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“Tourist Information Office !”

Colombo Fort Railway Station
Book In Advance
More Info
USD 55.00*
and up
Colombo Walking Food Tour
Liverpool, United Kingdom
Level 3 Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Tourist Information Office !”
Reviewed 15 July 2016 via mobile

The station itself is very very basic.
However this post is in relation for tourists using the 'tourist information' which is not just for information but booking travel.

We used this for our travels around Sri Lanka, as had a lot of distance to cover in not that much time (2 weeks).
Now we may have been slightly done of the price (70 pounds per person for 5). But our trip included and a/c van and driver for Colombo to hikkaduwa then to aruganbay, ella and then to kandy.
We also had an OBSERVATION carriage booked for the beautiful train ride from Ella to Nanuoya as well.

All dealt through Prasanna Ferdinando (tour assistant) we were happy for the majority of the package.

However, he tried to screw us for a little extra. Firstly, lying about the exchange rate (he called the bank to to prove he was right and shown to be completely and utterly wrong). This was to gain that little extra from us which he gave up on as he said we had given the him a 'headache' (all very embarrassing and rude).

Secondly, instead of buying the tickets for the observation carriage for the later part of the trip in Ella (1000 rupees each ticket), he got us the 3rd class tickets (400 rupees each or less). Finding this out a couple of days before, a stern call to Prasanna meant out driver bought the tickets and gave them to us when he returned to pick out bags us at Ella while we got the train.

That said our driver was a legend and a good laugh. This made up for poor experience with Prasanna.

Visited July 2016
1 Thank gannylank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 reviews from our community

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English first
Level 6 Contributor
405 reviews
269 attraction reviews
common_n_attraction_reviews_1bd8 128 helpful votes
Reviewed 15 July 2016

located right in the middle of city centre with bus terminal just beside it that makes this area crowded and messy

Visited July 2016
Thank platinumSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
Level 3 Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Terribly organized, Dirty, filthy and stinks, Staff is unfriendly.”
Reviewed 15 July 2016

Its Extremely dirty, Very poorly maintained. most of the trains are dirty as well, people just push you over and rush in to 2nd class cabins no order. Staff is lethargic, not properly trained or dressed and unfriendly. One of the worst places in Colombo, an upgrade is a MUST!!!

Visited July 2016
Thank ThakshilaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level 1 Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“in most occations i have used this station”
Reviewed 13 July 2016

i have gone on train to visit many places like Kandy, Badulla, Anuradhapura, Matara and Jaffna using the Sri Lankan railway service. it is low cost and a very efficient way to view the beauty of Sri Lanka. you could travel to several destinations in luxury and at a low rate using the Expo Rail; see here:

Visited August 2015
Thank nirmalasaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
Level 4 Contributor
39 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Let the train take the strain”
Reviewed 11 July 2016

We took the train from Colombo to Kandy with all of our luggage. Go to booth 17 and book for the first class to make it easy - a whole £5 each for an approx 3 hour journey. The seats reclined and moved apart from the one next to them to give more space. Very helpful chaps serving mugs of tea and pastries. With free wi-fi and a film! our train didn't have the observation car sadly. There are separate toilets on the platform for "foreigners", but the loo on the train was fine. I didn't see anyone on the roof of any trains, but plenty hanging out of open doors! If you can remember diesel trains being shunted up the line to change direction, this station will bring back memories. Pettah market is opposite, and there's a clothing market next door.

Visited June 2016
1 Thank ThatNicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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