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Hippo3422
Toronto, Canada

Good

4.0 of 5 bubblesReviewed 24 Apr 2024
Big resort with immaculate pretty grounds. Room was huge and very clean, yes a little outdated but very comfortable. The swimming pool is large and we enjoyed it but as previously mentioned it has strong chemicals in it and it changed the white stripes on my bikini brown. On Saturdays it appears to have some “kid” event all day and the resort became very loud especially around the pool. The rest of the time the resort was normally quiet. We used the free shuttle into town a couple of times, which was prompt but it appeared not everyone pre booked and it was filled with more people than seats. Breakfast was plentiful with lots of choice. They have an egg station but only wanted to make fried eggs which was a little disappointing. The gym is great with lots of equipment but could do with the addition of disinfectant spray to clean equipment before and after use. The food we ordered for lunch/dinner was okay. The vegetable curry was delicious, the tuna was so over cooked the local cat got dinner on me, but sandwiches, pizza etc was fine. The staff were lovely and helpful, even with the language barrier on occasions. I think this is a great place for a couple of nights.
Date of stay: April 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Resort and Spa Diamond Bay, Dịch vụ khách hàng / Lễ tân at Diamond Bay Resort & Spa, responded to this review
Responded 24 Apr 2024
Dear Hippo3422,

Warm greetings from Diamond Bay Resort & Spa, thank you very much for staying with us during your recent trip to Nha Trang. We are so happy that you have enjoyed the overall stay and that our team has been able to meet your expectations.

Your feedback will be shared with all Diamond Bay Resort & Spa teammates, and it will serve as motivation for us to continue to improve our services.

Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.

With our best regards,

Diamond Bay Resort & Spa team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 12 April 2024 via mobile

My wife and I had a great relaxing time at this beautiful resort just outside of Nha Trang! They have a large pool area with plenty of shaded lounge chairs. The resort is nestled in Diamond Bay with calm ocean waters, but there is nearby access to a wonderful beach area with good wave activity. The food, atmosphere and amenities are all spectacular! We really appreciated the hospitality and helpfulness of all the staff, especially HaHa who set up our excursion to a mud bath and mineral spring as well as making transportation arrangements for us into the city.

Room tip: This resort can host large groups of parties so if you end up staying in one of the ocean view bungalows near the pool, it could be noisy.
Date of stay: April 2024
Trip type: Travelled as a couple
Thank Discover49589269415
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Resort and Spa Diamond Bay, Dịch vụ khách hàng / Lễ tân at Diamond Bay Resort & Spa, responded to this reviewResponded 12 April 2024

Dear Discover49589269415,

Warm greetings from Diamond Bay Resort & Spa, thank you very much for staying with us during your recent trip to Nha Trang. We are so happy that you have enjoyed the overall stay and that our team has been able to meet your expectations.

Your feedback will be shared with all Diamond Bay Resort & Spa teammates, and it will serve as motivation for us to continue to improve our services.

Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.

With our best regards,

Diamond Bay Resort & Spa team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2024

Great stay for a couple of days relaxing.
The resort is big and the rooms/bungalows are surrounding by plants.
Everything is really clean. The resort, the pool , the rooms.

Unfortunatly there was no one at the beachbar where we could order drinks.
Maybe because of the low season, but it would be nice if it was easier to order the drinks.
In the afternoon and evening there was not much to do, but the offer free shuttle to the centre 3 times a day.
Only the departure times are not that nice in my opinion.
But maybe in high season this is different.

Room tip: You have to reserve the shuttle on time. Full=Full
Date of stay: January 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank k_verboom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Resort and Spa Diamond Bay, Dịch vụ khách hàng / Lễ tân at Diamond Bay Resort & Spa, responded to this reviewResponded 29 January 2024

Dear _ k_verboom,

Warm greetings from Diamond Bay Resort & Spa, thank you very much for staying with us during your recent trip to Nha Trang. We are so happy that you have enjoyed the overall stay and that our team has been able to meet your expectations.

Your feedback will be shared with all Diamond Bay Resort & Spa teammates, and it will serve as motivation for us to continue to improve our services.

Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.

With our best regards,

Diamond Bay Resort & Spa team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2023

Lovely place and people. Very clean and helpful staff.
Breakfast is good with a large variety on offer.
Wouldn’t come back in December though if you want to make use of all the facilities on offer as you can get very unlucky with rain

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nicholas P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Resort and Spa Diamond Bay, Dịch vụ khách hàng / Lễ tân at Diamond Bay Resort & Spa, responded to this reviewResponded 24 December 2023

Dear nicholaspU6096ZR,

Thank you very much for your wonderful feedback and 5-star rating about Diamond Bay Resort & Spa! We are delighted that you enjoyed the stay at our beautiful resort. All team members are encouraged to ensure that our guests leave with a magnificent experience of their time at the resort.
We very much look forward to seeing you back soon.
May joy and happiness be with you always!

Sincerely,

The Diamond Bay Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2023

The resort is big and the facilities are very good.
I enjoyed all the facilities because they upgraded my room.

I had a special experience of looking around the resort comfortably by renting a bicycle

Date of stay: October 2023
Trip type: Travelled as a couple
Thank Yukyung L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Resort and Spa Diamond Bay, Dịch vụ khách hàng / Lễ tân at Diamond Bay Resort & Spa, responded to this reviewResponded 30 October 2023

Dear 326yukyungl,

Thank you very much for your wonderful feedback and 5-star rating about Diamond Bay Resort & Spa! We are delighted that you enjoyed the stay at our beautiful resort. All team members are encouraged to ensure that our guests leave with a magnificent experience of their time at the resort.
We very much look forward to seeing you back soon.
Wish you all the best!

Sincerely,

The Diamond Bay Resort & Spa Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2023

We had a outstanding stay at The Diamond Bay Resort. Everything about our stay was perfect. The staff working there was exceptional especially Thao working on the front desk and the manger. Very professional and we would definitely return in the future.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jimmy W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Resort and Spa Diamond Bay, Dịch vụ khách hàng / Lễ tân at Diamond Bay Resort & Spa, responded to this reviewResponded 28 October 2023

Dear L5814Gljimmyw ,

Warm greetings from Diamond Bay Resort & Spa, thank you very much for staying with us during your recent trip to Nha Trang. We are so happy that you have enjoyed the overall stay and that our team has been able to meet your expectations.

Your feedback will be shared with all Diamond Bay Resort & Spa teammates, and it will serve as motivation for us to continue to improve our services.

Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.

With our best regards,

Diamond Bay Resort & Spa team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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