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All reviews tour group breakfast and dinner educational opportunities damascus gate old city holy land tour buffet style within walking distance dining rooms nice hotel lobby area other hotels american colony wi fi four nights salad visiting jerusalem
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Reviewed 1 September 2017

We travelled as a group to Jerusalem in August 2017. The rooms and bathrooms are nice, clean and are well maintained. Food was awesome. Receptionists were very kind, helpful and professional in their interaction with guests.

Room Tip: There is no gym at this hotel, however, you can ask reception for a complimentary voucher to a gym located about 20 mins walk away.
  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Eddiek2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 3 September 2017

Dear Eddie,

Thank you for your nice review, we appreciate you taking the time to write it. We're glad to read that you have enjoyed your stay on every level and we hope that we'll have the pleasure of your company many more times. We thank you for choosing The Olive Tree Hotel to be your home away from home.

Wishing you a great day !
Aurelia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile

Rooms and bathroom were ok

Breakfast and dinner changed every day. Some of them was good but For other days the variety was adeguate. Service to the tables was ok

Good location. 10 min by walking from Damasco door and close to an ATM and to a 24/7 supermarket

The only point to notice is that the hotel is used as a military base for Israeli soldiers so you can share the elevators and common areas with soldiers carrying mitra and weapons

Overall recommended

Stayed: August 2017, travelled with friends
Thank anna1a1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 28 August 2017

Dear Anna,

Thank you for taking the time to write us this detailed review. First of all, I would like to correct one of your observations, the Hotel is not used as a military base, however from time to time we have guests from the military and the police, like other independent tourists and groups tours. We're pleased to read that you have enjoyed our facilities, food and location. We do have an ATM machine in our Business Center open 24/7. Our Hotel is well located near the Old city and downtown Jerusalem. We hope we'll have the pleasure of your company in the future as well, and that you will recommend us to your family and friend.

Wishing you an excellent day !
Aurelia

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Reviewed 8 August 2017 via mobile

Stayed there for four nights in August. Took me three nights to figure out that door must be securely closed for AC to work. Nice accommodations(minus AC irritation), decent food. Lobby is a comfortable place to enjoy when you want out of your room. Can't wait to see the lobby finished, as it is under construction. Free international calls each day up to 20 minutes and free wi-fi. Close to light rail and Damascus gate.

Stayed: August 2017, travelled solo
Thank Tammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 13 August 2017

Dear Tammy,

Thank you for choosing the Olive Tree Hotel, and for taking the time to write us this review. We're satisfied to read that overall you enjoyed your stay with us, from the accommodations to the Location. Most of the AC systems in Israel are schedule to shut down if the door or windows stay open too long. We are in fact renovating large public spaces of the hotel, and will start upgrading the rooms as well by the end this year. We hope will have the pleasure to host you again in the future as well.

Wishing you a great day !
Aurelia

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Reviewed 8 August 2017

We were in a group, so there was a lovely buffet lunch provided for us. Our dining area was in a high, central room with natural light, highlighting the ancient olive tree in the center. A relaxing place to eat after a crowded and noisy time in the Old City. Good vegetarian options.

  • Stayed: November 2016, travelled as a couple
    • Location
    • Service
Thank Colleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 13 August 2017

Dear Colleen,

Thank you for taking the time to write us this nice review. We're delighted to read that you have enjoyed your lunch in our hotel and the variaty of the food. We hope next time you will stay with us longer.

Wishing you an excellent day !
Aurelia

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Reviewed 6 August 2017

The staff overall were very helpful and attentive. The rooms were clean and comfortable. We were always greeted when we arrived from our day of tours. The Dining staff were friendly, attentive and timely. The breakfast and dinner buffets always had fresh and great food selections.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Laurie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 7 August 2017

Dear Guest,

We're thankful that you have chosen our hotel for your stay in the our beautiful City Jerusalem. We're pleased to read that you have enjoyed your stay on every level. We hope will have the pleasure of your company many more times in the future, and that you will recommend us to your family and friends.

Wishing you a great day !
Aurelia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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