As a first time solo traveller anywhere, the staff here certainly made me feel welcome and at home. The rooms are exceptionally clean and the “Luxury Suite” was superb . As a loner nerd I looked to the locals like a prime target. The staff went out of there way to advise me and were genuinely considerate as to my welfare. Reception staff are exceptional and the 1st Floor massage centre is an absolute retreat of tranquility, a lot more so than the “massage” parlours that cover the district. Really impressed and would recommend this place to anyone a little concerned about safety and security. Will be returning in the future. Perfect for firs timers like myself.

Review, Blue Diamond Hotel, HCMC Vietnam, 9Sep19 to 12Sep19
Stay: 9Sep19 to 12Sep19 (3 nights)
Rooms: 2 Superior Double, 2 Superior Twin
Travellers: 7 (Family n Friends), 5 female, 2 male

I have difficulty sleeping in a new place, even if it’s a 5-star hotel. Given the constraints of booking a 3-star hotel and for <USDxxx per night but having to balance with cleanliness, location, security etc that most female travellers look for, it was an uphill task. I was trying to find a 4-star hotel but paying a 3-star hotel price! B4 reaching Blue Diamond Hotel, I had a lot of reservations.
But when we reached the hotel and our rooms, all my reservations were banished. The hotel lobby looked clean and almost new, the FOM Matthew and staff had all our rooms and keys ready –our group of 7 checked in within < than 10mins. This is greatly appreciated as our flight was delayed by about 3 hrs and hence we reached the hotel, tired and just wanting to get to our rooms to refresh. All 4 rooms were next to each other, as requested – we just have to knock on each other’s doors.
I walked into my room with that “it’s fresh, comfortable, clean, spacious and secure” feeling. Even though there is “no window view”, we did not feel claustrophobic . Except for the usual flushing, our rooms were QUIET. For 3 nights, when I get into bed, I slept soundly and woke up refreshed and energetic for the day’s tours, feasting and shopping…..
Breakfast: good variety, ranging from Vietnamese (without doubt, Pho every morning and our usual dish as well, pork, chicken, fried banana), Asian (noodles, beehoon, porridge with condiments), veg, Western (spaghetti, rotated with French toast, omelette, hard boiled eggs, sausages, bacon, bread n toast, with the usual spread). I can’t remember everything as I focus on my usual favourites but all 5 female travellers (get the hint??) agree that the breakfast is excellent esp for the price that we paid.
To summarize:
Location: WE ALL AGREE “excellent, excellent, excellent”! Walking distance to Ben Thanh Mkt (where we did a lot of shopping, drink avocado, soursop), good Pho restaurants for lunch or dinner, terrific buffet dinner at this 5-star restaurant, delicious Hue food restaurant….. many things, no time to see every place that we wanted.
Cleanliness: Excellent, more so for a 3-star hotel.
Service: Excellent. We had no major issues. But if there’s any matter, I just had to inform the reception counter. My friend’s room had cigarette smoke smell, courtesy of the guest who checked out that morning! The hotel was willing to change the room for my friend (on a different floor) but she chose to room next to us. The hotel tried to air the room and sprayed freshener and did so the next day as well.
Value: Excellent! Excellent! Excellent!
If I had the chance to come back to HCMC, I would book this hotel (if they don’t change their service standards). My friend is recommending to her family who may be travelling to HCMC.