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“awesome !!”

Crystal Jade Palace
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Ranked #41 of 3,002 Restaurants in Hanoi
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Restaurant details
Dining options: Reservations
Description: Crystal Jade Palace featuring authentic Cantonese cuisine with highly personalized service. The restaurant will amaze you with a main dining room of 70 seats and 6 discreetly accessible, luxuriously appointed private dining rooms in contemporary Asian design.
Reviewed 14 September 2018

It was very awesome. Because when I visit this restaurant, Ms.Rosie(Inju) greet me with smile. And she was very kind and she help me to order the menu because l was first time to visit this restaurants. The food also good.. specially dimsum.
I think JW Marriott Hanoi hotel have Korean staffs and I'm always satisfied..Thanks for all Korean staff.

    • Value
    • Service
    • Food
18  Thank kim-jaey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 800 reviews

Reviewed 14 September 2018 via mobile

Beautiful view with great service. Jolie, Stella, and Helen excelled in their service for us. Definitely try the black grass jelly with avocado cream for dessert! You won’t be disappointed.

18  Thank Ryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Ken Teng - General Manager of Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 16 September 2018

Dear Ryan L,

Thank you very much for sharing your wonderful experience at Crystal Jade Palace Restaurant.

It was a pleasure to serve you and to see you enjoyed our wide variety of food choices made by our well experienced culinary team.

The service team of Crystal Jade Palace always tries to deliver above and beyond services to our guests, therefore your recognition is appreciated. I will personally thank and reward Jolie, Stella and Helen for their warm and courteous services to you.

We hope to welcome you back in the near future.

Best regards,

Ken Teng
General Manager
Crystal Jade Palace Restaurant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

i came here with my friends.the food was great ,the service was excellent.thank mia for warm welcome ,always smile with guests ,supportive and caring us.

16  Thank Vacationer815072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, General Manager of Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 14 September 2018

Dear Chung N,

Thank you very much for sharing your great feedback with the TripAdvisor community.

Crystal Jade is one of the most famous restaurants in town for their services, design, lake view and the wonderful dishes created by our well-experienced culinary team. Therefor your recongnition and feedback is highly appreciated. I will personally thank and reward the whole team of Crystal Jade Palace and especially Mia for delivering you a wonderful experience.

We look forward to your next visit.

Warm regards,

Ken Teng
General Manager of Crystal Jade Palace Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

We had a wonderful dinner. Staff were not pushy to recommend their high priced items. In addition, we had a wonderful service staff who was genuinely taking care of our dining needs. We also had good conversations with her. Great customer engagement from Ms Hoa ( recall she is called Helen ). Good food and food service

17  Thank lindamay2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, General Manager of Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 14 September 2018

Dear Lindamay2017,

Thank you very much for sharing your wonderful dining experience at Crystal Jade Palace Restaurant, your feedback is highly appreciated.

It is a great pleasure to me to read that the service team of Crystal Jade and especially Ms Hoa deliverd you her best services to ensure you had a great dinner. I will personally thank and reward her for showing her best services to our guests, therefor you recognition is highly appreciated.

We would love to welcome you back in the future, please feel to contact us anytime in advance if you would like to come back.

Warm regards,

Ken Teng
General Manager of Crystal Jade Palace Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2018 via mobile

Some time we came here. View so nice, food very good especially peiking duck and dimsum. The staff mia stephanie so cute ,friendly. Thanks so much and we will be back

16  Thank quanm38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Ken Teng - General Manager of Crystal Jade Palace Restaurant at Crystal Jade Palace, responded to this reviewResponded 9 September 2018

Dear Quan m,

Thank you very much for taking the time to write about the nice dining experience you had at Crystal Jade Palace Restaurant.

Crystal Jade Palace is one of the top restaurants we offer at JW Marriott Hotel Hanoi, therefor your feedback is highly appreciated and it's a pleasure to us you enjoyed the view, the wide variety of food like our signature dish Peking Duck and the widest choice of Dimsum.

I will personally thank and reward Mia and Stephanie for their friendly and caring services. Your recognition will be a big motivation to them all.

Thank you very much and we look forward to welcome you back in the near future.

Warm regards,

Ken Teng
General Manager of Crystal Jade Palace Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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