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Reviewed 17 November 2017 via mobile

We stayed here as part of a group tour of Vietnam and can easily say that this was the most comfortable and luxurious hotel of our stay.
The staff couldn't have been more welcoming and helpful.
The bedroom was stylish and a bit unusual. The bed was SO comfortable and the quality of the bedding was first class.
Breakfast was a delicious buffet of everything you could possibly want. The breakfast service was also welcoming and helpful.
We ate in the bar one evening and the drinks and bar meals were good quality and reasonably priced.
I can highly recommend the Indochine Palace!

Stayed: November 2017, travelled as a couple
Thank Tynedale_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndochinePalaceHue, Managing Director at Indochine Palace, responded to this reviewResponded 24 November 2017

Dear Tynedale_traveller,

Greetings from Indochine Palace!

We were thrilled to read how much you enjoyed your stay at Indochine Palace.

Our Team would like to extend our sincere gratitude for your brief and wonderful review. It’s great to hear that we are “the most comfortable and luxurious hotel” you have stayed in during your trip to Vietnam. Our staff always strives to deliver a memorable and enjoyable experience to our guests and we are very happy to hear that we made your stay fabulously comfortable.

Thank you for your recommendation and we are certainly looking forward to providing you another good stay when you return to us.

Sincerely,
Managing Director

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Reviewed 17 November 2017

It was a great stay @ Indochine Palace, even we have typhoon to deal with hotel staff was so helpful. Hotel has great facilities, breakfast is a experience, what a great spread on VN, Western and Chinese food. Great service and top quality food and service.

My thanks for Guest Relations officer My and Hotel manager who recommend great restaurant for dinner.

Over all great hotel and will return again.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank PanthaAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndochinePalaceHue, Managing Director at Indochine Palace, responded to this reviewResponded 24 November 2017

Dear PanthaAus,

Greetings from Indochine Palace!

Thank you very much for spending your valuable time in reviewing your comments on Tripadvisor.

It’s splendid to receive your positive feedback about our services and helpful staff. We are so excited to read that you experienced an “excellent stay at Indochine Palace”.

Once again, we thank you for your kind support and hope to see you back for another interesting trip and happy stay in Hue.

Sincerely,
Managing Director

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Reviewed 16 November 2017 via mobile

Just had the loveliest stay at the Indochine. The hotel itself is breathtaking. The pool is spectacular! The staff is very hospitable and thoughtful. The breakfast was phenomenal! I can go on with the adjectives, but if you are looking for great accommodations, low stress and the best hotel staff you can imagine; Mr. Duc (Raymond) addressed me by my name the first morning I went down for breakfast. Ms. Ngoc (Mary) made us feel welcome and treated us like well-loved family members from the moment we sat down to have our first fabulous meal in the hotel restaurant. If you're ever lucky enough to visit Hue, this is the place to stay! I hope to return.

Stayed: November 2017, travelled with family
Thank Sung C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndochinePalaceHue, Managing Director at Indochine Palace, responded to this reviewResponded 17 November 2017

Dear Sung C,

Greetings from Indochine Palace!

Thank you very much for spending your valuable time to share your valuable experience at our hotel through Tripadvisor.

We are glad to hear that you enjoyed your stay in our hotel. Besides that, it was great to read that you have had an unforgetable experience with our services and staff.

We look forward to providing you with our best services when you return to Hue soon.

Sincerely,
Managing Director

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Reviewed 15 November 2017

Stayed here as part of a group on tour of Vietnam so everything booked for us. Very big hotel with a lovely atmosphere, in wonderful condition and superb staff.

We had a twin room which was large and well equipped with everything you need. If there is something else you need then just ask as nothing was too much trouble. Excellent bathroom, robes, slippers, safe, large tv and good working free WiFi. The aircon worked well as did the ceiling fan.

The outdoor pool is fabulous, good gym, hairdresser, spa and plenty of casual, comfortable seating around the place. There is a small cafe and a large restaurant which has a main menu and a snack menu for food to eat in the lounge. Breakfast is a huge buffet catering for all tastes and is wonderful food. We did have snacks in the evening which were large enough for two to share and we’re delicious at a reasonable price for such a grand hotel.

There is a large supermarket next door but you are not allowed to take food into the hotel. It is a short journey to the river and well worth doing a cruise. You can walk into the town where there are some good restaurants.

Love the life of luxury and stay here for your visit to Hue.

Stayed: November 2017, travelled as a couple
Thank WestYorksHomebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndochinePalaceHue, Managing Director at Indochine Palace, responded to this reviewResponded 17 November 2017

Dear WestYorksHomebird,

Greetings from Indochine Palace!

Thank you for your five star review. We are so excited to receive your nice response that “Can’t fault it”, “Love the life of luxury”.

We are very excited to read your detailed experience at our hotel and very honor to hear that you have had a memorable stay at our hotel

Thank you very much and we look forward to seeing you back again for another good trip in Hue in the future.

Sincerely,
Managing Director

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Reviewed 15 November 2017 via mobile

Stayed there two nights. Big hotel with very nice rooms. Excellent buffet options for breakfast. One afternoon we went to the pool / spa and was very relaxing. Staff very friendly, steam and sauna are included and to use the jacuzzi we had to pay 10 US dollars but it was worth it.

Stayed: November 2017, travelled with friends
Thank Ana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndochinePalaceHue, Managing Director at Indochine Palace, responded to this reviewResponded 17 November 2017

Dear Ana M,

Greetings from Indochine Palace!

Thank you for your glowing review about Indochine Palace on Tripadvisor.

It’s great to hear that you have enjoyed your stay with us and found the “Great hotel”.

We always give priority for training our staff to keep up our standard and to exceed our guests’ expectations, so we are very excited that you recognized all our efforts.

We look forward to welcoming you back and be of service to you again in the future.

Sincerely,
Managing Director

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