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“Just a delght”
Review of Kiku

Kiku
Ranked #151 of 470 Restaurants in Vientiane
Cuisines: Japanese
Restaurant details
Reviewed 6 June 2017

Went here for lunch as a respite from the heat. As expected it was a delight. Had an easy set lunch with vegetable tempura - not on the menu but asked for it. Of course it can be done. Venue excellent and service excellent.

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Thank wwwt56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 14 reviews

Reviewed 7 December 2016 via mobile

Good taste, great service. If you want to have delicious Japanese food, must try! Located at basement floor of Lao Plaza Hotel.

Thank Daoaksorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2016

Located in the Plaza Hotel, Kuku was a fairly typical Japanese restaurant with an extensive menu that all looked very good and offered everything you might expect. I was the only customer for dinner (ok, I went a little early, around 19000), and the service was remarkably poor (I couldn't get my sake until my main courses arrived). A big problem with a restaurant in a 5-star hotel is that 10%tax and 10% service charge were added, something I did not experience elsewhere in Vientiane (but is typical of hotel restaurants, which is why I tend to avoid them).

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Thank mcneely2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2016

This restaurant is in the basement of the Lao Plaza Hotel, but the entrance is separate from the hotel. We were a party of seven and booked a private room. It was a traditional room but with a foot-well so the europeans could relax. We all ordered the same set meal so it made the service easy. The standard of the food was good especially the tempura, most of the sushi was good but I did have a really tough piece of octopus. We had both hot and cold sake and they were excellent. The service was good, but as there were very few other customers and we all ordered the same it was not a testing time for the staff. The service not as slick as a restaurant in Japan but they tried very hard and were exceptionally friendly.
A good restaurant for a special occasion but very expensive.

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Thank Pjacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2016

Located within Vientiane's only 5***** star Lao Plaza Hotel, this beautiful Japanese restaurant situated on the hotel's lower ground floor (basement) offers excellent standards of Japanese cuisine. Service from the Lao wait staff was hesitant, awkward and totally untrained by management in what is required in any kind of restaurant let alone a sophisticated Japanese eatery. Staff were always polite but clueless with regard to the very basics of restaurant service. On more than one occasion the staff were no where to be seen in this empty restaurant (we were the only customers). Staff were skiving somewhere else. They had very few English skills and even though my Western guests are fluent Lao speakers, we were unable to impress upon the staff the need to offer any appropriate restaurant service. The seriousness of the situation is underlined by front-of-house staff in the hotel's Reception and their main restaurant who did not know of the existence of the hotel's Japanese restaurant. Management is failing its own staff and customers. The restaurant is very expensive.

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Thank peter p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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