I arrived late due to a plane issue and had this hotel just for a stopover night as it's close to the airport.
Was a big mistake.
I arrived, they were bureaucratic and did want to have this & that for a night that was already to short.
On the next morning I paid cash as supposed (if you have a reservation via booking.com, credit card is just for security and will be charged if you do not arrive).
After I paid, the hotel manager? arrived, and said they already charged my credit card.
I complaint, otherwise I would have Vietnamese Dong left, so I had to discuss, finally they took the cash, gave me a bill and promised to cancel the credit card transaction.
In fact, they didn't, and my 5hour night was now twice as expensive.
Now I have to check how I can get my money back.
Never, never, a hotel charged my credit card while I was sleeping there.
Never without asking me.
Never without physically having the card.
This is absolute no go,
and please stay in another place if you don't want to have hassle afterwards.
I would have rather stayed on the airport than in this place.
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