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“top notch staff make your stay easy and memorable”
Review of Toledo Amman Hotel

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Toledo Amman Hotel
Ranked #13 of 143 Hotels in Amman
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“top notch staff make your stay easy and memorable”
Reviewed 29 March 2012

I was traveling with a girlfriend in March, and stayed three nights at Toledo. The location of Toledo is good, with good access to Downtown and Rainbow St (shopping and cafes etc.); taxi drivers were familiar with the location and the hotel is well-regarded. Tip: drivers tend to know 'circles' and landmarks and not street names in Amman. Toledo has a contract with Rawand Tours, who can arrange private and small group trips to sites. There was never a sales pitch for extra services at Toledo, but we did decide to use their driver services (probably in part due to the lack of pressure); the rates were fair and the services very good. The staff at Toledo really stand out and really made the stay superb. They called around asking after bus schedules for us and called our Petra hotel to confirm our reservations for us. They were always professional with us - two women traveling on our own -and there seemed to be no end to their helpfulness. We wished that every hotel on our trip could have been like Toledo. The included breakfast was very good with a large seleection of hot and cold items. The rooms were dated but nice and very clean. We stayed in both a double room and a room with one double and one twin bed and both were fine. Note that hotels in Amman are not inexpensive; with that in mind, Toledo is a good value. There are few hotel bargains to be had in Amman.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KandCoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Value
  • Cleanliness
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London
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 25 March 2012

The Toledo is a decent, value for money hotel that is close to being a very good hotel. The rooms are quite good although the bathrooms are on the small side and definitely need a refurb. The staff are very friendly and helpful and as mentioned below if you need a driver ask for Abu Saleem, a very charming guy.

  • Stayed March 2012, travelled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank houndtang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroud, United Kingdom
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 March 2012

The public areas of the hotel are very attractive. The rooms are a little tired but perfectly adequate and the bed was very comfortable. I had the misfortune to be located on floor 1 directly over the bus station and a busy road, so a good night's sleep was not to be had.

Room Tip: Sleep at the back of the hotel
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kasim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 March 2012

Its not very often that I write a review simply to compliment the Staff of a particular establishment, however on this occasion its completely warranted.
Take a bow all employees of the Toledo Hotel !
I had the privilege of staying in this hotel from the 1st to the 6th March 2012.
Lovely room ( Bathroom did require an upgrade ) fantastic food ( Breakfast & Dinner ) and
outstanding staff. Everything that could possibly be asked of hotel staff was met with a friendly and helpful response.
Mo'yad at Reception ,Abdullah and Ahmed in the Restaurant are three people that I must mention in particular, however ALL the staff we met were helpful and friendly.
Also do avail of the hotels tour booking service. We reserved a Car & Driver to take us to all the important tourist sites over a 5 day period. It was efficient and reasonably priced.
Our driver Tareq M Qalyoubi was excellent and I would highly recommend him . Please note this is not a guided tour service but it is a very comfortable and efficient way to travel in Jordan. You decide where and when you wish to travel and you also have the option to stop or alter your trips at will.
I will return to Amman and I will definitely stay in the Toledo Hotel again.
Take a bow Staff & Management !

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank Redjer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review, 21 April 2012
Well, we take a bow back to you in appreciation. Thank you for the original title you chose. It is our priority to make sure the staff makes every effort possible to ensure the comfort of our travelling guest. We know the importance of feeling comfortable in a foriegn land and at ease in your surrounding and I am glad we achieved it. We look forward to rolling out the red carpet for you soon.
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Perth, Australia
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 March 2012

Toledo Amman is a nice solid hotel for a trip to Jordan. The staff at reception are friendly and attentive, the rooms are fine and the location is good (right between old and new Amman), with access to shops.
My requirement for staying at this hotel was that a tour i had booked used this as the start and end point of the journey, since I was arriving a day early i didn't know whether to book here to save messing around a day later or go with a known brand in case the Toledo was not very good (other tour experience). After several reviews I decided to just stay at the Toledo and I am glad I did.
If starting a trip, ending a trip or spending time in Amman for a few days I would definitely recommend Toledo. It may not be the flashiest hotel, but it has all the resources needed (except bar area) however there is a liquor shop 5 minute walk away on the route to a shopping area, the staff are friendly and exceptionally trustworthy regarding leaving valuables in room and the rooms are good. The Toledo has easy access to old Amman where from the side of the hotel you can see the mosque, and a short walk to theatre ruins.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Damian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review, 21 April 2012
Hello, we are also glad you decided to give us a chance. I am very glad we met your expectations. We are extremely appreciative for taking the time and so elequently describe the hotel. Your comments will help many future guests make an informed decision and as for us we promise to provide the same level of service. Ahlan wa sahlan (most welcome)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Toledo Amman Hotel

Property: Toledo Amman Hotel
Address: Razi Street 37 Al | Jabal Al Hussein / Abdali area, Amman 11190, Jordan
Region: Jordan > Amman Governorate > Amman
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Amman
#12 Luxury Hotel in Amman
Price range (per night): $89 - $130
Hotel Class:4 star — Toledo Amman Hotel 4*
Number of rooms: 107
Official Description (provided by the hotel):
Toledo Hotel is located on the edge of downtown and within a few minute walk to the new Abdali city center. 107 guest rooms and suites. Studio room with kitchenettes are available for long term stays. In room WiFi and ADSL. 7 meeting rooms 15-400 persons. Large gym and indoor pool. ... more   less 
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Also Known As:
Toledo Hotel Amman
Amman Toledo Hotel

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