We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (559)
Filter reviews
559 results
Traveller rating
96
270
141
40
12
Traveller type
Time of year
LanguageAll languages
More languages
96
270
141
40
12
Show reviews that mention
All reviews the river great location local market rooftop restaurant tonle sap air con restaurants and bars free wifi nice pool hotel is located good size side street room was large swimming pool comfortable hotel top floor tuk tuk
Filter
Updating list...
48 - 53 of 559 reviews
Reviewed 22 November 2017 via mobile

This hotel is in a great location but the rooms are very dated.
The bathroom is pretty poor with a shower in the bath and a dodgy shower curtain and a shower head that can’t deal with the water pressure ! It all needs refurbishing .
The power sockets are in the wrong place and the furniture all looks so old .
It’s not particularly cheap so for the money there’s better places to stay close by.
The beds are comfortable though on the positive side.

Stayed: November 2017, travelled as a couple
Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace Hotel, responded to this reviewResponded 24 November 2017

Dear Bill, many thanks for your feedback, your constructive criticism is very much appreciated, and we will certainly look in to the issues you raise. Wishing you all the best with your onward travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

The hotel is in a perfect location, breakfast was fantastic and our room (616) was excellent corner spot with balcony on one side and ceiling to floor window on another.

Breakfast in particular was a bonus feature. It was served on the 7th floor with fantastic city views.

The only reason this has four stars is there was a strong eggy smell in some rooms on our floor which was so strong it kept me awake. It may have been coming from the air conditioning. I could smell it by the pool too. We complained and the smell disappeared for the second night so they did act promptly on feedback.

I would stay here again and recommend to friends.

Stayed: November 2017, travelled as a couple
1  Thank naticle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace Hotel, responded to this reviewResponded 22 November 2017

Many thanks for taking the time to write a review about the Ohana Phnom Penh Palace Hotel, your feedback is very much appreciated. We are delighted to hear that you found our location to be 'perfect' and your room 'excellent' and that you enjoyed the breakfast and views from our roof-top restaurant. As for the smell your experienced, we apologise for this and I am pleased that the smell stopped for your second night. Many thanks for recommending the Ohana and we would love to be able to welcome you back again some time in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

It doesn’t look that great from outside but the reception was good and to our disbelief all the features you want in your stay worked. Air conditioning great WiFi brilliant shower amazing kettle with adequate coffee and tea the bed very comfortable and no noise everything you need and expect for a great nights sleep. Well done

Stayed: November 2017
1  Thank Dee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace Hotel, responded to this reviewResponded 19 November 2017

Dear Dee, many thanks for taking the time to write a review of the Ohana Phnom Penh Palace Hotel, it is very much appreciated. We are delighted to hear that despite your initial skepticism we provided you with all the services you required to have a 'great stay'. We very much hope to welcome you back at sometime in the future, until then, safe travels...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

It is a good hotel with all the amenities available. The location is at the heart of the city. The breakfast is at per all the standard continental food. But foods are really delicious. The view from the hotel rooftop is excellent.

Stayed: September 2017, travelled with family
1  Thank Atis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace Hotel, responded to this reviewResponded 19 November 2017

Dear Atis B, many thanks for taking the time to write a review of the Ohana Phnom Penh Palace Hotel, it is very much appreciated. We are delighted to hear that you enjoyed your stay with us, particularly finding our food 'really delicious' and the views from the roof-top restaurant, skybar and sun terrace 'excellent'. Wishing you all the very best with your onward travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

This is a very nice hotel friendly n helpful staff. large bedrooms with 2 double beds. bath n shower. safe. coffee/tea in rooms food is excellent. there is a pool down on the ground floor and dip pools hot and a cold one on the roof terrace with a bar and great views.

Stayed: November 2017, travelled with friends
1  Thank AlisonM2815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace Hotel, responded to this reviewResponded 14 November 2017

Dear Alison, we are delighted to hear you enjoyed your stay at the Ohana Phnom Penh Palace Hotel. I am particularly pleased that you found the staff to be 'friendly n helpful', this is of great importance and something we strive to provide. Wishing you all the best with your onward travels and we hope to welcome you back to the Ohana at some time in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews