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All reviews hagia sophia rooftop restaurant grand bazaar blue mosque walking distance basilica cistern old city recommend this hotel perfect location main attractions turkish tea the hotel staff major sights tram stop an excellent hotel spice bazaar sultanahmet square
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Reviewed 10 April 2015

The service is excellent and so is the location. Rooms are a little tired. The toilet flushing mechanism was broken and the hotel tub cover kept falling off to expose the plumbing, but it wasn't that big of a deal. Hasan was so helpful and great breakfast included.

Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank LouieLovesTravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARDENCITYHOTEL, Genel Müdür at Arden City Hotel, responded to this reviewResponded 26 June 2015

Dear Hotel Guest,
Greetings from Arden City Hotel - Istanbul.
Thank you for choosing to spend your vacation at Istanbul. We are delighted to hear that you had such a great time – thanks for taking the time to write about your stay!
We hope to welcome you back in the near future.
Best Regards,
Mustafa KAVAK
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2015

Stayed at the Arden City Hotel for 4 nights over Easter long-weekend for my first visit (hopefully not my last) to Istanbul. Overall, my impression of the hotel is good. I would highly, highly recommend going to their private hamam next door. I had a full body scrub and massage that left my skin looking and feeling fantastic. It’s very clean and hygienic and even better, it’s not rushed like it would be at the more “famous” hamams. The massage was a deep-tissue massage so be prepared. While the attendants (A Crimean woman who has perfected her English banter, and her Turkish assistant) are clinically detached, you really need to get over any body shyness you may have, as it really is a full body scrub.

What I liked:
- The location. If you want to explore the top five (Hagia Sophia, Blue Mosque, Basilica Cistern, Grand Bazaar, Topkapi Palace) then this is the hotel for you. It is perfectly situated within easy (less than 10 minutes) walking distance of all five. Get an Istanbul card from the front desk, load it with 20 TL at the Tram stop and you can take the tram to Karaköy, then take the Funicular up to Taksim Square. The card is super useful as you can also use it for the Public WCs (1 TL) in Parks.
- The room. We stayed in the Deluxe Room on the 2nd floor which was quiet. The décor is a little kitschy but the beds are quite comfortable.

What could be improved:
- The WiFi signal was weak in our room, even with a router/repeater literally outside the door of the room.
- It was not clear that we could order hot food at breakfast (e.g., an omelet) for an extra fee. Perhaps this could be explained at check-in.

Room tip: Choose a room off the main street.
Date of stay: April 2015
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank CanadianSwissMiss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARDENCITYHOTEL, Genel Müdür at Arden City Hotel, responded to this reviewResponded 26 March 2016

Dear Hotel Guest,
Greetings from Arden City Hotel - Istanbul.
Thank you so much for your highly complementary review. I am so happy that you enjoyed the hotel . We have tried very hard to make sure that the care and attention we pay to our interiors is reflected in our service.
Best Regards,

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Reviewed 8 April 2015

I am so glad that I found this hotel. We stayed for a weekend break and I wish we could stay longer. We had very warm welcome from the staff.
Location is perfect, just couple of minutes walk from many interesting places and restaurants.
Room is perfect size and bed is so comfortable that my husband said that he had the best sleep in ages.
There is large selection for breakfast.
I can recommend this hotel to anybody.

Date of stay: March 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Zabka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARDENCITYHOTEL, Genel Müdür at Arden City Hotel, responded to this reviewResponded 26 June 2015

Dear Hotel Guest,
Greetings from Arden City Hotel - Istanbul.
I thank you for your feedback.
I am pleased to hear that you enjoyed your stay at Arden City Hotel - Istanbul and that you appreciated the friendliness of our the team.We look forward to welcoming you all back very soon, allowing to create some more wonderful memories in Istanbul.
Best Regards,
Mustafa KAVAK
General Manager

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Reviewed 3 April 2015 via mobile

This is a fantastic hotel visited in mid March. I would like to say massive thankyou to Ulas he was so helpful & did a great job in helping organise our excursions. The hotel room i stayed in was a little small but very clean. Just some minor points like the lifts were too small can only fit 2 comfortably. We used the hotel restrauant alot & food was delicious only small feedback i would like to make is have more variety in the menu such maybe offer pizza & more vegetarian selection. The breakfast was very good again as typical british am use to having a toast which i found you did not do but the staff were helpful warmed the rolls for me. Apart from few minors i would definitely stay here again & planning on coming back in warmer climate. Great place & great hotel grand bazaar only 10minute walking & the mosque & palace 15minute walking the spice bazaar was about 20min walking so all in very good location.

Date of stay: March 2015
Thank Nailah K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARDENCITYHOTEL, Genel Müdür at Arden City Hotel, responded to this reviewResponded 26 June 2015

Dear Arden City Hotel Guest,
Greetings from Arden City Hotel - Istanbul.
Thank you very much for your kind feedback that you have shared on Tripadvisor.
We are delighted to receive your positive comments.Your satisfaction is very important for us.
Arden City Hotel staff will always try to do their best for our precious guests.
Best Regards,
Mustafa KAVAK
General Manager

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Reviewed 2 April 2015

We chose this hotel as it was centrally located to each of the sites we wanted to visit i.e. Sultan Ahmed Mosque, Hagia Sophia, Topkapi Palace & the restaurants. The service was very good, I would like to say a big Thank You to Ulash & Hasan who responded to our emails promptly, advised us on the trips and and always served with a smile. Our room was elegant with a nice view of the Hagia Sophia and Blue Mosque, they even provided my 3 year old daughter with a cot which we were pleased with. Breakfast buffet was delicious with plenty of choices and all freshly made. I would definitely recommend this hotel.

Date of stay: March 2015
Trip type: Travelled with family
4  Thank 890sn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARDENCITYHOTEL, Genel Müdür at Arden City Hotel, responded to this reviewResponded 26 June 2015

Dear Hotel Guest,
Greetings from Arden City Hotel - Istanbul.
Thank you for choosing to spend your vacation at Istanbul. We are delighted to hear that you had such a great time – thanks for taking the time to write about your stay!
We hope to welcome you back in the near future.
Best Regards,
Mustafa KAVAK
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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