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Reviews (672)
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Traveller rating
494
128
35
13
3
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494
128
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All reviewsmr alexexecutive assistant managerunique designtuk tukfitness centerswimming pool isstar serviceshuttle servicefree bicyclesnice hotelclose to the airporta great staynice poolspecial thanksasian dishesearly checkjunior suite
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41 - 46 of 673 reviews
Reviewed 4 April 2018 via mobile

The Staff is great and rooms are nice but very far from everywhere and taxi is 70000 to go anywhere. Food is also super expensive, a meal with 1 beer was 400baht and nothing else nearby. Overpriced and will not stay again

Stayed: March 2018, travelled solo
Thank ForexTaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded 7 April 2018

Dear ForexTaurus,
First of all, I would like to appreciate you for taking your time sharing your opinion during your recent stay at our property. As you might see my response to other previous reviews, helping our customers reach their satisfaction is really one of our priorities. I feel so sad to learn that you didn't enjoy your trip and finally decided not to come back to our hotel again. Of course, I respect that.

Thank you for your sincere compliment regarding the effectiveness of our staff performance. Should you get any opportunity to be back to Vientiane in the future, please drop me an email through eam@sparkdesignhotel.com. We are more than happy to assist you in terms of accommodation information.

I wish you best regards for now.
Phonepasith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

This hotel is beautiful with great staff (very helpful!!) and pool and cool reception area. Very modern and great value. So excited to come back again!!

Extremely clean and very thoughtful staff. The General manager has done a fantastic job with his team in creating a great space and was so lovely of them to upgrade our room.

HIGHLY RECOMMEND IT!

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded 7 April 2018

.Dear Jessica R,
Thank you very much for sharing your nice experience at our property with TripAdvisor readers. Helping our customers to reach their satisfaction is one of our priorities at S Park Design Hotel. Thank you for cheering our staff up through your compliment. It is amazing to know that we will get a chance to see you again in the future.
Specially, thank you for recommending our hotel to other travellers. We look forward to seeing you again soon.
Best regards,
Phonepasith

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Reviewed 21 March 2018

Very reasonable price for a much better than average hotel. I was given a room on the eighth floor with a fantastic view of the surrounding area. The maid service kept the room immaculate. Breakfast was included in the price. And it was OK. The usual things for a mid range hotel in Thailand. Cornflakes, salad, fruit, yoghurt, toast, eggs, ham, Thai chicken sausage and a selection of Thai vegetable and meat dishes. So nothing to complain about. I over indulged, so wasn't hungry again until late afternoon.

The swimming pool was a fairly small. Three foot deep at one end and five foot at the other. But there were plenty of sunbeds and not many people at the pool. So OK again there.

If you want a quiet part of Vientiane with good value for money and excellent service then I can highly recommend this hotel.

Room Tip: Some rooms have cooking facilities. A high floor will give a very nice view.
  • Stayed: March 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank 99JohnEagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded 23 March 2018

Dear 99JohnEagle,
First of all, let me appreciate you for choosing to stay at S Park Design Hotel and giving us an opportunity to look after you. Thank you for sharing your good experience at our property with other TripAdvisor readers. We feel honoured that our property could meet your expectation. It is very nice to know that you had a great time at the pool. Thank you for mentioning our breakfast. Yes, we will continue making it gradually better and better.
Specially, thank you very much for recommending our hotel to other travellers. We hope that you will give us another opportunity to take care of you in the future.
Best regards,
Phonepasith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018

Very nice, clean hotel a little off the main tourist area but with the taxi being so cheap there is no need to pay a higher price for a hotel. The hotel representative greeted us when we arrived at the airport with a sign with our names, and delivered us to the hotel where the manager welcomed us to his hotel. Even though we arrived at 10am in the morning he had a room ready for us, allowed us to check in early, and even assorted us to a free breakfast. The food was fresh and delicious. The staff is very friendly and will try their best to help you. Some times the language may be a slight problem, but don't let that discourage you from using this hotel. It is a great place to investigate Veintiane.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank JimZerbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded 22 March 2018

Dear JimZerbe,
Let me give you a big appreciation for choosing to stay at our hotel. Interestingly, you did a good job with a taxi service. S Park Design Hotel has contacted any interested taxi drivers to accept our hotel policy regarding a reasonable price. I am glad to know that you didn't find it as an obstacle. Thank you very much for mentioning our service team. It is so nice to know that you started to have a first impression at our property. I am always happy to tell our guests that everybody at S Park Design Hotel is enthusiastic to treat our guests the way they expect. Thank you very much for mentioning our breakfast. Our chef and cook helpers are having a big smiling when I share your nice review with them.
Thank you for your advice regarding the English communication of our staff. We are on the progress of doing additional English classes for our staff. We will take your feedback as a great encouragement. Hopefully, you can see better improvement when you come back in the future.
Again, thank you very much for staying with us. We are so happy to take care of you. My best wishes to you for your next destination.
Best regards,
Phonepasith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

We stayed here for 2 nights and very happy with our choice. This is a modern and new building with new facilities. All of the services here are great: room service is everyday to make the room always look new and fresh, staff is friendly and helpful. Room is spacious and clean. In general, we had a great stay here.

Stayed: February 2018, travelled as a couple
Thank Levine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded 22 March 2018

Dear Levine M,
Thank you very much for choosing to stay with us for a couple of days. It is so nice to know that you enjoyed your stay. Thank you for mentioning your satisfaction towards our facilities and service. With your cheerful review, we promise that we will continue strengthening a quality of our service so that it benefits our future guests.
Again, thank you for staying with us. We hope to see you again in the future.
Best regards,
Phonepasith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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