2 minutes from Galata tower but on a quiet street. Very coool neighbourhood (check out federal coffee and bar at georges hotel). Great apartment , smartly decorated with everything you could need and perfect for family of 4. Company also arranged a brilliant babysitter. We will be back
The Hendek apartment was a cosy oasis during the rainy days that we had while visiting Istanbul. The charming original features - the flooring and the unique brick ceiling and walls - added to the feeling of warmth. It's in a perfect location; a two minute walk from the Galata tower, five minutes downhill takes you to the shores of the Golden Horn and go five minutes uphill you'll find yourself on Istiklal Street. It was also an easy walk across the bridge to the Sultanahmet district. Hafiz was there to give us a friendly greeting when we arrived and even though it was very late at night he was very kind and patient in making sure we understood how everything worked, from hot water to the heating sytem. And on the night we lost the internet after a short power outage and couldn't find the router, he was willing to come over and help us out depsite the pouring rain. Thankfully the internet came back on before he had to make that trip. Would definitely stay here again when we come back during warmer weather!
We stayed in the Hendek Apartment for 12 nights (Nov 2016) and even from the planning stages, the Istanbul Place management, more accurately, Mr Tarkan (the owner) went above and beyond his duty, from providing us information on choosing the right apartment (we needed an apartment with not so many stairs and children friendly) and even answering my off topic texts asking about the weather and river cruises.
And the first class service was also displayed by all the Istanbul Place personnel. We were greeted by Mr Hafiz when we arrived at Hendek Apartment and he was very professional, warm and friendly (our kids warmed up to him immediately). He showed us around the apartment and because we arrived pretty late in the evening and most shop was already closed, he even bought us a large bottle of water (very useful after a loooong flight with kids). We can't say enough good things about Mr Hafiz. Throughout our stay he was just a text away and he took the time to check that we were doing okay and if we needed any help. Our kids looked forward to meet him and kept asking if Uncle Hafiz was going to drop by the apartment.
We were lucky enough to meet Mr Tarkan too and he made us feel so welcome and meeting him felt like meeting an old friend. Really appreciated him sending us off on our check out date too. It felt like saying goodbye to family.
The only word we can think off to explain the location of Hendek Apartment is PERFECT!!! Only a corner away from the iconic Galata Tower and below the apartment are all the wonderful cafes and restaurants. And most importantly we were just a few shops away from a grocery store (especially important when you have kids).
Beyoglu is an area that is so full of life and character. The buildings are all so beautiful, the shops are interesting and cafes and restaurants are all so quaint and unique. Its not over crowded with tourists, eating at the restaurants here you will be surrounded by locals (which means that you are eating at the right place!) There really is no better place to stay in Istanbul. And Hendek Apartment is smack in the middle of this awesome area. And being so close to the trams and metro station makes this place even more perfect.
Side note : I am an early riser so I really loved sitting by the kitchen window and looking at the cafes across the road getting their bread ready as early as 5.30am. I loved that most shops in the area starts super early.
Beautifully decorated, clean and charming. Modern but with a lot of character. Tarkan and Julia definitely put a lot of love in making their properties into homes. I especially loved the pristine white sheets and fluffy white towels that make you feel like you are in a 5 star hotel as opposed to an apartment.
Unfortunately, with any old buildings, we did face a few water problems (boiler pressure was off and there was a sink blockage in the kitchen) which is totally understandable really considering the age of the building (and area). But any inconvenience and annoyance was erased due to Mr Hafiz quick response. He handled the situation professionally and the problem was quickly solved and did not hinder our enjoyement of our stay.
We were sad to say goodbye to Istanbul but we were even sadder to say goodbye to Mr Hafiz and Mr Tarkan and their team at Istanbul Place. We have stayed at a lot of apartments all over Europe and although we have met these owners none have left such a lasting impression as Mr Tarkan and his team. Usually you come back from a holiday and you talk about the city and the sights but when we came back we kept talking about how wonderful Mr Hafiz and Mr Tarkan was. A holiday accommodation is just a place to stay but the Istanbul Place team through their hospitality and warmth have made us feel like we were home.
Thank you so much Shamshod. You are the the perfect manager and you take care of everything as if it were your own. Thanks so much Tarkan and Julia for providing our Hendek apartment. The most perfect location and with eight nights in our home in Istanbul, we certainly felt like part of the neighbourhood. Make no mistake, this was not long enough in a city like Istanbul with so many wonderful neighbourhoods to explore, foods to savour, rooftop views to admire, cats to meet and backstreet alleys to get wonderfully lost in, discovering the amazing street art. We loved every moment of it and can't wait to be back in Istanbul Place Apartments. In fact we are hoping to be back in a few weeks for a couple nights. See you again then!!!!
The apartment was clean and comfortable with everything we needed, including in the kitchen. The owners were responsive and easy to communicate with. Shamshod, who met us at the apartment to give us the overview, was friendly and very helpful. The apartment had easy access to the Metro and a small grocery nearby. We liked the apartment so much that we booked it again for our next trip to Istanbul!