I’ve been to Hanoi before and stayed at the Melia. We were booked here despite wanting to stay at the Melia again. At first glance it looks run down and it is in fact run down. You have to drive through the slums to get here and the street noise can be heard from the rooms. The lobby is grungy and the check in process is slow and outdated. For some reason they won’t allow you to change USD unless they are immaculate yet you get dirty local currency in return. There is one restaurant and it is only acceptable. Breakfast isn’t even worth going down to eat and dinner is ok. 2 days in a row eggs were not cooked and they have raw chicken they put into the pho...All of the drink prices are way inflated in the hotel. The bathroom in my room has no shower curtain or anything to stop the water from flooding the bathroom. The hallways are not air conditioned and very warm.
Check out was the most ridiculous I have ever seen. Hotel goes to check your room before letting you check out. They had 2 different size water bottles and charged for the larger of the two 500ml vs 330ml. Pretty deceptive process. I didn’t think to check that the complimentary ones were not the same size as the ones already in the minibar. Definitely wouldn’t stay here again.More
- Free Wifi
- Breakfast included