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All reviews double tree metro bus ataturk airport main road business trip great hotel room service room rate booked this hotel rooms are comfortable turkey nice stay the hotel staff taxi driver nice breakfast special thanks old town
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Reviewed 9 September 2018

I stayed with my family at this hotel and everything was amazing. The hotel is far away to Old Town but there is Metrobus station in front of the hotel, so it is easy to go anywhere in Istanbul from hotel. The staff was very friendly and helpful. Expecially Safa from the reception was really good and friendly. Thank you for making our stay perfect

Room tip: The room was nice and the view wasamazing.
Date of stay: August 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank shirinadelalkurdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uğur Z, Yönetici at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 12 September 2018

Dear shirinadelalkurdi,

Thank you for taking your time to share a detailed review about your recent experience at DoubleTree By Hilton Istanbul Avcilar.
We will make sure to share your kind words with our team as well.

We are so pleased to hear that you enjoyed your time with us and looking forward to welcoming you back again soon.

Best Regards,
Uğur Zengin
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

today is my last travel day .i have a good remember and go away to korea beacuse of "Riza". he is take care of me i have eat breakfast in comfortable vibe. thank you very much. he is best staff have ever met in turkey!! i want to visit again this hotel
room condition is very nice andverydelicious and fresh breakfast is give me a power!!go to airport! bye see u again
룸 컨디션도 매우 좋았고 직원들도 매우 친절했다! 특히 "Riza"라는 직원 덕분에 터키의 마지막 날을 행복하게 마무리 할 수 있었다.

Date of stay: September 2018
Trip type: Travelled solo
Thank ing2ing2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uğur Z, Yönetici at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 2 September 2018

Dear ing2ing2,

Thank you for taking your time to share a detailed review about your recent experience at DoubleTree By Hilton Istanbul Avcilar.
We will make sure to share your kind words with our team as well.

We are so pleased to hear that you enjoyed your time with us and looking forward to welcoming you back again soon.

Best Regards,
Uğur Zengin
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

Shower is smilling bad when not used or when turnoff the room AC.Quality of the shampoo is 2 star not a 5 star hotel.Towels were overconsumed, one towel was turned to yellow color.The tower is steel structure, so you will hear noize all early morning when sun rise and sun set.Picture of king delux room is different from reality, i booked king delux room it just felt normal room with bigger bed.Chairs in the room were very dirty and stain on fabric, room n 2003 do not stay.Oh, i was surprized with 2 japanese ladies trying to enter my room, reciption give them the same room - a mistake in reservation.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank aghurr485114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uğur Z, Yönetici at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 28 August 2018

Dear Aghurr485114,

It is with deep regret that we read your recent experience at DoubleTree By Hilton Istanbul Avıclar.
We are sorry that we were not able to meet your expectations in terms of product and service.
If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better.

Yours sincerely,
Ugur Zengin
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018 via mobile

Value for money. Away from main city centre but one can opt for bus from near by station. Cabs usually do not want to go to Avcilar from city. Good property with nice simple, clean modern rooms. Ask for high floor from view rooms. Good BF & always helpful, smiling faces. Very helpful staff.

Date of stay: August 2018
Trip type: Travelled with family
Thank dilooparikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uğur Z, Yönetici at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 24 August 2018

Dear hardtopleasegb,

Firstly, I'd like to take this opportunity to thank you for choosing DoubleTree by Hilton Istanbul Avcilar for your recent visit.

I am delighted to learn that we were able to provide a smooth stay for you in our property.

We hope to welcome you back soon,

Sincerely,

Uğur Zengin

Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

The location isnt ideal, but its ‘doable’. Room service is okay. Internet isnt something to boast about, the speed is Okay-ish. Like 1.5 mb/s on speed test to turkish servers, unstable; randomly turns off at some days during 11pm, had to get the modem restarted through the reception which took about 20 minutes. Room service portions specifically pasta are a bit too small; specifically any of the pasta, feels like something out of the kids menu (referring to the pasta). I know this is abit nitpicky but honestly it is a 5 star hotel, everything should be close to perfect.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank Ahmed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uğur Z, Yönetici at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 18 August 2018

Dear Ahmed G,

It is with deep regret that we read your recent experience at DoubleTree By Hilton Istanbul Avıclar.
We are sorry that we were not able to meet your expectations in terms of product and service.
If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better.

Yours sincerely,
Ugur Zengin
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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