We booked online via Sophie the package of 6 days and 5 nights and Sophie made us nice surprised cause almost service exceeded our expectation. Sophie went to the airport herself pick us up and transfered to hotel after nice welcome dinner with her. Thaison Palace Hotel, Galaxy Premium Cruise, Sapa Lodge were just wonderful and no problems all 6 days stay. We were so impressed by staff at Thaison Palace and on Galaxy Premium Cruise. Sophie took care of us carefully with message, phone call every each meal to make sure if any problem or not. Our trip was perfect, excellent and no better words to discribe.
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