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“good service for private car trip”
Review of Bnt Travel

Bnt Travel
Ranked #2 of 69 Outdoor Activities in Hue
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Officially established on 21th October 2016. BNT Travel guarantees to be your great travel partners in wherever you go. BNT Travel is reliable place to book your trip in Viet Nam. Beside, our teams are a young, enthusiastic and professional, we promise to make Viet Nam become a highlight destination in your pocket list.
Useful Information: Activities for young children, Activities for older children
Reviewed 6 April 2018

we are a family of 5, used the travel agnecy for 5 days. great service and replied quickly. also willing to listen to suggestions and comment of how to improve service.

1  Thank eva928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huyen Tam N, General Manager at Bnt Travel, responded to this reviewResponded 11 April 2018

Dear Eva,

Warmest greetings from BNT Travel Team

On be half of BNT Travel, I’d like to thank you for choosing our service. I am so happy to know that you was satisfied with the trip. Here at BNT Travel, all the staff always want to bring the best service to the guest.

We’re developing our service day by day and with the great comments like yours, they will be our greatest motivation for sure.

In the future, if you want to travel to Viet Nam, please don’t hesitate to contact us and let us bring you the most comfortable feelings when experiencing our service.

Once again, thank you so much for your choice.

All the best for you!

Ms. Tam

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Write a ReviewReviews (260)
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"ms tam"
in 19 reviews
"mr bi"
in 11 reviews
"private car"
in 22 reviews
"driver mr"
in 9 reviews
"careful driver"
in 7 reviews
"mr sun"
in 3 reviews
"marble mountain"
in 11 reviews
"coconut village"
in 2 reviews
"booked private"
in 2 reviews
"hai van pass"
in 15 reviews
"lang co beach"
in 7 reviews
"cu chi tunnels"
in 3 reviews
"fast response"
in 2 reviews
"phong nha"
in 6 reviews
"photo spots"
in 2 reviews
"safe driver"
in 6 reviews
"great transfer"
in 2 reviews
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118 - 122 of 260 reviews

Reviewed 5 April 2018

We came across this travel agent by sheer good fortune when we were searching for airport taxi services and discovered they offered so much more than that. I really can't compliment the owner (Tam Ngo) and her staff anymore highly, if you are intent on visiting any area of Vietnam then you won't go far wrong by speaking with them.
Tam who can converse to a high standard in English is so knowlegeable on all aspects of her country, highly professional in suggesting and arranging your tourist visits, finding suitably priced accommodation sourcing flights well within your budget. She more than price matched 'booking.com' but also spoke with the hotel owners direct fully acquainting them of client needs. When one of our party became ill Tam even assisted in them visiting a International Hospital free of charge in her own time, you really couldn't ask for anything more, 100 percent personal service!
In conclusion if I ever return to Vietnam, Tam and her business will be my first point of contact. In terms of independent travelling, BNT will assist you in planning various parts of your trip but still leave you with the feeling of independence and adventure. Why struggle with trying to browse numerous websites prior to your arrival with no idea on their credibility, just emailing Tam @ BNT will start the ball rolling, simple as that!

1  Thank 5591PhilThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huyen Tam N, General Manager at Bnt Travel, responded to this reviewResponded 11 April 2018

Dear Phill,

Warmest greetings from BNT Travel Team

Thank you for your compliment on our service in general as we as me - Tam in private. It’s our honor to receive such a great comments of yours on Tripadvisor. I hope your party who had been ill is in good heath now.

Here at BNT Travel, we always want to bring the most comfortable feelings to our guests when they travel with us. We consider our guests as members in our family so that we always take of every needs of guests even it was just a small one and try to make them feel as more convenient as we can.
Our guests are almost foreigners then it will be easier for us to help them in accidental case such as needing medical check. It’s also our responsibility to ensure our guests are always healthy when traveling with us.

With this great comments of yours, it will definitely drive us forward, and better us in the near future. It’s a great treasure to be recommended by you.

We can’t express our feeling now as we can feel the big love that you give to us - BNT Travel and myself - Tam.

Once again thank you so much for trusting in us.

Sincerely

Ms Tam

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Reviewed 5 April 2018

Had wonderful experiences with this company. Miss Tam communicated clearly and helpfully with us before we left Australia and organised fantastic tours and an excellent private transfer from Hue to Hoi An for us. Our driver Mr Bi was very careful and capable as well as being a cheerful and likeable young man. The highlight of our visit was Mr Vinh, our tour guide to the DMZ. I had met Mr Vinh seven years previously and was delighted to discover he was to be our guide to the Vin Moc tunnels once more.As an ex soldier Mr Vinh knows everything about the area and is enthusiastic and detailed in his accounts. Moreover he is a kind and thoughtful man who was most attentive to our needs during the day. I am sure Mr Vinh will be recognised as a legend among tour guides - do not miss the chance to experience his wonderful expertise and unique character.

1  Thank arrawarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huyen Tam N, General Manager at Bnt Travel, responded to this reviewResponded 11 April 2018

Dear Mike,

Warmest greetings from BNT Travel Team

Thank you for your compliment on our service in general as we as me - Tam in private. It’s our honor to receive such a great comments of yours on Tripadvisor.

Actually, we always want to bring the best services to our guests as we all know the better services we provide, the more comfortable the trips are for the guests.

In fact, Mr Bi is one of the most professional drives of our team and he can be recognized as our valued asset at the moment.

Your compliment will definitely help us to have more motivation to work hard to fulfill your journey with us in the future as well as better our service day-by-day.

Please feel free to contact us whenever you want if you would like to experience one of our tours. Here at BNT Travel, we’re looking forward to being served you in the future.

Best Regards

Ms Tam

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Reviewed 2 April 2018 via mobile

BNT staff has been extremely helpful and responsive since I contacted them from Singapore.

Miss Tam, my contact point was even responding on Sundays and was patient for the multiple updates from me.

The driver for airport transfer in Danang when we arrived was friendly and timely.

The guide and driver for our drive from Danang to Hue were friendly and patient .

They stopped us over at good photo spots along Hai Van Pass, and Lang co beach , to mention a few.

My friends and I enjoyed the drive from Danang to Hue very much.

The guide and driver for myson visit in Hoi An were also nice and patient.

The guide was able to explain history of myson to us well.

I recommend to engage the excellent and friendly service of BNT travel when you are in Central Vietnam.

Thank vikialexandrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huyen Tam N, General Manager at Bnt Travel, responded to this reviewResponded 11 April 2018

Dear Viki,

Warmest greetings from BNT Travel Team

We’re so happy to know that you was satisfied with our service.

Being friendly, patient, polite and knowledgeable are our core values and we’re focusing on those things to make us become different from other travel companies. The most important thing is being punctual and we did it successfully as you mentioned. We all know that time is gold so we don’t ever want to miss any second of our guests.

We know that our guests are from many countries in the world, therefore we understand the feeling of traveling to a quite new country. It may comes to many things which needed to be clarified then a lot of questions are unavoidable. Then, we have to be patient to answer all the questions to make our guests feel comfortable and relaxed for the trip.

Once again, thank you so much for putting the faith on us and recommending us on Tripadvisor.

Looking forward to seeing you soon.

Best Regards

Ms Tam

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Reviewed 2 April 2018 via mobile

Excellent service. The agent, Ms Tam, was very helpful and friendly when dealing with our requests. The driver, Mr Vinh, was punctual and courteous. The schedule for sightseeing different places was fulfilling and comfortable for us.

Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huyen Tam N, General Manager at Bnt Travel, responded to this reviewResponded 11 April 2018

Dear Tony,

Warmest greetings from BNT Travel

On behalf of all staff at BNT Travel, I’d like to send the sincere thank to your comment on our service on Tripadvisor.

It was such a great pleasure for us to be served you on your last journey and received such a great comment like this. It will motivate us to be more professional and more popular in the future.

Here at BNT Travel, we always try our best to bring the best things to our guests. We want to contribute our effort to create the unforgettable moments that our customers would always want to keep in mind as priceless ones.

We always consider our guests as a member in a big family so we try to be helpful and show how dedicated we are so that the guests can feel comfortable when traveling with us.

We will be waiting for you and ready to serve you whenever you come back.

May all the best wishes for you

Best Regards

Ms Tam

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