We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service”

Crystal Jade Palace
Reserve with OpenTable
Crystal Jade Palace is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #37 of 2,928 Restaurants in Hanoi
More restaurant details
Restaurant details
Dining options: Reservations
Description: Crystal Jade Palace featuring authentic Cantonese cuisine with highly personalized service. The restaurant will amaze you with a main dining room of 70 seats and 6 discreetly accessible, luxuriously appointed private dining rooms in contemporary Asian design.
Reviewed 4 weeks ago via mobile

The food very good.
Staff Stella; Jenny, Sarad very good
Everything ok
We have good times
We will comeback

16  Thank Nguyen Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Ken Teng - General Manager of Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 3 weeks ago

Dear Nguyen Q,

Thank you very much for taking the time to write about your experience at Crystal Jade Palace Restaurant.

Its a pleasure to read that the service team of Crystal Jade Palace created a memorable experience to you and your party.

Please feel free to contact us anytime in advance when you want to come back.

Warm regards,

Ken Teng
General Manager of Crystal Jade Palace Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (780)
Traveller rating
Traveller type
Time of year
Language
  • More languages

4 - 8 of 780 reviews

Reviewed 4 weeks ago via mobile

Ít's best dimsum and desert in ha noi in our opinion .but the dimsum only avalailble at lunch. View nice and warm service mia .we will come back soon.

16  Thank Roam815670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Ken Teng General Manager Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 4 weeks ago

Dear Quynh M,

Thank you very much for sharing your wonderful experience at Crystal Jade Palace Restaurant.

It was a pleasure to serve you and to see you enjoyed our wide variety of food choices made by our well experienced culinary team. The service team of Crystal Jade Palace always tries to deliver above and beyond services to our guests, therefore your recognition is appreciated.
I will personally thank and reward Mia for her warm and courteous services to you.

We hope to welcome you back in the near future.

Best regards,
Ken Teng General Manager Crystal Jade Palace Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was very awesome. Because when I visit this restaurant, Ms.Rosie(Inju) greet me with smile. And she was very kind and she help me to order the menu because l was first time to visit this restaurants. The food also good.. specially dimsum.
I think JW Marriott Hanoi hotel have Korean staffs and I'm always satisfied..Thanks for all Korean staff.

    • Value
    • Service
    • Food
16  Thank katrina-kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Beautiful view with great service. Jolie, Stella, and Helen excelled in their service for us. Definitely try the black grass jelly with avocado cream for dessert! You won’t be disappointed.

16  Thank Ryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Ken Teng - General Manager of Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 4 weeks ago

Dear Ryan L,

Thank you very much for sharing your wonderful experience at Crystal Jade Palace Restaurant.

It was a pleasure to serve you and to see you enjoyed our wide variety of food choices made by our well experienced culinary team.

The service team of Crystal Jade Palace always tries to deliver above and beyond services to our guests, therefore your recognition is appreciated. I will personally thank and reward Jolie, Stella and Helen for their warm and courteous services to you.

We hope to welcome you back in the near future.

Best regards,

Ken Teng
General Manager
Crystal Jade Palace Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

i came here with my friends.the food was great ,the service was excellent.thank mia for warm welcome ,always smile with guests ,supportive and caring us.

15  Thank Vacationer815072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, General Manager of Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 4 weeks ago

Dear Chung N,

Thank you very much for sharing your great feedback with the TripAdvisor community.

Crystal Jade is one of the most famous restaurants in town for their services, design, lake view and the wonderful dishes created by our well-experienced culinary team. Therefor your recongnition and feedback is highly appreciated. I will personally thank and reward the whole team of Crystal Jade Palace and especially Mia for delivering you a wonderful experience.

We look forward to your next visit.

Warm regards,

Ken Teng
General Manager of Crystal Jade Palace Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Crystal Jade Palace also viewed

 

Been to Crystal Jade Palace? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing