why this type of hotels struggle in the current market...

Stayed: June 2017, travelled on business
2  Thank Gatmaitan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csah, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 11 June 2017

Dear Gatmaitan C,


Thank you for taking the time and the efforts to write your comments about our property. Your feedback is very much appreciated and valued and I can assure you that will be taken as consideration, in order for us to improve our customer satisfaction.

I would also like to take this opportunity to apologize for all the challenges and dissatisfaction you have faced during your visit at City Seasons Al Hamra Hotel.

Our guests are our number one and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around.

Again, thank you very much for all the feedback and looking forward welcoming you back in the near future.

Best Regards,
Mohamed Sodki,
Deputy General Manager

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