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Booking.com
AU$206
Fully refundable before Fri, 29 Mar
Novotel
AU$206
Fully refundable before Sun, 31 Mar
No prepayment needed
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AU$186
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Reviewed 8 January 2017 via mobile

I stay in this hotel almost 2 weeks ( in still there, not time to change)
The hotel is almost empty, they gave me the worst room 1st level between the parking and a wall.
How can they be so stupid when they are empty. I guess they prefer to organisé the cleaning than the client satisfaction.
People working there are very nice except the one at the reception.
Seriously it can be a nice place to stay but I advise to go somewhere else.

Date of stay: January 2017
Trip type: Travelled on business
2  Thank christophem719
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurent-Noury, General Manager at Novotel Bahrain Al Dana Resort, responded to this reviewResponded 15 January 2017

Dear Christophe M
We have noted with regret your comments regarding your stay and we are concerned to learn that you were dissatisfied with the room allocation.
Our reception team is always available to allocate the room according to your preferences which unfortunately were neither communicated within your booking nor during the check in.
At Novotel; we strive to provide a superior service experience therefore an immediate action were taken upon receiving your room transfer request.
We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Regards,...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2017 via mobile

We used this hotel as a base to visit family in Bahrain. The hotel looks very pretty, built to resemble an original Arabic style fortress. The kids enjoyed swimming in the pool and we used the sea for fishing.
The food was very good with lots of choice. Ali Ismaeil the head chef made our stay very comfortable and his restaurant staff were so accommodating and helpful.
I would suggest though, that it would look so much more professional if female staff wear skirts to their knee or trousers, instead of wearing above mid thigh skirts.
Ali Ismaeil arranged a fantastic New Year's Eve party for our family guests at very short notice. The arrangement of food was outstanding and we enjoyed the best party.
The hotel also extended our check out to 5pm on the day we were flying.
The location is close to Muharrak souk, easy access for the airport and city centre malls and Manama souk, all of which are accessible by car or taxi.

Date of stay: December 2016
Trip type: Travelled with family
Thank JennyA2077
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurent-Noury, General Manager at Novotel Bahrain Al Dana Resort, responded to this reviewResponded 5 January 2017

Dear Jenny,

Thank you very much for taking the time to post your encouraging and supporting review on Trip advisor.

I am extremely delighted to know that you spent such fantastic holiday and appreciated the hospitable welcome, caring attentive team, passionate skilled animators along with the quality and variety of our numerous services and facilities.

With honor, I shall transmit your appreciation to all Novotel Bahrain Al Dana Resort Team

All the team is looking forward to welcome you again soon.

Regards,,

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Reviewed 4 January 2017

When i first arrived at the hotel i thought, looks good, the room is ok with a balcony facing the small private beach. Adequate wifi and good food. Then i went on the private beach which was covered in litter, i tried to ignore it and decided to go for a swim in the sea. Big mistake ! The sea smelled of sewage. I only had a paddle in it, couldnt bear to swim in it, i could smell the sewage on my hands as i picked up a shell from the sea.
You would think that a hotel like this would clean up its own beach.
My advice if you go to this hotel DO NOT SWIM IN THE SEA OR EVEN TOUCH IT.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Cazuzupazuzu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurent-Noury, General Manager at Novotel Bahrain Al Dana Resort, responded to this reviewResponded 5 January 2017

Dear caz-moonspell,

Thank you for bringing to our attention your experience with us. Your constructive feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests.

We hope we were at the line of your expectation as we are committed to always develop and improve our services cause our guests deserve the very best.

Meantime we look forward for your next visit and certainly you will feel the value of progression

We wish you all the best in your business and personal endeavors

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Reviewed 30 December 2016 via mobile

Ideal location ,nice place and interesting atmosphere. Coffee on beach side .swimming pool ,health club ,spa and play area for kids. The service and ambition were tremendously perfect. Thanks guys and best of luck for you always

Date of stay: July 2016
Trip type: Travelled with family
Thank ShaymaaA81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurent-Noury, General Manager at Novotel Bahrain Al Dana Resort, responded to this reviewResponded 2 January 2017

Dear Shaymaa,

We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.

I am really happy to read that the accommodations and services were up to your expectations, as complete satisfaction is our goal.

Together with my team, would very much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.

We wish you all the best in your business and personal endeavors

Regards,,

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Reviewed 30 December 2016

its was a nice hotel and conferrable stay staff very helpful thanks a lot front desk team
my appreciate to all of you i wish to stay again at this hotel
i had dinner at main restaurant food was good and delicious

Date of stay: October 2016
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank KarimM1499
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurent-Noury, General Manager at Novotel Bahrain Al Dana Resort, responded to this reviewResponded 30 December 2016

Dear Karim M
It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.
Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.
Thank you again for your kind comments and patronage. We look forward to serving you again soon.
Sincerely

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