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Reviewed 18 June 2018

I would suggest it all the times except that the Eid Season and Weather are reasons that reduce our overall satisfaction as a family. Decent place to stay in, expensive compared to most of Kuwait's Hotels..

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank ahmedfamily2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaibhav A, Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this reviewResponded 19 June 2018

Dear Valued Guest,

Thank you very much for your feedback about the hotel and sharing it with us. We were very concerned that the overall hotel experiences as well the price of the product did not meet your expectations as expected and we want to assure you that we will definitely revisit the details of your stay with the duty manager to ensure complete and total guest satisfaction.

Once again thank you for sharing your feedback on tripadvisor, we all at Jumeirah Messilah Beach Hotel & Spa hope that you will give us an opportunity to welcome you back to our hotel and restore your faith in the excellent services that Jumeirah is famous for.

Best regards,
Vaibhav Awale
Business Excellence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

Good hotel to enjoy summer with the family specially for kids. 2 pools for kids and a wonderful kids club with a cinema. The rooms are clean and comfort also the staff are welcoming and helpful. I hated the rooms lighting its too low .

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank isaacx201815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaibhav A, Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this reviewResponded 19 June 2018

Dear Valued Guest,

Thank you very much for your feedback about the hotel and sharing it with us. We were very concerned that the in room facilities (lighting) which were offered did not meet your expectations as expected and we want to assure you that we will definitely revisit the details of your stay with the duty manager to ensure complete and total guest satisfaction.

Once again thank you for sharing your feedback on Booking.com, we all at Jumeirah Messilah Beach Hotel & Spa hope that you will give us an opportunity to welcome you back to our hotel and restore your faith in the excellent services that Jumeirah is famous for.

Best regards,
Vaibhav Awale
Business Excellence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

Luxury in Kuwait, FINALLY! I only stay at Jumeirah hotels and happy one is now here where I work and live. I booked a Duplex Suite for Eid visits with friends over the weekend. Hotel Staff was gracious to all my guests and made them feel at home, we enjoyed the facilities and World Cup in the courtyard tent with Shisha and food. Best Spa (Talise) & clean Beach.

Room Tip: Money well spent for luxury and privacy. Duplex Suite #0203
  • Stayed: June 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank CeciliaMcGrawGuthrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaibhav A, Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this reviewResponded 19 June 2018

Dear Valued guest,


A warm greeting from Jumeirah Messilah Beach Hotel & Spa.

Thank you for your excellent feedback from your stay experience at the Jumeirah Messilah Beach Hotel & Spa. I am delighted to hear you have enjoyed your stay with us and experienced the memorable guest experience which is our – “The Stay Different” Brand Promise.

We have shared your comments with the entire team and everyone is equally happy and looking forward to welcoming you back at Jumeirah Messilah Beach Hotel & Spa in the near future.

Best regards,
Vaibhav Awale
Business Excellence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

Jumeirah Mesilla Hotel, Kuwait - Good job. Just keep up this good job and jealously guard this well-earned reputation. Loved every moment. Have stayed there before and will stay there again and again.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank badersulaiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaibhav A, Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this reviewResponded 19 June 2018

Dear Mr. Bader,

Greetings from Jumeirah Messilah Beach Hotel and Spa!

Thank you for sharing your ratings with us. We are very happy to see that our services met your expectations and that you enjoyed your experience.

We look forward to welcoming you again in the near future to provide the memorable Jumeirah experiences which would exceed your expectations.

Best regards,
Vaibhav Awale
Business Excellence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

The best vacation ever ,the room , location , food , staff ,beach, swimming pool and environment are brilliant. Loved each detail in Jumeirah Messilah Hotel . Kids club with Mr Mostide was great to the kids , they had many lovely activities.Mr Ahmad receptionist did great with the late checkout Again and again Jumeirah is the best .This is not the first staying in Jumeirah and wont be the last Hopefully 10 ⭐️ not only 5

Stayed: June 2018, travelled with family
Thank Mohamad-Hamieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaibhav A, Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this reviewResponded 19 June 2018

Dear Mr. Mohamad,

Thank you very much for choosing Jumeirah Messliah Beach Hotel and Spa and for taking the time to share your feedback about your recent experiences with us. Also we thank you for such high rating along with the great comments about our services. We are simply delighted to read that Mostadi from Kids club and Ahmed from reception team exceeded your expectations. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.

I sincerely hope we will get another chance to welcome you back in the near future.

Best regards,
Vaibhav Awale
Business Excellence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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