We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Khalid A
Riyadh, Saudi Arabia

Best hotel for family in Haram area

5.0 of 5 bubblesReviewed 3 weeks ago
The family enjoy staying in Raffles Makkah for more than 15 years. The best service in the area which continued to be better in the last couple of years. Easy access to Haram thru direct elevators which help in reaching Haram fast. Staff are very attentive.
Date of stay: May 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorMakkah Hotels, Other at Raffles Makkah Palace, responded to this review
Responded 3 weeks ago
Dear Mr. Khalid,

Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We are glad that you liked our services and staff. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$432
  • Hotels.com
  • Expedia.com
    AU$432
  • Booking.com
0.1 km from Raffles Makkah Palace
Free Wifi
Restaurant
AU$745
  • Hotels.com
  • Algotels
  • Expedia.com
    AU$776
0.2 km from Raffles Makkah Palace
Restaurant
Room service
AU$579
  • Hotels.com
  • Expedia.com
    AU$579
  • Booking.com
0.8 km from Raffles Makkah Palace
Free Wifi
Restaurant
AU$1,071
  • Hotels.com
  • Fairmont
    AU$1,077
  • Expedia.com
    AU$1,071
0.2 km from Raffles Makkah Palace
Free Wifi
Restaurant
AU$674
  • Hotels.com
  • Expedia.com
    AU$674
  • Priceline
0.2 km from Raffles Makkah Palace
Free Wifi
Restaurant
Hotel Exterior
AU$104
  • Hotels.com
  • Booking.com
  • Novotel
    AU$110
3.0 km from Raffles Makkah Palace
Free Wifi
Free parking
Get rewarded with One Key
  • Expedia.com
    AU$771
  • ZenHotels.com
    AU$699
  • Algotels
0.2 km from Raffles Makkah Palace
Free parking
Restaurant
  • Priceline
  • ZenHotels.com
    AU$544
  • Trip.com
0.3 km from Raffles Makkah Palace
Free Wifi
Restaurant
Get rewarded with One Key
  • Expedia.com
    AU$634
  • Booking.com
  • eDreams
0.3 km from Raffles Makkah Palace
Free Wifi
Restaurant
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    AU$53
  • Priceline
3.2 km from Raffles Makkah Palace
Free Wifi
Free parking
View more hotels in Mecca
Reviews (2,222)
Filter reviews
2,222 results
Traveller rating
1,912
165
61
42
42
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,912
165
61
42
42
Show reviews that mention
All reviews butler service signature suite kaaba view luxurious hotel other hotels amazing hotel excellent service duty manager room service holy city recommend this hotel arabic coffee perfect stay guest relations breakfast and dinner special thanks few steps
Selected filters
Filter
Updating list...
10 - 15 of 2,222 reviews
Reviewed 4 weeks ago via mobile

My stay at Raffles Makkah was truly exceptional, and I am deeply grateful for the care and attention provided by each and every member of the team. I extend my best wishes for continued success and prosperity to Raffles Makkah Palace team. Thank you once again for making our stay an unforgettable one.

Date of stay: May 2024
Trip type: Travelled with family
Thank malgabbani
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorMakkah Hotels, Other at Raffles Makkah Palace, responded to this reviewResponded 4 weeks ago

Dear Mr. Malgabbani,

Thank you for your valuable time, we highly appreciate it and your positive feedback about our service. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed at one of the panorama suites. The view was amazing!! And it’s not just the location, it’s the rooms, the service, the staff, the comfortable bed, everything was amazing. The food at the hotel restaurant was exceptionally great, albeit a bit more expensive than other places. But all in all, we loved our stay at Raffles Makkah. Thank you for a nice stay.

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Iqbal A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorMakkah Hotels, Other at Raffles Makkah Palace, responded to this reviewResponded 4 weeks ago

Dear Ms. Iqbal,

Thank you for your kind review. We appreciate your kind feedback about Raffles Makkah palace. We are pleased that your stay in front of Masjid Al-Haram had a perfect view of the holy Kaaba. At Raffles Makkah Palace, we are proud of our proximity to Al-Haram Al-Sharif and our panoramic views. We are glad that you liked our suites, service, beds and food. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2024

This is the third time I’m staying at Raffles Hotel- Mekkah. The experience from checking in till checking out is outstanding. I want to thank the whole team of Raffles for their dedication to provide an unforgettable stay

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank E5138JHibrahima
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorMakkah Hotels, Other at Raffles Makkah Palace, responded to this reviewResponded 6 May 2024

Dear Mr. Ibrahim, Thank you for your valuable time, and your positive feedback. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2024 via mobile

We were met and greeted by Mr Chakiri , the BEST staff member of Raffles, and a great asset to any hotel's chain in the world .He is very helpful and courteous.
We stayed in a panoramic KAABA view suite, and the services are excellent as expected. Special thanks to Miss Hanoon from the front disk and Miss Nouf As sekhari from the restaurant.
Our stay was memorable it was not the first and will not be our last .
Thanks to ALL.

Room tip: Panoramic suite ending in 08 or 10 are the best.
Date of stay: April 2024
Trip type: Travelled with family
Thank ProfessorM-O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorMakkah Hotels, Other at Raffles Makkah Palace, responded to this reviewResponded 28 April 2024

Dear guest,

We appreciate your kind feedback about Raffles Makkah Palace. We are pleased that your stay in front of Masjid Al-Haram had a perfect view of the holy Kaaba. At Raffles Makkah Palace, we are proud of our proximity to Al-Haram Al-Sharif and our panoramic views. We are pleased that you enjoyed our service, restaurant, and reception staff. We will redirect your kind message to Mr. Chakiri, Ms. Hanoon, and Ms. Nouf. Looking forward to welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024

One the the best hotel I have stayed in. Alhamdullah such a great feeling praying in Mecca and it’s connected to the hotel.

Staff was amazing especially Sumanya and Tasneem they always there to help out if I had any issues.

Speaker of Mecca is connected to the hotel too.

Will be staying here again inshallah for Ramadan.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Farzana M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AccorMakkah Hotels, Other at Raffles Makkah Palace, responded to this reviewResponded 24 April 2024

Dear Ms. Farzanam,

Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we are glad that you enjoyed our view and in-suite audio. We strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Ms. Sumanya and Ms. Tasneem personally, we look forward to welcoming you soon. May Allah accept all your prayers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews