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All reviews shuttle service room facilities umrah trip during ramadan bin dawood triple room taxi receptionist tunnel cleanliness al sar wifi makkah washroom
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4 - 9 of 55 reviews
Reviewed 28 August 2017

Hotel is 4 - 5 km from Masjidul haram which is probably why it can be so cheap for fairly smart hotel. They have a regular shuttle service which takes you close to the Haram about 1km but that is where the shuttles are allowed to stop and not anywhere else.
Their check service was terrible, waited an hour for a room after official check in time (after travelling for nearly 24 hours and doing umrah while still in ihram and hour is a long time) and when I eventually got it, it was not yet cleaned. Only cleaned after I got in. The shower had very little to not hot water and although it was summer, you still need a hot shower. Rooms were only serviced and cleaned after 2/3 days. Other than that no major issues. I didnt use the shuttle too often because of the 1 km walk to the haram, I preferred to take a tax right outside the haram for an average of 20 riyals.

Date of stay: June 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Khalid B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

Very difficult to find hotel in makkah which provide services and facilities as promised - makarem al bait provided the room which was reasonably large but that was meant for triple room though we had booked quadruple - the items like towels, glasses and other stuff were for three persons - later they realized and provided the stuff - we didn't insist for changing the room as that was quite ok - the shuttle service to grand mosque was very punctual and as per schedule - the area was quite good and the parking facility too was good though one could park outside too

Date of stay: July 2017
Trip type: Travelled with family
Thank Safi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017

I stayed for 3 nights during Ramadan 2017. The check-in was quick, the staff is nice and greet you with a smile all the time. The best thing is they have a periodic bus shuttle to Haram and it comes very helpful. They pick n drop you in the parking area close to Marwa and its a 5-10 mins walk to Haram from there. The location of hotel isn't bad, even the taxi will charge 20/- SAR during peak times to drop in the tunnel under Malik Abdul Aziz OR Malik Fahad gates. I'll definitely consider this hotel for my next trip.
They should be cleaning bathrooms everyday and refill bar. The flush of WC in my bathroom was continuously running, wasting water. Putting a notice in washroom that they are following sustainable practices by not washing towels daily, does not make you sustainable, you need to take account of all these leakages everywhere. The price for sahoor and fatoor looks on a higher side.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank InnonomI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2017

Amazing team of great people around in the entire Makarem Al Bait, very clean and professional services, the management has implemented set of very nice staff, cleanliness, punctual shuttle services etc.

Date of stay: May 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Athars21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2017

The Hotel is clean. Rooms, Lobby, Restaurant. It was under rebranding, and you can see a lot of new fresh changes in that Hotel ( corridors, rooms, colors, and the Library which becomes Makarem Hotels signature )
I was assigned a room on floor 20th where you will enjoy the seen outside. The staff were friendly and able to assist you as much as they can
I would like to thank Mr. Farouk and Mr. Anees of their great efforts to make my Stay remarkable. The upgrade, Fruit Basket
There is a shuttle to Al Masjid Al Haram as well, which is few minutes far from the Hotel in the normal traffic

Room tip: High Floor Rooms, and the branded ones
Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Mazen k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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