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Reviewed 3 April 2018

Having visited this hotel on many occasions I knew what it had to offer. Previous visits had been punctuated with noisy episodes which have been a real nuisance. This visit the hotel was reasonably quiet. The staff were great and the food reasonable. My main gripe would relate to the gym. As part of the facilities on offer the hotel advertises a gym. The gym was only ever average but it has deteriorated and now appears unkempt, dirty and tired. This needs addressing before it becomes a safety concern.

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank arh2900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 18 April 2018

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience. We greatly appreciate your comment about our staff as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future. Regarding your comments about our GYM, we will take it constructively
We look forward to welcoming you back to our hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018

I stayed at the Retaj for 2 months during a work contract and was not disappointed in the standard of the hotel, service from the staff and the cleanliness of the rooms. I was welcomed from day one by superb reception staff, Managers and security personnel who are so attentive and helped to make your stay as comfortable as possible. I would highly recommend this hotel to anyone who is either working in Doha as the rooms are very comfortable for long stays or if your on holiday it is in the ideal location in West Bay. Room Service is excellent and I did use the restaurant occasionally for dinner which was superb, excellent food choices, excellent service anytime of the day or night. A fantastic hotel with a very warm welcome and nice atmosphere.

Room Tip: I was on the 3rd floor which was fine. From the 10th floor upwards there are better views.
  • Stayed: January 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Rukhsana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you very much for the perfect rate and for giving the time to write following your stay at Retaj Al Rayyan Hotel.
Hearing how much you enjoyed your stay in our Hotel is heart-warming. Thank you for your compliments on our food variety and service. We are pleased that we were able to make your stay comfortable. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.
We look forward to welcoming you once again to Retaj Al Rayyan Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018

Amazing. Friendly. Helpful. Clean. Professional. Great location.
Would stay again for sure and will definitely suggest this hotel to anyone visiting Doha.
p.s we are a gay male couple, perhaps not so obvious, and we felt very welcomed and safe at Retaj Al Rayyan.
Shokran!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JasonSPotvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018

Highlights of the Hotel -- *The hotel is located at one of the best spots in Qatar and view from the room is amazing .
*There is a city centre mall nearby for small shopping and for kids to play.
*The rooms are big and comfortable with all amenities required.
* very luxurious interiors in the lobby and reception

Drawbacks-- * no much service from the reception in helping you with the luggage or to show you the room when you first check in
*The room cleaning is absolutely slow
*Dental kit is provided only on request and you will have to call them at least twice
*when you order food to the room..the service is very slow that you get hung up.
* breakfast if not included in room charge is expensive
* less or no Attention is given to customers/guests.

Room Tip: TOp floor gives a good view
  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank khuludcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you for taking time to post a review.
We regret to hear that your experience was not up to your expectation. We hear, appreciate, and truly value your comments as these help us to improve.
Your comments have been noted and shared with our concerned upper management team to help us improving the quality of our product and service.
Rest assured that necessary measures are taken accordingly.
Looking forward to welcoming you back in the future with the hope that you will give us opportunity to be of service to you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Excellent location, top facilities, efficient staff and quality food- I highly recommend this hotel. Staff give personal attention to the needs of the individual guest. Huge commendation to Ahmed Mokhtar, Jamal, Karim, Abdullah, Rizza, Liesel and Saliem. Such persons make a stay in Retaj a top class experience. I utilise every single facility in this hotel and am able to comment in detail

Rooms: spacious, great beds, large bathrooms, homely feel. Mini bar and safe as well as great cupboard space.

Restaurant: for breakfast expect express options with swift service matched to a low price. For lunch, expect variety, an interactive chef, leisurely service.
In room dining is especially high quality and well priced.

Spa: world class facilities, excellent massage options and good prices for West Bay.
Gym: treadmill, bikes and weights with top of the range stretch mats. Friendly staff here make using the equal breeze
Pool: medium size with a sea view, plunge pool and seating area. I like the roofed but outdoors concept

Business centre: plush interior, swift service and extended hours make for a valuable service

Valet and concierge: dedicated staff offering several options tailored to the individual. Safety remains of paramount importance

Foyer and reception: a stunning waterfall with choice design and robust reception staff give an accurate frontline reflection of retaj.

Unlimited WiFi, a shoe polish station, 24 hour reception and concierge, on-site executive management, Privelage card option, fast lifts, coffee shop and top of the range cooling systems, retaj Al Rayyan hotel is truly a glorious offering a stones throw away from the city centre and a short walk to the corniche. It is competitively priced, beautifully decorated and most deserving of four stars. Once more congratulations to Ahmed Mokhtar who introduced me to this hotel and who serves as an outstanding management member in this establishment. Book now.

Stayed: March 2018, travelled solo
Thank AaliaPretoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you very much for the perfect rate and for giving the time to write following your stay at Retaj Al Rayyan Hotel.
Hearing how much you enjoyed your stay in our Hotel is heart-warming. Thank you for your compliments on our staff, food variety and services provided. We are pleased that we were able to make your stay comfortable. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.
We look forward to welcoming you once again to Retaj Al Rayyan Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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