My husband had a pair of classic black, capped toe dress shoes measured in Hanoi, and we went to the store in Ho Chi Minh City to pick them up 3 weeks later. My husband has very wide feet and what impressed us the most was how the staff reacted when we noticed that the shoes were not a perfect fit. Without any hesitation or any sign of complaint, they said they would make an entirely new pair and ship them to us. Things aren’t always perfect,and they handled the situation very professionally and it’s why we took the time to recommend them to anyone looking for a great pair of shoes.
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