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“Another in a series of outstanding stays”

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Gefinor Rotana Hotel
Ranked #8 of 117 Hotels in Beirut
Certificate of Excellence
Paris
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Another in a series of outstanding stays”
Reviewed 26 May 2012

I have just checked out after a short 3 day stay at the Gefinor, my 4th in the past 2 years, and it continues to be a great home away from home - the staff is very friendly, always remembers you, and even your 'story', upgrades you when they can, and the service, cleanliness and overall comfort are exceptional.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tophdubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, 30 May 2012
Dear Guest,

Thank you for having taken the time to review our hotel.

It is indeed a privilege for us that you consider our hotel a great home away from home.

I am delighted to learn that you found our staff very friendly and that the service, cleanliness and overall comfort you experienced was exceptional.

We very much look forward to having you with us again in the near future.


With best Regards


Mark Timbrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Fresno, California
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 May 2012

Location: 3 minutes walk to Hamra main street, where you can eat, drink, shop, and have fun. You won't have to go anywhere else if this is not your first time to Lebanon. Also it isn't far from down town but you need to take a cab.

Service: Very nice staff, welcoming, friendly and helpful. I arrived too early so had a problem with the early check-in, however, it was a good chance to walk in Hamra and meet some friends.

Rooms: very clean, spacious balcony, bathroom is clean too and has all you need. Bed is very comfortable, minimum noise from the hotel, that night they had a wedding there.

Breakfast: There wasn't so many options but it was adequate. Don't try the omelet, it's not the best you would have in a hotel.

Internet: You have to pay for it. I didn't because I bought a SIM card from the airport. Costs 50 USD with 25 USD credit in it. Don't get that I say and wait until you get to the town. You can get a SIM card with 10 USD (if used) and then charge it with whatever you need.

If you like, take a cab form the hotel (10 USD) and go to Zaytounah bay. restaurants and cafes with a sea (boats) view. more or less like JBR in Dubai.

Room Tip: I got room 612, close to elevators but quiet enough.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jansait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, 22 May 2012
Dear Guest,

Thank you for taking the time to post such a detailed review on Trip Advisor on our property.

I am glad to hear that you found our staff very nice, welcoming, friendly and helpful. As well that you found our rooms very clean, balcony spacious, bathroom clean and bed very comfortable.

Sorry to hear that the breakfast wasn’t up to your expectations and that you were not satisfied with the omelet served. I would be grateful to get more details about this so I can take the necessary corrective action. Please contact me directly on mark.timbrell@ rotana.com.

We certainly look forward to welcoming you back in the very near future.

Best Regards,

Mark Timbrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 May 2012

Went on a business trip, spent a couple of nights. Rooms were spacious and very modern and clean. Food was great and people were very friendly.

Would definitely stay there again soon.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MotazEnany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, 10 May 2012
Dear Guest,

Thank you very much for taking the time to post your review of our hotel on Trip Advisor.

I was so pleased to read that you enjoyed your stay and that you found our rooms spacious, very modern and clean and as well the food great.

Your nice comments about the staff have been shared with the team.

I look forward to an early opportunity to welcome you back to Gefinor Rotana in the near future.

Best Regards,


Mark Timbrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2012

I know many could get confused with the reviews on this hotel. I started to doubt whether the quality would be truly five stars after i read a couple of reviews over here. Honestly, I am glad I kept my reservation and went for it. I emailed the hotel asking for a high floor with sea view and they gave me an excellent room that was PERFECT!!

The breakfast is amazing, the ambience of the restaurant. The room was really comfortable. The LCD could have been larger but given the cost i really cannot complain.

I have researched hotels in beirut for the best value of money and in order to save you a lot of money and time, i recommend you go for this hotel.

Room Tip: Ask for a high floor...the view is splendid with the sea..better than any advertised hotels elsewher...
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AHMED E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, 4 May 2012
Dear Guest,

Thank you for choosing Gefinor Rotana for your recent visit to Beirut. We very much appreciate you taking the time to post your nice review here on Trip Advisor.

I am delighted to learn that you enjoyed your recent stay with us and in particular that you found our breakfast ‘amazing’. We strive hard to offer excellent value for money and I am very pleased that you have recommended us to others.

We all look forward to welcoming you again on your next visit to Beirut and please do not hesitate to contact us in advance to secure your sea view room.

With best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2012

I have been staying on and off at this hotel (standard rooms) for some two years sometimes for extended periods of two to three weeks. The service has always been excellent and the staff extremely attentive and friendly. Rooms are clean and well equipped with (now) good wifi internet speeds for Lebanon. The gym on the top floor is small but well equipped and always attended by helpful staff. The pool is also small but adequate and nicely designed and situated with great views over parts of the city and the Mediterranean. The ground floor has recently been refurbished and is comfortable and stylish. The hotel is managed by people who care. Best hotel I have stayed in for quality and value for money in Beirut and maybe anywhere.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, 26 April 2012
Dear Guest,

Thank you very much for having taken the time to review our hotel.

We are delighted to learn that you found our service excellent and our staff extremely attentive and friendly. As well, that you found our room rooms clean and well equipped and the upgraded wifi was up to your expectations.

Thank you too for your nice comments about our pool and gym on the top floor and the Lobby.

It is indeed a privilege for us that you consider our hotel best for quality and value for money in Beirut and maybe anywhere.

We very much look forward to having you with us again in the near future.


With best Regards

Mark Timbrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gefinor Rotana Hotel

Property: Gefinor Rotana Hotel
Address: Clemenceau Street | Hamra, Beirut 5202, Lebanon
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Beirut
#7 Family Hotel in Beirut
#8 Luxury Hotel in Beirut
#10 Business Hotel in Beirut
#11 Romantic Hotel in Beirut
Price range (per night): $136 - $263
Hotel Class:5 star — Gefinor Rotana Hotel 5*
Number of rooms: 159
Official Description (provided by the hotel):
Traveling to Beirut has always been a pleasure since Gefinor Rotana has set the trend with its location “truly in the heart of the city”; close to every place you have in mind to visit during your stay. If you are visiting for business, the five star property is in close proximity to the main business and banking districts in Downtown and Clemenceau street, taking you in no time to your scheduled meetings or even to the major exhibition ground BIEL. If you are on medical tourism then you are in walking distance to the city’s major hospitals and clinics such as AUBMC, CMC, Najjar and Trad. Gefinor Rotana has as well been home to parents of students at ESA and AUB where you could always see in the lobby an interesting combination between family gatherings and businessmen especially during Happy Hours. If you are just here on leisure, then there are never ending activities and entertainment in the area that won’t leave you time to think about the next plan; Gefinor Rotana is a short 5 minute walk from the Hamra vibrant and shopping streets where you can find a wide choice of restaurants, pubs, bars, shops and endless meeting points. The charming Beirut Souks, waterfront corniche and Zaitounay bay with its marina and restaurants can all be accesses within a 5 to 15 minutes stroll were Beirut Rafic Hariri International Airport is just 15 minutes away by car. Staying at Gefinor Rotana will guarantee you an experience like no other not only because of the hotel’s unique location but also by the unparalleled service and complimentary facilities in the property. With its 11 meeting spaces and Grand Ballroom, Gefinor Rotana welcomes guests for meetings, incentive groups, conferences and events while constantly innovating with its menu offering, set-ups and providing the latest in audio-visual equipment and support. While staying at the hotel you are sure to indulge in regular buffet theme nights at the restaurant, plan an outside catering event, relax at our temperature controlled rooftop pool or stay healthy at our wellness center. With what the entire hotel can offer, there is no other place that will fit any of your plans better than the Gefinor Rotana. ... more   less 
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Also Known As:
Gefinor Rotana Beirut

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