I'm a professional admin, hotel arrangement is part of my job. Our Staffs travel to HCMC a lot and they frequently stay at Millennium Hotel, which recently change the name to M Boutique Hotel.
Hotel Location is good
Facilities is average
But after years of support their hotel, what we experienced this week is unacceptable. my colleague checked-out in Tuesday morning, he forgot his pair of shoes in the room, we called back in the evening to the hotel and they said that the shoes was throw away. I request them to investigate and answer me on the next day, but they did not have any feedback until Thursday afternoon with the same answer, the shoes was throw away because guest put it on the floor ?
Where should we place a pair of shoes so it won't be throwing away?. This is unacceptable.