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Reviewed 15 March 2020

Great rooms and great location as it was closed to old city and Damask door.. Walking distance too.. Food was best but it was below average for me..I expected more choices of food..They had a lot choices for pastries where the best..

Date of stay: March 2020
    • Value
    • Cleanliness
    • Service
1  Thank Repolanco
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 March 2020 via mobile

The restroom was not clean, and it didn’t have enough towels, on the second day of our stay days the room wasn’t vacuum.
The food was great, good variety and the tables for the guests well organized, at breakfast time the chef that was cooking the eggs was very professional,

Date of stay: March 2020
Trip type: Travelled with friends
Thank quefeo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 March 2020 via mobile

A typical mass tour company hotel - serving for the large groups and not delivering great service for its customers as know may not be coming back again.

Rooms very basic. Service in the lounge was poor. Lounge food was OK. Breakfast not offering much option and variety. OK for a night or two, but not a destination choice.

Date of stay: March 2020
1  Thank JDC1976
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 March 2020

A group of 44 stayed at hotel from 27th Feb to 2nd Mar, on Friday we had diner and 14 of our party had FOOD poisioning within the following 12 hours after this meal. Our guide reported it to the hotel management but they showed no concern at all. Considering that the hotel was almost full with tourist from all parts of the world we were unable to get feedback from these tourists as many checked out on the Friday.
This particular situation effected my wife and she was unable to control her bodily function and soiled her clothes and we had to cut short our trip on the Saturday and she was in bed all day and couldn't move far from the hotel for the rest of our trip. Today the 3rd March my wife is still suffering.
We have reported this to our tour operator and also the tour gude did report it to the Local tourist board.

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
Thank pepper15345
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 February 2020 via mobile

This hotel was part of our package. We stayed here the longest out of all the places we had on our schedule. Grand Court Hotel is in a great location. The hotel itself is pretty average. Once you get into the hallways, it has a strong laundry detergent smell throughout the floors. This place is pretty busy as tons of groups are staying there. There’s a sea of people everywhere at all times. The windows throughout the entire hotel were dirty. They need to hire someone to clean the windows from the inside and outside. Food was good during breakfast and dinner. The staff there was average. If you’re traveling solo, don’t come here. I suggest going elsewhere if you have a choice.

Date of stay: February 2020
1  Thank Kaolhi L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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