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All reviews swim up bar luxury escapes package escape package shuttle bus great hotel club floor shuttle service foot massage taxis are cheap two nights buffet breakfast great pool an upgrade star hotel swimming pool tour desk a short taxi ride
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Reviewed 5 April 2018 via mobile

Thank you to all the friendly staff that made our stay such a lovely experience. The anniversary cake that was in our room upon arrival made us feel very special indeed.
Please pass on our thanks to all the staff.

Stayed: April 2018, travelled as a couple
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_EquatorialHCMC, General Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded 9 April 2018

Dear Richard C,

Thank you for staying with us and sharing your review.

Our staff will be honored by your compliments about the fantastic customer service you received and delighted that they could make your stay with us special.

We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Siegfried Steindl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

The hotel is located in District 5 which borders District 1 and 3 where all the tourist sights, shops and markets are. The reception staff are incredibly helpful, welcoming and thoughtful. Firstly, they provided useful information regarding landmarks, nearest sights and reliable taxis. Secondly, they arranged for packed breakfasts on the day we checked out as we had to catch an 8 am flight. The room is spacious, clean and practical. A good short-stay option.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank jason8881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_EquatorialHCMC, Public Relations Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded 9 April 2018

Dear jason8881,

Thank you for staying with us and sharing your review.

Thank you for also letting us know that you had such as good experience with our hotel facilities and service.

Our staff will be honored by your compliments about the fantastic customer service you received and delighted that they could make your stay with us special.

Thank you for your recommendations to other travelers. We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Alison Chapman
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

This last visit I was on the fourth floor with access to the large pool. The seafood buffet is served Friday, Saturday and Sunday in the ChitChat dining room. The bar on the Lobby floor also is a great meeting place. Fantastic food selections.

Room Tip: Fourth floor with pool access is great for those that want to swim. Pool hours are 6:00 am until 10:00 pm
  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank jamesrothgery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_EquatorialHCMC, Front Office Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded 9 April 2018

Dear jamesrothgery,

Thank you for staying with us and for sharing your review.

We are thrilled to hear that you enjoyed your stay with us so much!

We are glad to hear that you enjoyed the hotel's facilities, and in particular our seafood buffet

Thank you for your recommendations to other travellers. We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Pham Nguyen Minh Tri
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Wow what an amazing hotel,we were lucky enough to be upgraded to business class top floor,where we had a smoking area and our own breakfast area for this floor. Breakfast was fantastic so much choice and the staff were always there to help. All the staff in the hotel that we had the pleasure to meet were so helpful. The room was a nice size with a really comfortable bed and very clean. Would definitely go back

Stayed: March 2018, travelled as a couple
1  Thank sharron m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_EquatorialHCMC, Public Relations Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded 9 April 2018

Dear sharron m,

Thank you for staying with us and sharing your review.

We are glad to hear that you enjoyed the accommodation and hotel's facilities. Thank you for also letting us know that you had such as good experience with our club floor.

Our staff will be honored by your compliments about the fantastic customer service you received and delighted that they could make your stay with us special.

We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Alison Chapman
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

I knew this hotel from a business friend.I chose to stay here in 3 days for my vacation.The room is always clean with fully service.I am interested in the complimentary service supported by the hotel and fell in love with the free drink,white alcohol,its such a wonderful drink.But I waited for a long time to ask for more drink.I should have been unpleasant for that,orthewise with the help and enthusiastic of Butler Thai I knew the reason and received a lot of information from him about the sight seeing around the city.Anyway,you guy should try some nights with this hotel and surely find how professional services here is.Thank you all of people in staff made my vacation unforgettable.

Stayed: March 2018, travelled with friends
1  Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_EquatorialHCMC, Public Relations Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded 9 April 2018

Dear Elaine M,

Thank you for staying with us and sharing your review.

We are glad to hear that you enjoyed the accommodation and hotel's facilities. Thank you for also letting us know that you had such as good experience with our service.

Our staff will be honored by your compliments about the fantastic customer service you received and delighted that they could make your stay with us special.

We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Alison Chapman
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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