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“BEST OF THE BEST”

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Beit Zafran Hotel de Charme
Ranked #16 of 61 Hotels in Damascus
Manhattan Beach, California
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“BEST OF THE BEST”
Reviewed 2 February 2012

I was in Damascus on September 2011, My assistant booked me at Beit Zafran Hotel. and it absolutely exceeded my expectations. Most of the time you feel like you're the only one there,. The staff are amazing. Mr. Nour Moftah the hotel manager who met several time achieves the right balance between helpful, inquisitive and discreet.
Beit Zafran may not be cheap but compared to other similar old town hotels, there is no comparison the management has thought of everything, so you can just relax and indulge yourself. Beit Zafran really took my breath away. i recommend it to anyone who will listen and i can't wait to go back.

  • Stayed September 2011, travelled solo
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Helpful?
10 Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

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English first
Sydney, Australia
Level 6 Contributor
256 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
Reviewed 4 November 2011

We had no real idea what to expect of this little hotel but it well and truly exceeded our hopes. The location is great in the old historical centre of Damascus and it is in easy walking distance of just about anywhere you might want to go. Service from thenfront desk was really good,helping to organize tours to the countryside despite the political turmoil etc. Our only real gripe was that it took forever to serve breakfast even when we explained that we had a car waiting for us and just wanted a really quick simple meal before we left. In fact nothing we said made any difference. In terms of rooms, we had a large downstairs room which was great but a bit noisy at times. We would probably ask for an upstairs one next time.

  • Stayed May 2011, travelled as a couple
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Helpful?
3 Thank BeachSwaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 June 2011

We stayed here for three nights in April 2011, and were hoping we wouldn't be disappointed, as it was one of the most expensive hotels we'd ever chosen to stay in. In short, we weren't! We were travelling with a 21 month old, and the hotel provided a room on the ground floor (easy access with buggy), a large cot complete with soft toys, and the staff were generally very helpful and also incredibly relaxed about us having a young child in their beautiful hotel. We found the inner courtyard extremely restful, and our toddler loved looking at the fountain and sitting on the big chairs. It was an oasis of calm in the middle of the busyness of Old Damascus. The more we explored the local shops and craft works, the more we appreciated that the hotel had been done up to an extremely high standard, with its beautiful tables and doors, all in old Syrian style. Being able to walk out of the hotel in to the heart of Old Damascus was a definite plus, but the way that our room looked in to the courtyard rather than out to the street meant that our room was wonderfully quiet at night. Staff were helpful in arranging trips (airport pick-up worked brilliantly, and a car seat was included), though the guide that we had for our trip out to Ma'aloula and surrounding villages did send us the wrong way at one point. That wasn't really the fault of the hotel, though. In short, we'd recommend this hotel without hesitation.

  • Stayed April 2011, travelled with family
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Helpful?
3 Thank kathrynandjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kogl
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2011

At the end of April we decided to go on the trip through Syria and Lebanon we had been so much and so long looking for. Of course we were worried but as my wife said on the plane home "I'm so glad we did it!" A considerable part of the pleasant memories we have taken with us from this fascinating country and her people is connected with the Beit Zafran. It is a jewel of a hotel, hidden away at the end of a cul de sac with just a nondescript door and a little sign saying that there was a hotel. But once you go through that door you step into a haven of tranquility and beauty. We first arrived there at about 0415 am. Our rooms - at the beginning and at the end of our trip - were on the ground floor and were grand, their size, furniture cleanliness - you name it! And then there were the staff, ever so kind, helpful and accomodating. If ever I come back to Damascus I know where I'll turn to. You are woken by the church bells and having your breakfast on the roof top you marvel at the beauty of this oldest of cities.

Room Tip: Get a room on the ground floor.
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  • Stayed April 2011, travelled as a couple
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Helpful?
2 Thank ottokogl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, Canada
Level 6 Contributor
87 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 16 May 2011

We started our holiday at the Beit Zafran and it was our base while on our private tour we had booked with Nawafir Tours who get all the credit for making our reservations.
Atmosphere wow ,service , decor , roof top breakfast attention to detail the Beit Zafran has it all a credit to Syrian hospitality.
Location in old Damascus perfect, we always looked forward to returning to Beit Zafran an oasis of tranquility a very memorable location.

  • Stayed April 2011, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Beit Zafran Hotel de Charme

Property: Beit Zafran Hotel de Charme
Address: 33 Boolad St, Bab Touma, Damascus 31109, Syria
Region: Syria > Damascus
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #16 of 61 Hotels in Damascus
Hotel Class:5 star — Beit Zafran Hotel de Charme 5*
Number of rooms: 12
Official Description (provided by the hotel):
Beit Zafran is a wonderfully restored 19th-century home transformed into a luxury Hotel de Charme. A quiet hideaway tucked in the historic neighborhoods of the Old City, our hotel is within walking distance of most major tourist attractions in Damascus. Our personalized service and first-class Damascene accommodations are unparalleled. Stepping into the home, the antiquity, charm and sophistication are unmistakable. Beit Zafran is sure to provide its guests with a unique and memorable experience. ... more   less 

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