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“The most unreliable hotel”

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Hoang Gia Huy Hotel
Ranked #302 of 448 Hotels in Ho Chi Minh City
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“The most unreliable hotel”
1 of 5 bubbles Reviewed 8 February 2011

I would never recommend this hotel to anyone. We booked our room way in advance before we arrived in vn. I even had reassurance from the manager that we would get the room we requested. Upon arrival with my confirmation email they have given the room to someone else. I have young children which have travelled for hours hoping to get a room of comfort instead they threw us in a room and squashed another bed in which you virtually fall over as soon as you open the door. Not only that they charge me same price as the original room that I booked and was given to someone else. The services is a disgrace, the staffs are a bunch of scammers which expect money for every services they delivered. The receptionist are as stupid as you can get. Take my advice do not stay not worth the hassle. I am actually vietnamese but very disappointed in how the people are such scums in that you can't trust any one in the streets.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Genuine_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
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    6
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 7 December 2010

This place on value for money is the pits. The bathroom is dark and clammy while the toilets dont flush properly even after you have maintenance suposedly fix them. The night staff are scammers who will endeavour to rip you off if they can and breakfast is a joke. Having checked out other establishments Avoid at all costs.......

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanza_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ho Chi Minh City hotels

Brisbane, Australia
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 16 August 2010

This hotel was in the best location! Short walk to Ben Thanh Market, as well as night markets right outside the door of the hotel. Very quiet and clean hotel. Room was very small, but beds were very comfortable. The staff very friendly and helpful. Dining room was very small.

  • Stayed October 2009
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pensta12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 24 March 2010

We were staying in this hotel as part of a tour so I am not sure of the price for the room. We had room 405.

Good Points:
Room was neat and fairly clean; staff were friendly; location seemed ok - close to most things.

Bad Points:
Room didn't have a window!! - felt claustrophobic; mildew around shower recess; walls thin - could hear our neighbour throwing his guts up at 1am then again at 2.30am; buffet breakfast pretty average (probably the worst in all my travels in Vietnam).

Overall my experience at Hoang Gia Huy wasn't completely awful but I probably wouldn't stay there again.

  • Stayed February 2010, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank lisamatu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 5 March 2010

We stayed here for 2 nights on our way to phu quoc, and then one night on the way back and before coming back home. The 2 first nights were ok, lucky with the room, quite clean (not perfect)/. But..oh dear! on the way back, it was a nightmare! In the first room we were give, the air con broke and the room was full of water when we came back from shopping! Then they gave us another room for the night and....nightmare. Very dirty, blood stain on the wall, mould in the bathroom, I'm surprise we didn't get some kind of desease after a shower. It was our last night, and was very late when we have to move to this room so, we just gave up and didn't complain. Yes, location is great, and the staff is friendly, but, oh forgot about the breakfast! Very very bad, unless you go on the first half an hour after they start,,well, you are left with "left overs", and..you have to pay for the cofee, well, as you can see. Not a very good experience. Up to you :-)

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cristina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hoang Gia Huy Hotel

Property: Hoang Gia Huy Hotel
Address: 50 48, Nguyen An Ninh Street | District 1, Ho Chi Minh City 700000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #302 of 448 Hotels in Ho Chi Minh City
Hotel Class:3 star — Hoang Gia Huy Hotel 3*
Number of rooms: 60
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